10
PROBLEM
IDENTIFYING THE CAUSE:
Burners will not light
(with igniter or match)
• Positive connection has not been made between the tank and
the regulator.
• Low or out of propane.
• Gas supply valve is turned off.
• Burners are not properly seated over valve orifices.
• Flow limiting device in regulator has been activated. See Resetting the
Regulator Flow Limiting Device on pages 4 and 5.
Burners will not light with the
igniter (No spark)
• Loose electrode wires.
• Broken electrode – ceramic casing around electrode damaged.
• Faulty Ignition.
Fire at control knob and
control panel = Flash Fire
• Burner and/or burner tubes have a blockage.
• Burner is improperly seated over gas jet.
Yellow smokey flames/ gas
odour can be smelled
• Burner and/or burner tubes have a blockage.
Flame blows out on LOW
PROPANE MODELS:
• Flow limiting device in regulator has been
activated either due to a leak or improper lighting. See page 4.
• Low or out of propane.
• High Wind condition – Adjust barbecue to shield from wind
• Burner is improperly seated on gas jet.
Low heat
PROPANE MODELS:
• Flow limiting device in regulator has been activated either due to a
leak or improper lighting. See page 4.
• Make certain the problem is isolated to only one burner. If it appears
so, the burner and/or burner tubes are blocked.
• Check for a bent or kinked fuel hose.
• In colder temperatures preheat for longer periods.
Low or incomplete flame
(assuming burners and
Venturi tubes are free and clear
of blockages)
PROPANE MODELS:
• Flow limiting device in regulator has been activated. Flow limiting
device has been activated. See page 4.
Too much heat/
Excessive flare up
• Grease build up around burner system causing dangerous flare ups
and over-heating.
• Cooking on the “MAX” setting, without adjusting temperature control.
• Grease collection plate and grease cup need to be cleaned.
• Covering more than 70% of the cooking surface may cause the barbe-
cue to overheat.
• Excessive fat on meat and cooking on high temperatures.
Inside of lid is peeling - like
paint peeling
• The interior lid is aluminum not painted. Baked on grease build-up
has turned to carbon and is flaking off. Clean thoroughly.
Decreasing heat,
“popping sound”
• Out of propane.
• Burner and/or burner tubes are blocked.
Humming noise from regulator
• Cylinder valve opened too quickly.
Melting gas supply hose
• Your barbecue’s gas supply hose and regulator contains a thermal
element that will shut off the flow of gas between 240°F and 300 °F,
by melting the supply hose and essentially disconnecting from the LP
cylinder.
• Poor ventilation caused by in-appropriate clearance at the sides and
rear of the barbecue.
• Overheating caused by high cooking temperatures and grease
build-up.
• Build up of grease in quick clean grease cup and tray.
TROUBLESHOOTING
