18 Troubleshooting
Can the monitor work with Apple iPhone?
Yes. A Lightning to HDMI adapter is required for iPhone to work
with the monitor. Please refer to Page 8 and contact us to get the
adapter for free. (
)
How to extend a second screen on the left side?
1.
Please refer to Page 13 for instruction.
2.
Please contact us for help (
24/7 Toll-Free:
+1-888-666-0082
)
How to save the setting of brightness.
The monitor will automatically save all settings when using
USB-C connection or HDMI connection for display. As for single
USB-C connection for power and display, if the device cannot
provide enough power supply for this monitor, then the monitor
will reset the brightness to 30 automatically.
Why the brightness and contrast cannot be adjusted?
The brightness and contrast cannot be adjusted if HDR is turned
on, or ECO is set to “MOVIE, GAME, TEXT...” mode, or DCR is
turned on. Please refer to Page 12 to reset these settings.
Can this monitor work with iPad?
Yes. If the port of iPad is Type-C port, the monitor will work well
with iPad by single USB-C cable. But for iPad with lightning, a
lightning to HDMI adapter is required to work with the monitor.
Please contact us to get the free adapter.(
)
