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Coby Electronics Corporation
Engl
ish
www.cobyusa.com
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Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below and check our website at
www.cobyusa.com for Frequently Asked Questions (FAQs)
and firmware updates. If these resources do not resolve
the problem, please contact Technical Support.
Address
Coby Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Web
www.cobyusa.com
Phone
800-727-3592: Mon–Fri, 8:00AM–11:00PM EST
Saturdays, 9:00AM–5:30PM EST
718-416-3197: Mon–Fri, 8:00AM–5:30PM EST
The headset will not turn on, or the headset keeps
turning itself off.
The battery may be exhausted . Try charging the
headset for 2 to 3 hours.
The LED indicator keeps flashing red while in use.
The battery level is low. Charge the headset im-
mediately.
Check that the volume has been turned up.
Check that the correct audio mode is selected.