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Troubleshooting
If you have any problems with this device, please read the troubleshooting
guide below and check our website at www.cobyusa.com for Frequently Asked
Questions (FAQs) and firmware updates. If these resources do not resolve the
problem, please contact Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
There is no power to the device.
Ensure that the power cord is securely connected to the unit and the proper
wall outlet.
There is no sound.
Try adjusting the volume.
Ensure that the player is in the proper mode (iPod, AUX, Radio).
The sound is distorted.
The unit may be positioned too closely to a large appliance (e.g., a TV or
refrigerator). If possible, turn the appliance off or move the unit to another
location.
Ensure that the radio is in broadcast reception range.
Decrease the volume level.
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