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Troubleshooting

8-14

Chapter 8: Service

98-146706-A

8.6

Troubleshooting

8.6.1

Overview

This section describes an initial check of the primary functions of the SAILOR 900 Ka
system, and provides some guidelines for troubleshooting.

Generally, if a fault occurs without any obvious reason, it is always recommended to
observe the LEDs and the ACU display showing the active events. Possible failure states are
shown in the web interface and the display of the ACU:

• SAFE MODE (e.g. hardware error, missing communication link between the ADU and

ACU, excessive ship motion)

• XIM error (after exchange of modules)

• ADU POST error (hardware error)

• ACU POST error (hardware error)

For information on the function of the LEDs, see

Status signalling with LEDs and status

For a list of all the error messages and warnings, see

Event messages – overview

8.6.2

Event list for troubleshooting

You can use the event list for troubleshooting. It is described in detail at

Help desk and

diagnostic report

You can download the event list as part of a diagnostic report.

8.6.3

Diagnostics report for troubleshooting

You can generate a diagnostic report containing results from the POST, all events and
system log information since the last reset to factory default. For more information see

send a diagnostics report

8.6.4

To make a line up procedure

The SAILOR 900 Ka has been tested at the factory and online on a live satellite link to
calibrate the TX polarisation unit. You can fine-tune the TX polarization by doing a line up as
described below. To do the line up, do as follows:

1.

Open your Internet browser and enter the IP address of the ACU. The default IP address

is

http://192.168.0.1

.

2. Create a VSAT modem profile and a satellite profile using the previously created VSAT

modem profile (See

Service profile for calibration

Note

The ship must not move during the calibration procedure.

SAILOR900Ka-IM-98-146706.book Page 14 Thursday, July 16, 2015 11:07 AM

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Содержание SAILOR 900 Ka

Страница 1: ...SAILOR 900 Ka Installation manual...

Страница 2: ...find more information Heading input Configure the heading input to External under SERVICE Calibration For more information see Select the desired heading input see the following table on page 6 5 Conn...

Страница 3: ...SAILOR 900 Ka Installation manual Document number 98 146706 A Release date 16 July 2015 SAILOR900Ka IM 98 146706 book Page i Thursday July 16 2015 11 07 AM...

Страница 4: ...5 Thrane Thrane A S All rights reserved Trademark acknowledgements Some product and company names mentioned in this manual may be trademarks or trade names of their respective owners GPL notification...

Страница 5: ...ure that nobody gets closer than the recommended minimum safety distance The minimum safety distance to the Above Deck Unit reflector on the focal line is 30 m based on a radiation level of 10 W m2 No...

Страница 6: ...R 900 Ka system are shielded and should not be affected by magnetic fields However try to avoid running cables parallel to high power and AC RF wiring as this might cause malfunction of the equipment...

Страница 7: ...98 146706 A v Record of Revisions Rev Description Release Date Initials A Original document 17 July 2015 UFO SAILOR900Ka IM 98 146706 book Page v Thursday July 16 2015 11 07 AM...

Страница 8: ...vi 98 146706 A SAILOR900Ka IM 98 146706 book Page vi Thursday July 16 2015 11 07 AM...

Страница 9: ...2 2 2 Options for SAILOR 900 Ka 2 8 Chapter 3 Installation 3 1 What s in the box 3 1 3 1 1 To unpack 3 1 3 1 2 Initial inspection 3 2 3 1 3 Tools needed 3 2 3 1 4 Transport of the antenna 3 2 3 2 Site...

Страница 10: ...nd connectors 4 1 4 1 2 DC Input connector 4 1 4 1 3 ADU connector 4 2 4 1 4 Rx In and Tx Out connectors 4 3 4 1 5 NMEA 0183 connector 4 3 4 1 6 RS 232 and RS 422 connectors 4 4 4 1 7 LAN1 4 connector...

Страница 11: ...4 5 E mail setup 6 27 6 4 6 To send statistics reports 6 28 6 4 7 To send a diagnostics report 6 31 6 4 8 Upload 6 32 6 4 9 Administration 6 32 6 5 Keypad and menus of the ACU 6 38 6 5 1 ACU display a...

Страница 12: ...ILOR 900 Ka system components A 1 A 1 1 General specifications A 1 A 1 2 ADU A 2 A 1 3 ACU A 4 A 1 4 Patents A 4 A 2 Outline drawings A 5 A 2 1 ADU A 5 A 2 2 ACU A 6 A 2 3 N connector interface on the...

Страница 13: ...em messages C 1 Event messages overview C 1 C 2 List of ADU events C 2 C 3 List of ACU events C 8 Appendix D Command line interface D 1 Introduction D 1 D 1 1 Telnet connection D 1 D 1 2 Help D 2 D 1...

Страница 14: ...Table of contents xii 98 146706 A SAILOR900Ka IM 98 146706 book Page xii Thursday July 16 2015 11 07 AM...

Страница 15: ...ts listed in the beginning of this manual and install the system according to the guidelines in this manual 1 2 Manual overview This manual has the following chapters Introduction Installation Interfa...

Страница 16: ...to help the reader Important A text marked Important gives information that is important to the user e g to make the system work properly This text does not concern damage on equipment or personal sa...

Страница 17: ...of the following units Above Deck Unit ADU Antenna Control Unit ACU SAILOR 6080 AC DC Power Supply Unit optional The system only requires a single 50 Ohm cable to provide the Above Deck Unit ADU with...

Страница 18: ...mote access using SAILOR FleetBroadband over WAN Remote or local simultaneous software update of ADU ACU via PC and Internet browser Full remote control and troubleshooting with built in test equipmen...

Страница 19: ...duty vibration dampers in 3 axis plus skew and can be used in environments with elevations of 25 to 125 The ADU weighs 126 kg and is powered by the ACU The ADU is protected by a radome All communicati...

Страница 20: ...e switch In switch off position the Motor Driver modules and the BUC are turned off for safe conditions during service and repair The switch must be set to on for normal operation 5 Motor Driver Modul...

Страница 21: ...r and encoder not visible 10 BUC Control Module BCM 11 Block Up Converter BUC 12 Low Noise Block downconverter LNB 13 Polariser 14 Inertial Sensor Module ISM 15 Elevation locking pin to lock the anten...

Страница 22: ...e read out in the web interface and in the display of the ACU The ADU software is updated automatically when you make a software update of the ACU 2 1 3 Antenna Control Unit ACU The ACU is the central...

Страница 23: ...Power connector On Off power switch at the front The ACU also has a LAN connector at the front to access the service port from the ACU front panel 2 1 4 iDirect X7 Modem The iDirect X7 Modem is the mo...

Страница 24: ...the SAILOR 900 Ka system 2 2 2 Options for SAILOR 900 Ka The following options are available for the SAILOR 900 Ka system Part number Description 407009D 00500 Above Deck Unit ADU 407016B 00500 Anten...

Страница 25: ...eck that the following items are present SAILOR 7009D ADU with 4 lifting brackets already mounted Accessory kit for SAILOR 7009D ADU Package with bolts washers and cable glands 2 sizes SAILOR 7016B AC...

Страница 26: ...n a tool holder inside the ADU radome Torx TX 20 to open the locks of the service hatch Wrench to fasten the mounting bolts for the ADU Wrench to fasten the N connector at the ADU PC and Internet brow...

Страница 27: ...have to align the ADU with the bow to stern line of the ship When configuring the SAILOR 900 Ka system the azimuth calibration provides the correct azimuth of the ADU Painting the radome Customers ma...

Страница 28: ...eld can cause signal degradation or signal loss For optimum performance adhere to the following guidelines 1 Place the ADU so that it has as much free line of sight as possible without any structures...

Страница 29: ...ch blocking zone is set up with azimuth start and stop and elevation angle The blocking zones are set up in the built in web interface of the ACU during configuration For further information see To se...

Страница 30: ...EIRP This translates to a minimum safety distance of 30 m from the ADU while it is transmitting based on a radiation level of 10 W m2 Figure 3 4 Radiation hazard safety distance 30 m MICROWAVE RADIAT...

Страница 31: ...e reduced and eventually the ADU may be damaged See the following table for allowed mounting heights above the ship s motion centre Even though it is recommended to mount the ADU high keep the distanc...

Страница 32: ...as follows 1 Fit the top of the ADU mast with a flange with clearance holes matching the bushings in the radome and with minimum 4 gusset plates No center hole is necessary in the flange Flange thick...

Страница 33: ...ns in the following figure to prepare the mast flange for mounting of the ADU CAUTION Avoid sharp edges where the flange is in direct contact with the radome Round all edges as much as possible to avo...

Страница 34: ...r The tables in the next sections give suggested design values for the free mast length The following tables show the minimum dimensions for a ADU mast with and without stays or wires Note that the va...

Страница 35: ...ult 200 5 24 0 0 6 220 5 26 5 0 8 250 5 30 2 1 270 5 32 7 Table 3 2 Mast dimensions without braces Mast with 3 braces Max free mastlength steel m Outer Diameter mm Wall Thickness mm Outer Diameter for...

Страница 36: ...2 braces Max free mast length steel m Outer Diameter mm Wall Thickness mm Outer Diameter for brace mm Thickness for brace mm 1 2 160 10 80 5 0 1 2 200 5 80 5 0 1 6 180 10 80 5 0 1 6 220 5 80 5 0 2 18...

Страница 37: ...at a different level meaning that the ADU is installed minimum 15 above or below the radar antenna Due to near field effects the benefit of this vertical separation could be reduced at short distance...

Страница 38: ...are poor e g due to objects blocking the signal path heavy rainfall or icing low satellite elevation and violent ship movements the small extra degradation due to the radar s could cause poor connecti...

Страница 39: ...e the main beam Other transmitters See the following figure for minimum recommended distance to transmitters in the frequency range below 1000 MHz CAUTION The ADU must never be installed closer to a r...

Страница 40: ...ray of seawater is avoided 2 Make sure the ADU s drain tube is open and that there it free space between the drain tube and the mounting surface so water can escape and there is ventilation for the AD...

Страница 41: ...the ADU read the following guidelines WARNING Use a strong webbed sling with a belt to lift the ADU without damaging the radome Make sure that the sling can carry the ADU s weight 126 kg WARNING The A...

Страница 42: ...op and remove the casing 3 Unscrew the 4 bolts holding the ADU on the wooden platform 4 Attach a webbed four part sling with a belt to all 4 lifting brackets 5 Attach 2 tag lines of suitable length to...

Страница 43: ...fasten the lifting brackets inside the bottom of the radome 9 Put the coaxial ADU cable through the protection plate as shown in the following figure and connect the N connector of the ADU cable to t...

Страница 44: ...rly protected against seawater and corrosion As a minimum wrap it with self amalgamating rubber 12 Put the protection plate in place and fasten the 4 bolts picture 5 13 Fasten the nut 14 Where the cab...

Страница 45: ...s and let the lid fall open If necessary you can remove the service hatch 3 Free the service hatch from the nylon loops move them to the side one by one 4 Pull the service hatch free The service hatch...

Страница 46: ...connect the ground wire to the bolt marked in the figure below If the ADU cannot or should not be electrically connected directly to the mounting surface you can use a separate grounding cable to make...

Страница 47: ...1 Check the data sheet from the cable supplier to verify the values The RF attenuation and the DC resistance are below the maximum values specified below ADU cable RF attenuation at 1950 MHz Max 20 d...

Страница 48: ...ring DC power see DC Input connector on page 4 1 For information about power source and power cable requirements see Power and startup on page 5 1 3 4 2 To ground the ACU To ground the ACU do as follo...

Страница 49: ...ACU to Tx Out at the modem with the supplied cable 75 Ohm coax F F 1 m 4 Connect RS 232 on the ACU to Console RS 232 at the modem Use the supplied X7 Modem BUC Console to ACU cable 5 Connect RS 422 on...

Страница 50: ...To connect the ADU ACU and modem 3 26 Chapter 3 Installation 98 146706 A SAILOR900Ka IM 98 146706 book Page 26 Thursday July 16 2015 11 07 AM...

Страница 51: ...ice port at LAN3 with a straight Ethernet cable Then you can access the service port from the front of the ACU rack version 4 1 2 DC Input connector The ACU must be provided with DC power for example...

Страница 52: ...reference clock handle all communication between ACU and ADU and deliver the Rx and Tx signals Outline on the ACU Pin Pin function Wire color Left Vin Red Right Vin Black Table 4 1 DC Input plug outli...

Страница 53: ...n the ACU Pin number Pin function 1 Inner conductor reference clock Rx Tx 2 Outer conductor GND Shield Table 4 3 F connector Rx and Tx outline and pin assignment 1 Hardware prepared for NMEA 2000 for...

Страница 54: ...r heavier Characteristic impedance 95 140 Ohm Propagation delay 5 nanoseconds per meter maximum 15 Twists minimum per meter 4 1 6 RS 232 and RS 422 connectors The ACU has an RS 232 and RS 422 connecto...

Страница 55: ...nt to use the front LAN connector of the ACU for system control 4 Use Port 4 network 3 to connect the SAILOR 900 Ka to the vessel s LAN For more details about the LAN networks see To configure the LAN...

Страница 56: ...Interfaces of the ACU 4 6 Chapter 4 Interfaces 98 146706 A SAILOR900Ka IM 98 146706 book Page 6 Thursday July 16 2015 11 07 AM...

Страница 57: ...installation in the ship how to measure it and power cable recommendations Source impedance The maximum length of the power cable depends on the type of cable used and the source impedance of the DC p...

Страница 58: ...the ship installation Impedance of the selected power cable To calculate the maximum cable extension do as follows 1 Measure the source impedance in the ship installation as shown in Figure 5 1 2 Find...

Страница 59: ...e time up to a couple of minutes 3 The SAILOR 900 Ka is ready to be calibrated for first time power up or receive data from the modem when in normal operation The LEDs Power and Fail Pass are steady g...

Страница 60: ...CU POST ADU Initializing ADU SW upload If the software versions in the ADU and ACU are not the same a software update is done during startup ADU POST READY POINTING ANTENNA ACQUIRING SIGNAL TRACKING 5...

Страница 61: ...b interface of the ACU do as follows 1 Switch on the ACU Wait until the LEDs on the front plate of the ACU show that the system is ready to be configured Power LED Green Logon LED Off Fail Pass LED Fl...

Страница 62: ...verified that the connection to the SAILOR 900 Ka can be established The web interface is ready for use If you cannot establish a connection there might be problems with the Proxy server settings of...

Страница 63: ...teps for a successful calibration 1 Service profile for calibration 2 Heading input 3 Azimuth calibration 4 Cable calibration 5 Manual One Touch Commissioning BUC calibration 6 2 1 Service profile for...

Страница 64: ...l position or other KA band satellites with DVB S2 support The DVB symbol rate must be 5 Ms s For NID use preferably a unique NID ONID An azimuth calibration without NID can be useful in regions where...

Страница 65: ...enter the satellite data on the calibration page you can select a dedicated satellite service profile for calibration and select it For information how to set up a service profile see 6 2 1 Check that...

Страница 66: ...able calibration if there is no input from the vessel s gyro compass and for permanent installations like remote areas or oil rigs or during training and test Important Fixed heading is not allowed fo...

Страница 67: ...stored position for up to 10 seconds If RX lock is detected for more than 20 of the time the antenna goes to Tracking Without heading input and not fixed heading Gyro free 1 A box search pattern is s...

Страница 68: ...calibration After a successful azimuth calibration the ACU will automatically disable the Azimuth calibration active satellite profile on the page SERVICE Calibration 1 Click SERVICE Calibration 2 Sel...

Страница 69: ...ation 1 Use Orbital position and NID if you want to use NID or orbital position or other KA band satellites with DVB S2 support The DVB symbol rate must be 5 Ms s For NID use preferably a unique NID O...

Страница 70: ...is completed test all subscribed services 5 The antenna could not point with sufficient precision Check that the antenna is mounted in a stable way Other possible causes might be electrical or mechan...

Страница 71: ...on is made the ACU displays the alarm BUC calibration outdated Then you must make a One Touch Commissioning To make a One Touch Commissioning OTC for the modem do as follows 1 Connect a PC to LAN1 2 E...

Страница 72: ...atellite search time to find the satellite and start tracking is therefore raised considerably If the ship is on a steady course and sails at a speed over ground above 5 kn the system can use an estim...

Страница 73: ...eading input from the vessel s gyro compass with satellites at an elevation of higher than 75 degrees because the system will not have the required polarization accuracy of the transmitted signal 6 2...

Страница 74: ...n each menu in the site map to go directly to the page or display the respective submenu The Dashboard is the first screen that is displayed when the user or administrator enters the IP address of the...

Страница 75: ...esting reports from the system The host name is recommended to contain the name of the vessel To change the host name see To configure the LAN network on page 6 24 5 The contents section shows the pag...

Страница 76: ...address of the ACU Default IP address http 192 168 0 1 Information fields on the Dashboard Note You can give access to some configuration settings for users that are not administrators For information...

Страница 77: ...g a generic modem profile VSAT MODEM Description Model VSAT modem name entered in SETTINGS VSAT modem profiles RX locked status Demodulator lock of the modem RX IF frequency Read out from the modem TX...

Страница 78: ...n BUC TX On or Off Shows if the SAILOR 900 Ka has enabled the BUC or not It is the same TX ON TX OFF as shown in the display of the ACU see ACU display and keypad on page 6 38 Table 6 10 Web interface...

Страница 79: ...t up Before making a satellite profile you must make a modem profile To add or edit a satellite profile do as follows 1 Go to SETTINGS or Satellite profiles and click Edit or New entry 2 Enter or edit...

Страница 80: ...nd click New entry or Edit The supported VSAT modem profiles are listed in the drop down list VSAT modem profile 2 Fill in a VSAT modem profile name of your own choice 3 Select a VSAT modem from the d...

Страница 81: ...e profiles and VSAT modem profiles 98 146706 A Chapter 6 Configuration 6 21 Configuration Figure 6 16 Satellite profile with generic modem SAILOR900Ka IM 98 146706 book Page 21 Thursday July 16 2015 1...

Страница 82: ...nter azimuth values and elevation angles for each blocking zone To enable a blocking zone you must select Active To define and set a blocking zone do as follows 1 Select SETTINGS Blocking zones 2 Sele...

Страница 83: ...0 degrees 5 Select No TX for zones if you don t want the system to transmit If not selected the system also transmits when pointing through areas with blocking objects The modem will shut off for TX i...

Страница 84: ...divided in three groups each group operating in its own network You can setup DNS and Gateway To configure the LAN network go to SETTINGS Network Important The SAILOR 900 Ka system is not designed to...

Страница 85: ...25 Configuration Make the necessary changes on this page and click Apply Figure 6 20 Web interface SETTINGS Network default settings Important Make sure that the networks do not use IP address ranges...

Страница 86: ...LAN as your DNS source Gateway setup If the ACU needs to communicate with network units outside the specified sub nets you must specify a default gateway typically a router Sections Preferred use NETW...

Страница 87: ...onf allows devices to connect to a network automatically VLAN port membership table The VLAN port membership table is configured by the modem The table is useful when troubleshooting 6 4 5 E mail setu...

Страница 88: ...as follows 1 Configure e mail first see E mail setup on page 6 27 2 Go to SETTINGS Reports 3 In the section STATISTICS REPORT enter the following E mail sender E mail recipients comma separated Send...

Страница 89: ...g Max degree Heading Min degree Heading Range degree Ship s heading sample maximum and minimum value range for the sampling interval See Figure 6 23 Statistics how to read data for a range Antenna Azi...

Страница 90: ...e following figure shows an example of a statistics report in MS Excel 2007 Carrier rf rx GHz Carrier rf tx GHz Rx frequency of carrier for this record Tx frequency of carrier for this record Pol rx P...

Страница 91: ...enter the following E mail sender E mail recipients comma separated Send interval Select disabled day default with 2 minute samples week with hourly samples or month with hourly samples The report con...

Страница 92: ...uest password guest access to certain functions and make these pages read only see more in To set up user permissions guest login on page 6 34 To access the administration settings user name password...

Страница 93: ...rd you can reset the password Do as follows 1 Contact your service partner for a reset code 2 Report the serial number of the ACU You find it in the Dashboard ACU serial number 3 Click the link Forgot...

Страница 94: ...f the SAILOR 900 Ka system You can allow or deny users that are not administrators access to certain functions and make these pages read only This is useful if you want to protect the system against u...

Страница 95: ...iption Change network Change IP configuration of the LAN connectors of the ACU For further information see To configure the LAN network on page 6 24 Change e mail settings Change e mail addresses for...

Страница 96: ...s on the screen You can use this configuration file for upload into another SAILOR 900 Ka To load a configuration from a file do as follows 1 Select ADMINISTRATION Export import config 2 Click the but...

Страница 97: ...reset to factory default settings do as follows 1 From the left navigation pane select ADMINISTRATION Factory default 2 Click Reset to factory default Figure 6 30 Web interface ADMINISTRATION Factory...

Страница 98: ...nu tree on page 6 39 3 NAV Navigational information First letter G Valid GPS signal received from the GPS module or g No valid GPS fix Second letter H Valid ship heading data received from the ship s...

Страница 99: ...the menu tree you can see how the system has been configured To enter satellite information directly use a connected PC and the web interface Figure 6 32 Antenna Control Unit menu tree MAIN ANT ANT 1...

Страница 100: ...and netmasks of the LAN connectors of the ACU and the management mask SATELLITE Current satellite information This information is selected using the web interface EVENTS System events Active events ar...

Страница 101: ...red by the connected modem SIGNAL LEVEL Current input signal level from the modem Signal level in dB NET LED LED indication from modem Steady or flashing green amber red OFF STAT LED TX LED RX1 LED RX...

Страница 102: ...al Oscillator frequency high band GHz selected in the satellite profile LNB LO LOW Current LNB Local Oscillator frequency low band GHz selected in the satellite profile Table 6 19 SATELLITE menu of th...

Страница 103: ...until BRIGHTNESS XXX is displayed XXX is the current brightness value 2 Hold OK pressed press for lighter or for darker display 3 Release OK to leave the brightness menu 6 5 5 Reset of the ACU and AD...

Страница 104: ...MIB entries are grouped in the following sections System configuration Navigation coordinates Antenna pointing Dashboard and profile Tracking receiver You can get the MIB file in two ways 1 Download...

Страница 105: ...o verify it is ready for customer delivery Follow the check lists below to test the system for proper operation Installation check list Antenna Installation check list ACU and modem connectors and wir...

Страница 106: ...the ADU radiation hazard on page 3 6 7 Check that the mounting height of the antenna is in accordance with the ship s min roll period See Ship motion and offset from the ship s motion centre on page...

Страница 107: ...he ACU s Tx In is connected to the modem Tx out using the included 1 m F F 75 ohm cable Visual inspection of the connector panel of the ACU and the VSAT modem See the figure To connect the ADU ACU and...

Страница 108: ...ed status must show Locked The ACU display must show MDM NETOK 3 Connect a user PC LAN not the service PC to the Internet LAN connector 2 of the ACU The modem needs no separate setup See To connect th...

Страница 109: ...sections To get support Software update Status signalling with LEDs and status messages Removal and replacement of the ACU Removal and replacement of ADU modules Troubleshooting To return units for r...

Страница 110: ...ts of the SAILOR 900 Ka software that falls under free and open source software If you need help with ACU or ADU related issues call your service provider To download diagnostic and statistics reports...

Страница 111: ...active events To view the event list with active events click the event icon from the icon bar at the top of the web interface or select HELPDESK Event list from the left navigation pane The Event lis...

Страница 112: ...lp for information To disable the use of a Proxy server completely do as follows 1 In Microsoft Internet Explorer select Tools Internet Options Connections LAN Settings 2 Clear the box labelled Use a...

Страница 113: ...Power up the SAILOR 900 Ka system i e switch on the ACU Wait until the SAILOR logo has disappeared from the ACU display 2 Connect a PC to LAN interface 3 Service port standard Ethernet of the ACU or t...

Страница 114: ...e ADU and ACU The software version can be viewed in the DASHBOARD window of the web interface After completing the software update procedure the ACU will perform a POST Power On Self Test When the POS...

Страница 115: ...Software update 98 146706 A Chapter 8 Service 8 7 Service Figure 8 4 Verifying software update SAILOR900Ka IM 98 146706 book Page 7 Thursday July 16 2015 11 07 AM...

Страница 116: ...EDs on the front panel of the ACU are used to signal Power on off Logon Fail Pass The built in web interface of the ACU shows any events BITE error codes with a short message describing each error Thi...

Страница 117: ...ED FAN LED LED Behaviour Description Power Steady green Power supply OK Steady red Power supply failure Off No power Logon Flashing green Current status is displayed Searching satellite Identifying sa...

Страница 118: ...98 146706 A 8 4 Removal and replacement of the ACU There are no parts in the ACU that you can remove or replace Contact your Cobham SATCOM service partner for further repair or replacement SAILOR900Ka...

Страница 119: ...e below shows the modules and their position Some modules are equipped with LEDs for status information and troubleshooting For instructions how to open and remove the service hatch see To open and re...

Страница 120: ...Reference Module x3 ZRM not visible on photo 2 in the figure above i in the figure below 8 Motor Driver Module for elevation on the bottom side DDM SMD 9 Elevation motor and encoder not visible 10 BU...

Страница 121: ...uth motor 18 Azimuth encoder 19 Rotary joint 20 Feed horn Before contacting your service partner check the LEDs on all modules VIM DDMs PCM PMM and ISM See LEDs of the ADU modules on page 8 8 and LEDs...

Страница 122: ...can use the event list for troubleshooting It is described in detail at Help desk and diagnostic report on page 8 2 You can download the event list as part of a diagnostic report 8 6 3 Diagnostics re...

Страница 123: ...the button Activate and wait until the status field shows Antenna ready Follow the instructions from your service provider 5 Enter the Modem CW frequency Continuous Wave in GHz This is provided by the...

Страница 124: ...d the saved value for TX polarisation is visible the next time the line up procedure is selected 8 7 To return units for repair Should your Cobham SATCOM product fail please contact your dealer or ins...

Страница 125: ...d 19 2 to 20 2 GHz 29 0 to 30 0 GHz Reflector size 103 cm 40 6 inch Certification Compliant with CE Maritime ETSI FCC System power supply range ADU ACU 20 32 VDC ADU cable type ACU to ADU Single 50 Oh...

Страница 126: ...ion Circular Cross Pol TX RHCP RX LHCP Elevation Range 25 to 125 Azimuth Range Unlimited Rotary Joint Ship motion angular Roll 30 Pitch 15 Yaw 10 Ship turning rate and acceleration 15 s and 15 s2 ADU...

Страница 127: ...cheduled All electronic electromechanical modules and belts can be replaced through the service hatch Built in tests Power On Self Test POST Person Activated Self Test PAST Continuous Monitoring CM wi...

Страница 128: ...l 1 x NMEA 0183 RS 422 or RS 232 for Gyro GPS compass input 1 x DC power input 1 x Grounding bolt Input power 20 32 VDC 370 W peak 175 W typical Modem interface control Generic iDirect openAMIP protoc...

Страница 129: ...ings 98 146706 A Appendix A Technical specifications A 5 Technical specifications A 2 Outline drawings A 2 1 ADU Figure A 1 Outline drawing ADU SAILOR900Ka IM 98 146706 book Page 5 Thursday July 16 20...

Страница 130: ...Outline drawings A 6 Appendix A Technical specifications 98 146706 A A 2 2 ACU Figure A 2 Outline drawing ACU 19 inch rack SAILOR900Ka IM 98 146706 book Page 6 Thursday July 16 2015 11 07 AM...

Страница 131: ...6706 A Appendix A Technical specifications A 7 Technical specifications A 2 3 N connector interface on the ADU Figure A 3 N Connector interface on the ADU SAILOR900Ka IM 98 146706 book Page 7 Thursday...

Страница 132: ...LE 37 146772 X7 Modem BUC Console to ACU cable Sailor 900 Sailor 600 Svend Stave 170315 A B gely 170315 Svend Stave 190515 A3 1 5mm DESCRIPTION DATE APPROVAL HISTORY VER REV A 01 Original 190515 TT37...

Страница 133: ...y Lightning protection of persons and equipment Protection ESD ElectroStatic Discharge protection of equipment B 1 1 Safety A ground connection of the system is required for safety reasons In the even...

Страница 134: ...y need to extend the ground plane using copper foil see the following section To extend the ground plane In some cases it may not be possible to access the hull and at the same time place the ACU in a...

Страница 135: ...it on top of the foil For details on the jumper cable see Jumper cable for grounding on page B 14 Per used jumper cable the maximum cable length of the cable to the antenna is reduced by Enviroflex 40...

Страница 136: ...e grounding methods are suggested in the following paragraphs B 3 Alternative ground for steel hulls The following guidelines assume a two wire isolated grounding arrangement that is no part of the ci...

Страница 137: ...al the joint with protective coating to avoid corrosion Terminal grounded at a dedicated RF ground alternative In this case the ADU is grounded with a separate ground cable 1 Route the ground cable pa...

Страница 138: ...URXQGHG ZLWK VHSDUDWH FDEOH QWHQQD 0DVW HOHFWULFDOO ERQGHG WR WKH VWHHO KXOO DVH 3ODWH QWHQQD LVRODWHG IURP WKH WKH KXOO QWHQQD JURXQGHG ZLWK PRXQWLQJ EROWV QWHQQD 0DVW HOHFWULFDOO ERQGHG WR WKH VWHHO...

Страница 139: ...y coupled The ACU provides galvanic isolation as required from its input power terminals to the chassis grounding stud This way the isolated grounding arrangement is maintained B 4 2 To ground the ADU...

Страница 140: ...shielded coax cable hence connecting the ADU to the ACU Grounding kit Use a heavy gauge wire with tinned strands min 6 mm2 for this purpose Figure B 4 Alternative grounding for aluminium hulls QWHQQD...

Страница 141: ...ADU do as follows 1 If the mounting base of the ADU is electrically connected to any other ground potential than the ACU e g Lightning Ground you must isolate the ADU at its mounting bolts with shoul...

Страница 142: ...B 10 Appendix B Ground and RF protection 98 146706 A Figure B 5 Alternative grounding for fibreglass hulls 7HUPLQDO 5 URXQG 3ODWH HDY DXJH LUH QWHQQD 7HUPLQDO URXQGLQJ LW SAILOR900Ka IM 98 146706 boo...

Страница 143: ...eparate ground cable mentioned in the previous paragraphs The ground cable is constructed using an appropriate cable with a cross section area of at least 6 mm2 AWG10 and terminated with insulated rin...

Страница 144: ...ase use shoulder bushings and washer see figure B 7 Isolation of the ADU from the mounting base on page B 12 5 At the other end connect the ground cable as described in To ground the ACU on page B 2 B...

Страница 145: ...t ferrite clamps on the coax cable in order to provide suppression of induced RF The ferrites will have no effect on the differential mode signals but increases the impedance in relation to common mod...

Страница 146: ...grounding B 14 Appendix B Ground and RF protection 98 146706 A B 8 Jumper cable for grounding Figure B 9 Jumper cable for grounding specifications SAILOR900Ka IM 98 146706 book Page 14 Thursday July...

Страница 147: ...vent message and the red Fail Pass LED in the LED panel of the ACU is lit As long as an event is active it is shown in the ACU display the Control Panel and the web interface in HELPDESK Event list or...

Страница 148: ...d correctly 0A007 0 Antenna ERROR XIM FPGA load The VIM TIM FPGA cannot be initialised and loaded correctly 0A008 0 Antenna ERROR XIM production Production calibration data stored in the VIM TIM modul...

Страница 149: ...ference not found 0x00000040 End stop not found 0A022 0 Antenna ERROR Xel axis calibration Cross elevation axis zero reference or end stops not found at expected locations Check belt zero reference mo...

Страница 150: ...GNSS device warning 0A03A 0 Antenna WARNING GNSS device error Local GNSS device error 0A03B 0 Antenna ERROR Azi DDM shutdown The azimuth motor control has detected one of the following situations Extr...

Страница 151: ...ent situation In this case the belt and encoder of the cross elevation axis must be checked 0A04B 0 Antenna WARNING Ele encoder slip A slip of the elevation encoder has been detected No user interacti...

Страница 152: ...tage current or velocity No user interaction required 0A058 0 Antenna WARNING PMM warning The polarisation motor controller has temporarily observed an unusual situation with regards to temperature vo...

Страница 153: ...with regards to temperature or voltage No user interaction required If repeated after cooldown and reboot the ISM or cables around it may be defective 0A05E 0 Antenna WARNING Low elevation The antenna...

Страница 154: ...s to provide the requested supply voltage 08069 0 ADM WARNING Blocking Zone The antenna has entered a blocking zone 0806A 0 ADM WARNING VMU connection The ACU has lost connection with the sat modem 08...

Страница 155: ...voltage than expected Check for short circuit of the antenna coax connector If the problem is not solved by a restart and the PSM is not reporting any errors the ADM is probably defective 08102 0 ADM...

Страница 156: ...e image in the ACU is corrupted or the upload procedure failed because of a communication error 0810E 0 ADM ERROR RF calibration The RF calibration is not valid 08800 0 ADM ERROR Internal power supply...

Страница 157: ...sion Link to the KDM module could not be established Either the KDM board is malfunctioning or if the system software has just been updated the software is too old and is not compatible with the KDM h...

Страница 158: ...List of ACU events C 12 Appendix C System messages 98 146706 A SAILOR900Ka IM 98 146706 book Page 12 Thursday July 16 2015 11 07 AM...

Страница 159: ...name and password that is used in the web interface under ADMINISTRATION Telnet The interface is on the standard Telnet port 23 or SSH port 22 Use any LAN port and corresponding IP address of the ACU...

Страница 160: ...owing special typography Example satellite lon longitude zone id active yes no D 2 Supported commands The following commands are described in detail They are listed in alphabetical order config demo d...

Страница 161: ...his command to save and activate the pending changes in the SAILOR VSAT system Table D 2 UCLI command config Command Description demo start Starts a demo pattern where the antenna will turn azimuth el...

Страница 162: ...on for the command track help status Shows the sub commands and description for the command status help system Shows the sub commands and a short description for the command system help config Shows t...

Страница 163: ...lite skew satellite skew 3 7 Shows or sets an additional skew offset of the satellitea Some satellite has additional skew because they have been placed different in the orbit E g Optus satellites in A...

Страница 164: ...o 90 satellite rx_lo Shows the Rx LO LNB LO Range 9 6 GHz to 11 3 GHz GX 18 25 GHz satellite rx_rf_freq satellite rx_rf_freq 12 123456 9 75 Shows or sets the Rx frequency and LNB Lo frequency Ku band...

Страница 165: ...2 8 GHz Ka band 28 05 GHz satellite tx_rf_freq satellite tx_rf_freq 14 123456 Shows or sets the RF frequency used for tx Valid range Ku band 13 75 GHz to 14 5 GHz Ka band 29 GHz to 30 GHz Note Configu...

Страница 166: ...ative polarisation skew GPS latitude and longitude status event_list Shows a list of active events Table D 9 UCLI command status Command Description system Shows the sub commands available including a...

Страница 167: ...dvb_sym 22 Shows or sets the current mega symbols rate for the DVB S2 receiver when in dvb mode The symbol rate used to verify and track a transponder Valid range 0 1 99 track dvb_nid track dvb_nid 0...

Страница 168: ...or one zone Valid zones 0 to 7 Valid angles 0 to 360 zone id elevation start angle end angle Sets the elevation angles for a blocking zone Valid zones 0 to 7 Valid angles 0 to 360 zone id tx_off yes n...

Страница 169: ...the approvals for SAILOR 900 Ka CE R TTE E 1 CE R TTE The SAILOR 900 Ka is CE certified R TTE directive as stated in the Declaration of Conformity with R TTE Directive enclosed in copy on the next pag...

Страница 170: ...CE R TTE E 2 Appendix E Approvals 98 146706 A SAILOR900Ka IM 98 146706 book Page 2 Thursday July 16 2015 11 07 AM...

Страница 171: ...otor Driver Module DHCP Dynamic Host Configuration Protocol A protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every...

Страница 172: ...ure I IEC International Electrotechnical Commission The international standards and conformity assessment body for all fields of electrotechnology ISM Inertial Sensor Module K KDM Keyboard and Display...

Страница 173: ...uter to command the antenna and enables automatic beam switching ABS P PAST Person Activated Self Test PCM Pedestal Control Module PMM Polarisation Motor Module POST Power On Self Test A system test t...

Страница 174: ...communication remote shell services or command execution and other secure network services between two networked computers that it connects via a secure channel over an insecure network U UCLI User Co...

Страница 175: ...m attenuation 3 23 ADU cable loop DC resistance 3 23 ADU events C 2 aluminum hulls grounding B 7 antenna drainage 3 16 grounding recommendations B 4 installation location 3 3 isolation from mounting b...

Страница 176: ...36 LAN network 6 24 site map 6 14 step by step 6 1 Configuration program 6 1 connect web interface 6 1 connector ADU 4 2 DC 4 1 DC Input 4 1 LAN 4 5 NMEA 0183 2000 4 3 RS 232 4 4 RS 422 4 4 service p...

Страница 177: ...3 15 grounding B 1 ACU rack version 3 24 ADU 3 22 aluminum hulls B 7 antenna B 4 cable B 11 fiberglass hulls B 9 recommendations B 2 steel hulls B 4 terminal B 2 guest login 6 34 gusset plates 3 8 gyr...

Страница 178: ...braces 3 11 3 12 mast flange 3 8 mast for antenna 3 8 messages C 1 MIB 6 44 MIB file download 6 44 microwave radiation iii Model numbers 2 8 modem command line interface D 4 signal level ACU display 6...

Страница 179: ...roll period limitations 3 7 mounting height 3 7 ship 3 7 RS 232 connector 4 4 RS 422 connector 4 4 Rx Tx connector 4 3 S safety summary iii samples statistics 6 28 6 31 sampling interval 6 28 6 31 sa...

Страница 180: ...nterface D 8 system configuration copy 6 36 System messages C 1 T technical data A 1 Telnet D 1 terminal grounding recommendations B 2 TNC connector 4 2 tools needed 3 2 track command line interface D...

Страница 181: ......

Страница 182: ...98 146706 A www cobham com satcom...

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