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Warranty
It is DJO, LLC policy that all complaints about our devices be communi-
cated to Customer Care at 800-263-6004 . The Customer Service
Representative will provide technical assistance to
determine the extent of the problem or educate the patient on
the use of the device . If the device cannot be made to function properly,
a replacement device is sent to the patient free of charge and the
malfunctioning device is brought back for testing and evaluation . This
procedure can be done at any time, and as many times as necessary,
during the course of treatment . The course of treatment is defined as
the nine (9) month period between the time the device is initiated and
the Two Hundredth and Seventieth (270th) treatment .