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11
Warranty
Repairs- After Sales Service
Your original receipt acts as your
guarantee and confirms your guarantee
period. Please make sure you retain it.
The guarantee does not cover you against
faults caused by accidental damage or
misuse. For further details visit www.
clearwellmobility.co.uk/warranty-
information. If your purchase is not work-
ing correctly, please refer to the ‘trouble-
shooting’ chapter in this manual. If a fault
occurs which you cannot resolve through
following the advice and information
contained within this instruction manual,
the next step is to contact Clearwell
Mobility on 01444 253 300.
When you contact Clearwell Mobility you
will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of your
scooter (These can be found on the label
stuck to the outside of your scooter pack).
IMPORTANT: If you call out an engineer
to a fault listed under the heading
‘troubleshooting’ or to repair a fault
caused by incorrect use, a charge will be
made even if the scooter is under
guarantee.
Spare Parts
Always insist on genuine spare parts
An authorised Clearwell Mobility
engineer should service this product and
only genuine spare parts should be used.
Under no circumstances should you
attempt to repair the product yourself.
Repairs carried out by inexperienced
persons may cause injury or serious
malfunctioning.
One Year Warranty
Clearwell Mobility warrants its products
against defects in materials and
workmanship for a period of one year,
providing the products are operated and
maintained in accordance with the vehicles
owners manual. This limited warranty is
limited to the original purchaser.
If a defect appears within the stated limited
warranty period and the purchaser has
given Clearwell Mobility immediate notice,
the company will repair or replace the part.
Any description, specifications, samples,
models, bulletins or similar materials used
in connection with the sales of Clearwell
Mobility products are for the sole purpose
of identifying the equipment and are not to
be constructed as expressed warranties.
Clearwell Mobility shall not be liable for
any indirect or consequential damages.
Clearwell Mobility’s liability on any claim of
any kind including negligence for any loss
or damage arising out of, connected to, or
resulting from the order of the performer
thereof the design, manufacture, sale
delivery, resale, direction and instructions,
inspection, repair or use of any equipment
covered by or furnished by, under this
order, shall in no case exceed the price paid
by the purchaser for the equipment.
This limited warranty does not cover
normal maintenance service, or periodic
adjustments necessitated by normal wear
and tear.