ON PARTS AND LABOR
Covers units purchased as new (only in the United States
and Puerto Rico). ClearSounds provides a warranty to the
original purchaser of a new Product against defects in
materials and workmanship for a period of one year of
non-commercial usage and ninety (90) days of commercial
use. If a Product covered by this warranty is determined to
be defective within the warranty period, ClearSounds will
either repair or replace the Product at its sole option and
discretion. To obtain warranty service, contact
ClearSounds Technical Support via email: info@clear-
sounds.com or via phone at 800.965.9043, 888.814.5359
TTY from 8:00AM to 5:00PM, Monday through Friday
Central Time, or visit www.ClearSounds.com.
PRE-AUTHORIZATION
MUST BE OBTAINED BEFORE SENDING ANY PRODUCT
TO A ClearSounds SERVICE CENTER. Proof of purchase in
the form of a purchase receipt or copy thereof is required
to show that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the
warranty period. Replacement parts and Products may be
new (or certified refurbished at ClearSounds’s sole option
and discretion). Replacement parts and Products are
warranted for the remaining portion of the original
warranty or for ninety (90) days from warranty service or
replacement, whichever is greater.
Type of Service
Defective Products must be sent to a ClearSounds service
center to obtain warranty service. ClearSounds is not
responsible for transportation costs to the service center,
but ClearSounds will cover return shipping to the custom-
er. PREAUTHORIZATION IS REQUIRED BEFORE SENDING
ANY PRODUCT TO A ClearSounds SERVICE CENTER FOR
WARRANTY SERVICE. Product returns to ClearSounds’s
service centers must utilize either the original carton box
and shipping material or packaging that affords an equal
degree of protection. ClearSounds Technical Support will
provide instructions for packing and shipping the covered
Product to the ClearSounds service center.
Limitations and Exclusions
ClearSounds’s one-year limited warranty only covers
defects in materials and workmanship. This warranty does
not cover, for example: cosmetic damage, normal wear
and tear, improper operation, improper voltage supply or
power surges, signal issues, damages from shipping, acts
of God, any type of customer misuse, modifications or
adjustments, installation and set-up issues, or repairs
attempted by anyone other than a ClearSounds authorized
service center. Products with unreadable or removed
LIMITED WARRANTY
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