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Service and Support

If you need assistance setting up or operating your product, please contact us. We welcome your
comments so we can continue to improve our products and better meet your needs.

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EChnICal

s

uPPort

Telephone: 1.800.283.5936
E-mail:

[email protected]

Web site:

www.ClearOne.com

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alEs

Telephone: 1.800.707.6994

E-mail:

[email protected]

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Telephone: 1.800.705.2103
E-mail:

[email protected]

P

roDuCt

r

Eturns

All product returns require a Return Material Authorization (RMA) number. Contact ClearOne
Technical Support before returning your product. Make sure you return all the items and packing
materials that originally shipped with your product.

AVOIP™

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Содержание VIEW Pro - E120

Страница 1: ...VIEW Pro E120 Digital AV Encoder Installation and User Manual AVoIP...

Страница 2: ...he Web www clearone com VIEW Pro E120 Installation Manual ClearOne Document DOC 0149 001 October 2014 Rev 1 0 2014 ClearOne All rights reserved No part of this document may be reproduced in any form o...

Страница 3: ...tics 4 Dimensions Excluding Connectors 4 Mounting the E120 4 The E120 in a Network 6 Connecting the E120 6 SOFTWARE SETUP OF THE E120 LUA File 7 E120 Screens in the Dealers Setup Program 8 Adding an E...

Страница 4: ...PERABILITY Control Sharing 29 Audio Streaming Interoperability 29 IR Learning and Control 30 Firmware Upgrading 30 VIEW PRO ACCESSORY KITS Kit Descriptions 31 COMPLIANCE Compliance Overview 32 RoHS Co...

Страница 5: ...E120 is a high definition Internet Protocol compressed multimedia encoder The E120 connects to a TCP IP network using an Ethernet connection The E120 installed at the location of the multimedia source...

Страница 6: ...Barrel Plug Line Level Output Currently not used 2x HDMI input connectors 2X RS 232 DB 9 connector 2x RJ45 10 100 1000 Mb Ethernet jack Use only jack 1 3x USB connectors one USB connector on front pan...

Страница 7: ...ol signals for IR learning IR Out This jack allows connection of an infrared transmitter The infrared transmitter can send IR remote control signals RS 232 COM These jacks allow the E120 to control a...

Страница 8: ...ible from the back of the unit If needed the unit can also mount with the I O connections facing the front of the rack Surface Mounting Rack Mounting The VIEW Pro encoder can also be surface mounted u...

Страница 9: ...e Wall screws not included Two sections or more kits may be combined to make a longer raceway Join them using the included spring pins The metal cover may be cut to size as needed There may some situa...

Страница 10: ...e IP data for the decoders to deliver to the displays CONNECTING THE E120 The E120 Encoder connections are from the back of the unit as shown in the following diagram Left Right Balanced Inputs COM2 P...

Страница 11: ...e to the hardware setup in the project Configuring the device with system specific information Saving the project Sending the configuration files to the devices The steps involved in these processes a...

Страница 12: ...nical Support 800 283 5936 E120 SCREENS IN THE DEALER SETUP PROGRAM Verify the configuration information on the tabs for the E120 device as shown in the following screen examples Adding an E120 to a P...

Страница 13: ...d VIEW Virtual Matrix Source Type Use the drop down list using the down arrow key to select what type of source this is for each named source The source type brings up the appropriate controls for the...

Страница 14: ...The type of device that this is Model Number The E120 model number Firmware Version What firmware version is currently running on the E120 Device Name Descriptive name assigned to the device when crea...

Страница 15: ...r or cameras etc Driver File The new driver file for the video source Allows you to select the designated lua driver file The ViewPro Lua files are stored in the ClearOne StreamNet Dealer Setup direct...

Страница 16: ...y button Now the Advanced Configuration button is available The Sources Tab Advanced Configuration If all the Video Stream Enable check boxes are unchecked advanced configuration is available to speci...

Страница 17: ...Installation Manual 13 EDITING A STREAM Click on the name of the stream you are editing then click on Edit Stream On the Edit Stream screen you can select from preset characteristics for the stream...

Страница 18: ...handle ASCII control commands Height The display height of the stream in pixels Width The display width of the stream in pixels Channels Count Sets the number of audio channels that are present in th...

Страница 19: ...Multicast Networking EDITING STREAM PRESETS User Video and Audio Presets can be created deleted or edited for use in any stream configuration to meet the requirements of the sources and encoder Once a...

Страница 20: ...16 Technical Support 800 283 5936 Video Presets The following screen shows the HD Video Distribution in the Preset Editor with details on the right hand panel...

Страница 21: ...stribution Distribution for high definition content at a lower bandwidth for basic video applications Setting Video Preset Values Video Bitrate Sets the desired video bitrate of the video in Mbps Fram...

Страница 22: ...18 Technical Support 800 283 5936 Audio Presets The following screen shows the PCM High Bitrate in the Preset Editor with details on the right hand panel...

Страница 23: ...ate Sets the bitrate in bps of the audio encoding Select 32000 96000 128000 192000 or 320000 bps Audio Codec Sets the codec used for audio acAAC means using AAC encoding acPCM will use PCM 16 bit unco...

Страница 24: ...O ASSIGNMENTS In the GPIO Tab you can select previously created Macros from the drop down list for both or one Input states High Open and Low Closed these Macros are triggered based on the configured...

Страница 25: ...an send RS 232 commands to a source These commands are one way only They are NOT capable of receiving messages from the source This is the same level of control as using IR but with a RS 232 connectio...

Страница 26: ...file for a DVD you would Locate the Driver Template directory i e C Program Files x86 ClearOne StreamNet Application Suite viewPro drivers Copy the DVDTEMPLATE LUA file into the Drivers folder that y...

Страница 27: ...e the Encoder Decoder device Add the Encoder Decoder as you normally would Do NOT choose a source type that is tied to a specific manufacturer or product model If you are in doubt choose the source ty...

Страница 28: ...ured to use your one way Driver file So far all you have applied is a renamed file Now you need to modify the driver file to support your source MODIFYING THE ONE WAY DRIVER FILE To modify a Driver Te...

Страница 29: ...ese settings will include Baud rate Data Bit Stop Bit and Parity Once you find them you will need to verify that these commands match those used in the driver file To do this open the file in your tex...

Страница 30: ...Command table in the driver file Do a text search for local CmdTable Verify that the baud bits parity and stop values in the driver file match the settings listed in the RS 232 Protocol Most devices u...

Страница 31: ...quotation marks For example To enter the RS 232 command for TUNE UP Locate the TUNE UP command line TUNE UP Add the appropriate RS 232 command for the source to do a TUNE UP between the quotes TUNE UP...

Страница 32: ...hould begin looking like this Once you have completed your changes save the file From Dealer Setup send the configuration to your Encoder Decoder The StreamNet GUI will now send the RS 232 command to...

Страница 33: ...Static Menus in detail The VIEW Virtual Matrix software VVM is a program interface that can be run on a PC or laptop running Microsoft Windows 7 Unlike the room centric based StreamNet virtual control...

Страница 34: ...he IR control device The VIEW Pro IR tools and IR learning are used in the same manner as the VIEW Legacy products Refer to Chapter 7 for the IR Tools section first section 7 2 explains IR Learning in...

Страница 35: ...able Raceway Optional Cable Raceway Kit 12 inch for Wall Mount Kit for VIEW Pro Decoder D110 1X Extrusion Cable Raceway Cover 12 inch 2X Bracket Cable Raceway Wall mount Clip 2X Cable Tie 4 inch 2X Sp...

Страница 36: ...htning transients To reduce the risk of this equipment becoming damaged it is suggested that the customer consider installing a surge arrestor Any modifications to the device without express authoriza...

Страница 37: ...require a Return Material Authorization RMA number Contact ClearOne Technical Support before returning your product Make sure you return all the items and packing materials that originally shipped wi...

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