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Troubleshooting

 

 

1. The device is set to “Recording” mode, but the device is off. How do I turn the 
device on? 

 
Move the switch (on the top of the device) to 

“Transfer” mode momentarily (move it all 

the way to the right). 
 
Then, move the switch back to “Recording” mode (the left option) to turn on the device. 
 
If this does not work, make sure the device is charged and/or plugged in. 

 
 
2. The device appears to be on, but the LCD screen is completely blank. 
 

Press the “Menu/Settings” 

 button to turn the screen back on. (To save battery 

power while recording, you can turn the screen off again by pressing the 

“Menu/Settings” 

 button again while recording to turn the screen off.) 

 
 
3. The device LCD is on, and my video source is plugged in, but I just see a black 
or blue screen 

– there is no preview of my video on the screen. 

 
Please make sure the HDMI input is connected properly. Make sure your HDMI cable 
is plugged into the “IN” port on the HD Video Capture Box (not the “OUT” port). Try 
using a different HDMI cable and/or video source. 
 
 

4. When I play back the videos on the device (on the LCD or to a TV), the video 
quality isn’t very good. 

 
The device plays back the recorded video at a limited quality. Once you transfer the 
recording to your computer and view it there, the recording will appear in its full quality.  
 
 

5. My recording split into several files, even though I made a single recording.

 

 
The device has a 4 GB file size limit and will automatically split recordings that are 
larger than 4 GB into multiple files. If you’d like to combine these files into one, just 
download this free software: 

www.mp4joiner.org

  

 

Содержание HD Video Capture Box Silver

Страница 1: ...1 User s Manual Quick Start Guide Full 1 Year Warranty USA Based Tech Support Email Us At support clearclick tech www ClearClick tech ...

Страница 2: ... or appliances other than computers 4 Turn off and unplug the unit when not in use 5 Use only the included accessories with the device 6 Do not connect high powered amplified audio outputs to the in ports of the device 7 Follow all copyright laws in your country You are responsible for your own use of this device 8 Do not allow young children to handle or operate this device Full 1 Year Warranty Y...

Страница 3: ...y card 128 GB or smaller formatted in FAT32 or exFAT 3 HDMI IN Port Connect your video source here with an HDMI cable not included 4 HDMI OUT Port Use this port to pass through the HDMI signal to a TV Optional 5 Microphone Jack Plug in a 3 5mm microphone to overlay audio on top of your video recordings Optional 6 Headphone Jack Plug in a 3 5mm pair of headphones to listen to audio while you are re...

Страница 4: ...Playback mode press to pause or resume a playing DOWN A In a menu press to go down B In Recording mode press to pause resume recording LEFT A In a menu press to go left B In Playback mode press to rewind a recording RIGHT A In a menu press to go right B In Playback mode press to fast forward a recording UP In a menu press to go up 10 Reset Hole Button back of device If the device has frozen use an...

Страница 5: ... Capture Box see 2 in the device diagram Make sure the gold contacts face down and toward you NOTE Use a Class 10 or higher card that is 128 GB or smaller 6 To start recording press the Record button on the HD Video Capture Box 7 If you d like to pause recording at any point press the Down button To resume recording press the Down button again 8 To stop recording and save the file onto the memory ...

Страница 6: ...to do a factory reset Format Allows you to format completely erase the inserted MicroSD card How To Switch To Recording Playback Transfer Modes To switch to Recording mode Make sure the switch at the top of the device is set to Recording left mode If the device is already on Recording mode but is off first move the switch to Transfer mode momentarily move it all the way to the right Then move the ...

Страница 7: ...the list of recordings select the recording you d like to delete and press the Settings Menu button Follow the prompts on the screen How To Turn On Off Screen While Recording To turn on or off the screen while recording i e to save battery power press the Settings Menu button while the device is actively recording The device will continue to record in the background If enabled the device s Auto Of...

Страница 8: ...ource is plugged in but I just see a black or blue screen there is no preview of my video on the screen Please make sure the HDMI input is connected properly Make sure your HDMI cable is plugged into the IN port on the HD Video Capture Box not the OUT port Try using a different HDMI cable and or video source 4 When I play back the videos on the device on the LCD or to a TV the video quality isn t ...

Страница 9: ...de Switch on the top of the device back to the left Recording mode 8 The device isn t recording Please make sure your video source is connected properly Please make sure a MicroSD memory card is inserted Please make sure you are in Recording mode 9 My recordings don t show up on my PC or Mac when I plug in the device by USB Make sure the switch at the top of the device is set to Transfer mode the ...

Страница 10: ... Adapter Manual Specifications System Requirement No Computer Required To Record Playback To Transfer Videos To Computer PC Windows or Mac Required Resolution Input Pass through 720 x 480 60p 720 x 576 50p 1280 x 720p 60p 1920 x 1080 50i 1920 x 1080 60i 1920 x 1080 50p 1920 x 1080 60p Capture 720 x 480 60p 720 x 576 50p 1280 x 720p 60p 1920 x 1080 50p 1920 x 1080 60p Record Quality Max 22 Mbps 108...

Страница 11: ...11 ...

Страница 12: ...12 Website www ClearClick tech Email support clearclick tech ...

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