TROUBLESHOOTING
Problem
Possible Cause
Solution
Filter is not seated correctly
1) Lid is not firmly in place
to trigger filter indicator
2) 60 gallon limit has
not been reached
3) Filter is not seated
properly
Water Pitcher should be
kept in refrigerator at cold
temperature
Water bypasses filter
Filter indicator does not
change
Filter appears green
Remove and re-insert filter
correctly into place
1) Firmly push down
lid to close
2) Continue to use until
indicator changes
3) Remove and re-insert
filter correctly
Replace filter
OPERATING AND SAFETY REQUIREMENTS
•
Water Temperature : Max 85° F – Min 34°F
•
It is essential to follow the operational maintenance and filter
replacement instructions for this product to perform as designed.
•
Replace filter after 60 gallons of filtered water.
•
Do not microwave pitcher or filter.
•
Do not immerse or fill the pitcher with boiling water.
•
Do not place pitcher or filter in the freezer or allow it be kept in
freezing temperatures.
•
Do not drink water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after using this system.
•
Not intended to be used with fruit, vegetables and/or herbs.
•
For best results, change water in the Gravity™ Advanced
Water Pitcher every few days.
REMOVING & REPLACING FILTER
1. Select a level countertop space. Hold the water reservoir in the
upright position and lift pitcher lid to open.
2. Remove filter by twisting counter clockwise until filter is released.
3. Remove filter from pitcher and discard or place in recycle bin.
4. Remove replacement filter from the packaging.
5. Rinse filter under cold, running tap water for a few seconds to wet
filter and remove any debris from manufacturing.
6. Re-insert into place and rotate filter clockwise until stop.
Filter should be securely attached.
7. Discard the first 3 pitchers of filtered water to flush the pitcher, or
use this water for plants. It is normal for carbon dust to appear in
your first fillings.
8. Fill the pitcher with cold tap water through the water window
pour through lid.* Do not overfill.
9. Allow water to filter completely before pouring or refilling reservoir.
10. Close water window pour through lid when the reservoir is full.
6