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CONNECT TO

THE INTERNET

The first time you connect to the internet, using 
your Puck, you will need to set up your CLEAR 
online account.

• 

Open a new browser session, and you’ll be 
directed to a web page where you should 
review your rate plan information, complete 
your online account, and read and accept the 
CLEAR Terms of Service

Congratulations

You’re ready for

INTERNET AWESOMENESS

Be sure to check-out our 

QUICK TIPS

 and 

HAVE A QUESTION?

 sections.

HAVE A 

QUESTION?

Please read the separate “Important Information” 
document included with your Puck for regulatory 
information, safety information, and other 
important disclosures. 

If you have questions about your Puck, please 
access the online User Guide, FAQs, and live chat 
support at www.clear.com/support.

If you still have questions, please call us at 
877-956-4056. We provide automated telephone 
support 24/7 and live telephone support between 
9am and 10pm, seven days a week. 

Coverage area limited. Actual CLEAR network performance 

may vary and is not guaranteed. See Device, Support, 

and other relevant pages at www.clear.com for additional 

information. CLEAR and the CLEAR logo are trademarks or 

registered trademarks of Clearwire Communications LLC. Other 

company, product, and brand names and trademarks are the 

property of their respective owners. © 2011 Clear Wireless LLC. 

All rights reserved.  

Rover Puck for CLEAR : Part Number : CL-R-PRH-QSG-1.11

QUICK TIPS

It’s easy to manage your Puck using the Puck 
Home Page. You can change settings, view signal 
strength, control the number of users, and change 
the network name and password. Enter http://
Puck into your web browser. The Password is 
located on the back of your Puck.

TO EXTEND THE BATTERY LIFE:

• 

Decrease the wi-fi network range

• 

Limit the number of wi-fi users 

TO MAXIMIZE SECURITY:

• 

Change the Puck wi-fi network name and 
password

• 

Use the highest level of wi-fi security your 
wi-fi-enabled devices support; check your 
device’s user manual for instructions

BROWSER STUCK?:

• 

If your browser is stuck on a message from 
CLEAR, follow the on screen instructions 
to view the message and provide any 
requested information

For more help, click “

HELP

” on the Puck Home 

Page.

QUICK TIPS

You can share your Puck with up to eight wi-fi-
enabled devices. Give friends and colleagues your 
Puck network name and password.

IF YOU CHANGED YOUR NETWORK NAME AND 
PASSWORD AND CAN’T REMEMBER THEM, YOU 
CAN RESET THEM:

• 

Power off your Puck

• 

Press and hold the Signal Strength Button 

followed by the Power Button, keeping both 

buttons pressed for 10 seconds

• 

The Signal Strength and Battery level LEDs 

will light, 1 per second and then both the Wi-

Fi and 4G LEDs will blink amber twice when 

the factory reset is occurring  

• 

At this point you can release the buttons and 

the Puck will finish starting up

• 

The network name/password and all other 

device settings have now been reset to the 

factory default settings

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