16
Simple Troubleshooting
Machine Fails to work Normally
PC Mode
Touch Function
Simple Troubleshooting
Situation
Solution
Remote control failure
• Check whether there are other objects between remote control and
equipment control receiving window, thus leading to failure of
remote control.
• Check whether the battery electrode in the remote control is correct.
• Check whether remote control needs to replace battery.
Machine automatically shut down
• Whether set sleep or not.
• Check whether there is sudden power outage.
• The system will automatically shut down if the interactive intelligent
Panel’s external channel loses signal for 5 minutes. Please check the
input and connection of the signal.
Situation
Solution
Signal out of range
• Check whether display is set correctly.
• Check whether resolution is the best resolution.
• Adjust line and field synchronization in menu.
Background has vertical lines
or streaks
• Select automatic correction in menu.
• Adjust clock and phase position in menu.
Image lack of color, color
is incorrect
• Check whether VGA is not well connected or has quality problem.
• Adjust chromaticity and brightness or contrast in menu.
Display format that is not supported
• Select automatic correction in menu.
• Adjust clock and phase position in menu.
Situation
Solution
Touch function invalid
• Check whether the size of article touched is comparable with finger.
Touch positioning not correct
• Check whether touch pen is facing the screen.