DON’T NEED
CAPTIONS?
If you’re on a call
and find you don’t
need captions,
you can disable
captioning by
tapping the
“Captions” button
located in the
bottom row on the
Ensemble. You can
restart captions
whenever you like.
17
CALL CONTROL TIPS
Even with the addition of advanced
amplification and ClearCaptions, you may
find that you miss parts of a call. Here are
some tips you can use to better control
the call to ensure you get the whole
conversation.
•
If the person on the other line has stopped
speaking but you are still reading the
captions, use an audible clue like “uh-huh” or
“I see” to indicate you are still on the call and
are formulating your response.
•
Feel free to ask people to slow down a bit
or to repeat themselves.
•
If multiple people are speaking at the same
time, ask them to take turns so you can hear
each person clearly.
•
Repeat back information to the other party
to ensure that you’ve understood completely
(for example. “Did you say 1 p.m. or 2 p.m.?”)
•
If your caller is using a mobile phone with
a poor connection, ask them to call back on
a landline, or when the cell phone coverage
improves.
Содержание ClearCaptions
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