CLAGE
19
EN
Problem
Cause
Solution
Water stays cold, digital display
does not light up
Master fuse tripped
Renew or activate fuse
Safety pressure cut-out
tripped
Contact customer service
Water stays cold, digital display
does light up
Safety thermal cut-out
tripped
Contact customer service
Display flashes error message
“
Er
“
Control system has
switched off
Switch fuse off and on. If “
Er
“
still flashes contact customer
service
Flow rate of hot water too weak
Outlet fitting dirty or
calcified
Clean shower head, jet regula-
tor or sieves
Fine filter dirty or calci-
fied
Let clean fine filter by a special-
ist
Selected temperature is not
reached , “MAX“ lights
Water flow rate too high
Reduce water flow rate at the
tap
Selected temp. is not reached ,
“MAX“ does not light
Cold water has been
added via the tap
Tap hot water only; set tempera-
ture for use
Symbol “sun“ lights up
Inlet temperature
exceeding nominal tem-
perature
Reduce inlet temperature
Appliance heats, the display
does not light
No radio contact
Press key
Flat batteries
Replace batteries
Remote control display: value is
incorrect
Standby mode of the
remote control
Press a key on the remote
control
Symbol “battery“ lights
Flat batteries
Insert two new type AAA bat-
teries
Display: “
no
” and appliance
does not response to the remote
control
Transmission range
exceeded
Place the remote control closer
to the appliance, press key
Disturbance through
other radio emitters
Repeat login with different
radio channel
Display: “
--
“ and radio symbol
flashes
Registration in process
Hold the remote control in front
of the water heater
5. Trouble-shooting and service
This instantaneous water heater was manufactured conscientiously and checked sever-
al times before delivery. Should malfunctions nevertheless occur, it is usually only due
to a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table.
In doing so, you will avoid unnecessary expense of customer service assistance.
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901-40
Fax:
+49 4131 8901-41
Email: [email protected]
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
the custo mer service.
www.clage
-
com.ru
