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Copyright and Trademark Notice

Use of the product documented in this guide is subject to your prior acceptance of the End User License Agreement. A printable 
copy of the End User License Agreement is included on your product media and in the documentation download page of the 
administration tool.

Information in this document is subject to change without notice. Companies, names, and data used in examples herein are 
fictitious unless otherwise noted. No part of this document may be reproduced or transmitted in any form or by any means, 
electronic or mechanical, for any purpose, without the express written permission of Citrix Systems, Inc.

© 2006-2009 Citrix Systems, Inc. All rights reserved.

Xen®, Citrix®, Citrix Subscription Advantage™, EasyCall™, XenServer™, XenCenter™ and logos are either registered 
trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries.

RSA Encryption © 1996-1997 RSA Security Inc., All Rights Reserved.

This product includes software developed by The Apache Software Foundation (http://www.apache.org/)

Licensing: Portions of this documentation that relate to Globetrotter, Macrovision, and FLEXlm are copyright © 2005 
Macrovision Corporation. All rights reserved.

This product includes open source PostgresSQL, released under the BSD license.

Trademark Acknowledgements

Adobe, Acrobat, and PostScript are trademarks or registered trademarks of Adobe Systems Incorporated in the U.S. and/or 
other countries.

Asterisk is a registered trademark of Digium, Inc.

FreePBX is a registered trademark of Atengo, LLC.

Java, Sun, and SunOS are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. 
Solaris is a registered trademark of Sun Microsystems, Inc. Sun Microsystems, Inc has not tested or approved this product. 

Portions of this software are based in part on the work of the Independent JPEG Group.

Microsoft, Windows, Windows Media, Windows Server, Windows NT, Win32, Outlook, ActiveX, Active Directory, and 
DirectShow are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. 

trixbox (www.trixbox.com) is a registered trademark of Fonality, Inc.

UNIX is a registered trademark of The Open Group.

All other trademarks and registered trademarks are the property of their respective owners.

Document Code: August 21, 2009 (KP)

Содержание EasyCall Gateway 3.0

Страница 1: ...Citrix EasyCall Gateway 3 0 Citrix EasyCall Gateway Telephony System Integrator s Guide for Cisco Unified Communications Manager...

Страница 2: ...of this documentation that relate to Globetrotter Macrovision and FLEXlm are copyright 2005 Macrovision Corporation All rights reserved This product includes open source PostgresSQL released under the...

Страница 3: ...ing the Directory Number 16 Verifying the Integration 18 Chapter 4 Integrating with Cisco Unified Communications Manager 5 1 Configuring the SIP Trunk Security Profile 19 Configuring the SIP Trunk 20...

Страница 4: ...iv Telephony System Integrator s Guide Chapter 6 Integrating with Cisco Unified Communications Manager Express 3 2 4 0 Configuring the SIP Trunk 39 Verifying the Integration 40...

Страница 5: ...guide can be done in tandem with EasyCall Gateway installation and configuration which includes defining the properties of the telephony system trunk and defining any changes the EasyCall Gateway mak...

Страница 6: ...on page 11 Integrating with Cisco Unified Communications Manager 5 1 on page 19 Integrating with Cisco Unified Communications Manager 6 0 7 x on page 27 Integrating with Cisco Unified Communications M...

Страница 7: ...previously referred to as CallManager administration software screens The following topics describe the integration Configuring the SIP Trunk on page 3 Configuring Call Forwarding on page 6 Verifying...

Страница 8: ...4 EasyCall Gateway Telephony System Integrator s Guide Trunk Configuration page version 4 1 3...

Страница 9: ...figuration Calling Search Space AAR Calling Search Space If either of these values is not required select None Setting Description Destination Address The IP address of the EasyCall Gateway Destinatio...

Страница 10: ...user s Directory Number Configuration to forward users No Answer calls to a number that matches the configured route pattern as described in Configuring the Directory Number on page 8 Configuring the...

Страница 11: ...Chapter 2 Integrating with Cisco Unified Communications Manager 4 1 3 7 Route Pattern Configuration page continued version 4 1 3...

Страница 12: ...tem Integrator s Guide Configuring the Directory Number The following screens show a sample Directory Number Configuration Directory Number Configuration page version 4 1 3 Directory Number Configurat...

Страница 13: ...Number Configuration page continued version 4 1 3 Setting Description Directory Number The user s extension Forward No Answer Internal Forward No Answer External A number that matches the route patter...

Страница 14: ...one or more user PCs and place different types of calls domestic international Use the EasyCall client interface to configure one or more locations and to add those locations to Call Forwarding Have...

Страница 15: ...previously referred to as CallManager administration software screens The following topics describe the integration Configuring the SIP Trunk on page 11 Configuring Call Forwarding on page 14 Verifyin...

Страница 16: ...12 EasyCall Gateway Telephony System Integrator s Guide Trunk Configuration page version 4 2 3...

Страница 17: ...nfiguration Calling Search Space AAR Calling Search Space If either of these values is not required select None Setting Description Destination Address The IP address of the EasyCall Gateway Destinati...

Страница 18: ...user s Directory Number Configuration to forward users No Answer calls to a number that matches the configured route pattern as described in Configuring the Directory Number on page 16 Configuring th...

Страница 19: ...Chapter 3 Integrating with Cisco Unified Communications Manager 4 2 3 15 Route Pattern Configuration page continued version 4 2 3...

Страница 20: ...tem Integrator s Guide Configuring the Directory Number The following screens show a sample Directory Number Configuration Directory Number Configuration page version 4 2 3 Directory Number Configurat...

Страница 21: ...Number Configuration page continued version 4 2 3 Setting Description Directory Number The user s extension Forward No Answer Internal Forward No Answer External A number that matches the route patter...

Страница 22: ...one or more user PCs and place different types of calls domestic international Use the EasyCall client interface to configure one or more locations and to add those locations to Call Forwarding Have...

Страница 23: ...guring the SIP Profile on page 22 Configuring Call Forwarding on page 24 Verifying the Integration on page 26 Configuring the SIP Trunk Security Profile The following table describes the SIP trunk sec...

Страница 24: ...creens show a sample Trunk Configuration The default values required for the trunk to be active are included The table following the screens describes the values that are important for EasyCall Gatewa...

Страница 25: ...rch Space If either of these values is not required select None Setting Description Destination Address The EasyCall Gateway address Destination Port The port of the proxy server Defaults to 5060 and...

Страница 26: ...22 EasyCall Gateway Telephony System Integrator s Guide Configuring the SIP Profile The following screens show a sample SIP Profile Configuration SIP Profile Configuration page version 5 1...

Страница 27: ...Chapter 4 Integrating with Cisco Unified Communications Manager 5 1 23 SIP Profile Configuration page continued version 5 1...

Страница 28: ...to a number that matches the configured route pattern as described in Configuring the Directory Number on page 24 Configuring the Route Pattern The following table describes the route pattern configur...

Страница 29: ...Chapter 4 Integrating with Cisco Unified Communications Manager 5 1 25 Directory Number Configuration page version 5 1 Directory Number Configuration page continued version 5 1...

Страница 30: ...configure one or more locations and to add those locations to Call Forwarding Have someone call your office extension verify that the call is forwarded to the location s you specified Setting Descript...

Страница 31: ...0 is similar to version 6 0 You can follow the instructions in this chapter and leave any parameters that are new to 7 0 set to their defaults The following topics describe the integration Configuring...

Страница 32: ...ns describes the values that are important for EasyCall Gateway integration Setting Description Name Must be Non Secure SIP Trunk Profile UDP When Configuring the SIP Trunk on page 28 this name must b...

Страница 33: ...Chapter 5 Integrating with Cisco Unified Communications Manager 6 0 7 x 29 Trunk Configuration page version 6 0 Trunk Configuration page continued version 6 0...

Страница 34: ...t of the proxy server Defaults to 5060 and should not be changed Media Termination Point Required We recommend not enabling MTP Required However please consult your telephony administrator or Cisco re...

Страница 35: ...ter 5 Integrating with Cisco Unified Communications Manager 6 0 7 x 31 Configuring the SIP Profile The following screens show a sample SIP Profile Configuration SIP Profile Configuration page version...

Страница 36: ...32 EasyCall Gateway Telephony System Integrator s Guide SIP Profile Configuration page continued version 6 0...

Страница 37: ...l Gateway as described in Configuring the Route Pattern on page 33 You must also configure each user s Directory Number Configuration to forward users No Answer calls to a number that matches the conf...

Страница 38: ...ing the Directory Number The following screens show a sample Directory Number Configuration Setting Description Route Pattern The phone number that is to be routed to the EasyCall Gateway Gateway or R...

Страница 39: ...Chapter 5 Integrating with Cisco Unified Communications Manager 6 0 7 x 35 Directory Number Configuration page version 6 0...

Страница 40: ...36 EasyCall Gateway Telephony System Integrator s Guide Directory Number Configuration page continued version 6 0 Directory Number Configuration page continued version 6 0...

Страница 41: ...verify that the call is forwarded to the location s you specified Setting Description Directory Number The user s extension Forward No Answer Internal Forward No Answer External A number that matches...

Страница 42: ...38 EasyCall Gateway Telephony System Integrator s Guide...

Страница 43: ...runk on page 39 Verifying the Integration on page 40 Configuring the SIP Trunk To configure the Cisco Unified Communications Manager Express for integration with the EasyCall Gateway through a SIP tru...

Страница 44: ...service with the following commands ccme config voice service voip ccme conf voi serv allow connections sip to sip ccme conf voi serv exit ccme config exit ccme Verifying the Integration Install EasyC...

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