GB-9
CITIZEN WARRANTY
Consumer Electronics Products and Home Appliances
Thank you for choosing CITIZEN!
RGC Redmond Group gives the following express warranty to the original consumer purchaser or gift
recipient for this CITIZEN product, when shipped in its original container and sold or distributed in Canada
by RGC Redmond Group or by an Authorized CITIZEN Dealer:
RGC Redmond Group warrants that this product is free, under normal use and maintenance, from any
defects in material and workmanship. If any such defects should be found in this product within the appli-
cable warranty period, RGC Redmond Group shall, at its option, repair or replace the product as specified
herein. Replacement parts furnished in connection with this warranty shall be warranted for a period equal
to the unexpired portion of the original equipment warranty.
This warranty shall not apply to:
a. Any defects caused or repairs required as a result of abusive operation, negligence, accident, improper
installation or inappropriate use as outlined in the owner’s manual.
b. Any CITIZEN product tampered with, modified, adjusted or repaired by any party other than RGC Redmond
Group or CITIZEN’s Authorized Service Centres.
c. Damage caused or repairs required as a result of the use with items not specified or approved by RGC
Redmond Group, including but not limited to head cleaning tapes and chemical cleaning agents.
d. Any replacement of accessories, glassware, consumable or peripheral items required through normal use
of the product including but not limited to earphones, remote controls, AC adapters, batteries, temperature
probe, stylus, trays, filters, cables, paper, cabinet, cabinet parts, knobs, buttons, baskets, stands, shelves,
cookware and cooking utensils.
e. Any cosmetic damage to the surface or exterior that has been defaced or caused by normal wear and tear.
f. Any damage caused by external or environmental conditions, including but not limited to transmission
line/power line voltage or liquid spillage.
g. Any product received without appropriate model, serial number and CSA /cUL /cULus /cETL /cETLus
markings.
h. Any products used for rental or commercial purposes.
i. Any installation, setup and/or programming charges.
Should this CITIZEN product fail to operate during the warranty period, warranty service may be obtained
upon delivery of the CITIZEN product together with proof of purchase and a copy of this LIMITED WAR-
RANTY statement to an Authorized CITIZEN Service Centre. In-home warranty service may be provided at
RGC Redmond Group’s discretion on any CITIZEN television with the screen size of 27” or larger. This
warranty constitutes the entire express warranty granted by RGC Redmond Group and no other dealer,
service centre or their agent or employee is authorized to extend, enlarge or transfer this warranty on behalf
of RGC Redmond Group. To the extent the law permits, RGC Redmond Group disclaims any and all liability
for direct or indirect damages or losses or for any incidental, special or consequential damages or loss of
profits resulting from a defect in material or workmanship relating to the product, including damages for the
loss of time or use of this CITIZEN product or the loss of information. The purchaser will be responsible for
any removal, reinstallation, transportation and insurance costs incurred. Correction of defects, in the manner
and period of time described herein, constitute complete fulfillment of all obligations and responsibilities of
RGC Redmond Group to the purchaser with respect to the product and shall constitute full satisfaction of all
claims, whether based on contract, negligence, strict liability or otherwise.
CARRY-IN PARTS & LABOUR WARRANTY PERIODS:
· Audio Products: 1 Year (Remote Control, if applicable – 90 Days)
· DVD Products: 1 Year (Remote Control – 90 Days)
· LCD & Plasma Display TV: 1 Year (Remote Control – 90 Days)
· Television Products: 1 Year (Remote Control – 90 Days)
· VCR Products: 1 Year (Remote Control – 90 Days, Video Heads – 6 Months)
· Home Appliances: 1 Year
o Microwave Magnetron parts only additional 6 Years
o Refrigerator / Freezer Compressor parts only, additional 4 years
· Heating / Cooling & Humidification Products: 1 Year (Remote Control – 90 Days)
o Compressor parts only (if applicable), additional 4 years
To obtain the name and address of the nearest Authorized CITIZEN Service Centre or Dealer, please
contact:
RGC Redmond Group, 6185 McLaughlin Road, Mississauga, ON L5R 3W7.
For more information on this Warranty or Service Locations, please call (905)366-5100 or toll free 1-800-
663-5954, Monday to Friday 9:00am – 5:00pm Eastern Standard Time.
04/2006