Webex Wireless Phone 860 and 860S quick reference guide
March 2022
Copyright © 2022 Cisco Systems, Inc. All rights reserved.
Add a call to create a conference
1.
From the active call screen, tap
More
.
2.
Tap
Add call
.
3.
Enter a number to call.
4.
Tap
Add
.
5.
After the person answers, tap
More
.
6.
Tap
Merge
.
7.
Tap the held call that you want to join into the
conference.
8.
Tap
Merge
.
9.
Repeat steps 1-8 for each additional
participant.
Access other apps during an active call
1.
To leave the active call screen, tap
Home
.
Back
, or
Recent apps
.
2.
Use the desired app.
3.
To return to the active call screen, swipe
down on the status bar and tap the active call
notification.
View your recent or missed calls
1.
Access the
Cisco Phone
app.
2.
Tap
Calls
.
3.
Tap
Recents
or
Missed
.
Add a new local contact
1.
Access the
Cisco Phone
app.
2.
Tap
Contacts
.
3.
Tap
Add
.
4.
Enter the contact information.
5.
Tap
Save
.
Access voicemail
1.
Choose one of the following:
x
Swipe down on the status bar and tap the
Voicemail waiting
notification.
x
If configured, tap
1
on the
Cisco Phone
app
Keypad
to dial the voicemail
retrieval number.
2.
Follow the prompts to retrieve the voicemail.
OR: If visual voicemail is configured—From the
Cisco Phone
app, tap
Voicemail
.
Forward calls from your phone
1.
Access the
Cisco Phone
app.
2.
Based on your phone's software version, tap
the
Overflow
or
Drawer
menu.
3.
Select
Features > Call forward
.
4.
Swipe the
Enable call forward
slider to the
right .
5.
Enter the number to receive your calls, or
select an entry from your
Contacts
list.
6.
Tap
Save
.
Turn off call forward from your phone
1.
Access the
Cisco Phone
app.
2.
Based on your phone's software version,
tap the
Overflow
or
Drawer
menu.
3.
Select
Features > Call forward
.
4.
Swipe the
Enable call forward
slider to the
left .
5.
Tap
Save
.
(If configured) Send a push to talk (PTT)
broadcast
1.
If your phone is password protected, unlock
the phone.
2.
If you are not on the desired channel,
access the
PTT
app and tap the desired
channel from the
Channels
tab or click
a leg of a conversation from the
Activity
tab.
3.
Press and hold the programmed
PTT
button.
4.
After you hear a beep, hold the phone
microphone approximately two inches (five
centimeters) from your mouth and speak.
5.
Release the
PTT
button.
(If configured) Activate the panic alarm
Pr
ess the programmed red
Emergency
button
on the top right of the phone, as directed
.
