Webex Wireless Phone 860 and 860S quick reference guide
March 2022
Copyright © 2022 Cisco Systems, Inc. All rights reserved.
Your phone
1.
Headset jack, barcode scanner (860S
only), and programmable button (by default
Emergency)
2.
Front camera and receive speaker
3.
Programmable button (by default PTT) and
power button
4.
USB charging port, microphone, and charger
contacts
5.
Programmable buttons (by default: Scanner for
860S, Volume up, and Volume down)
6.
Rear camera, rear microphone, flash lens/
torch, and programmable button (by default
Fingerprint)
7.
Rear speaker, battery latch, and rechargeable
battery pack.
8.
Barcode scanner (860S only)
Turn on your phone
Press and hold the
Power
button until the phone
vibrates and the first screen displays.
Unlock your phone
1.
If the phone screen is in sleep mode, briefly
press the
Power
button
.
2.
Swipe up on the
Lock
screen.
3.
Enter your PIN or password and tap
Enter
.
OR: For 860 and 860S only—If configured, press
the programmed
Fingerprint
button.
Lock your phone
Briefly press the
Power
button.
Turn off your phone
1.
Press and hold the
Power
button
.
2.
Tap
Power off
.
Make a call from the keypad
1.
Access the
Cisco Phone
app.
2.
(Optional) If your phone has multiple lines,
access the desired line.
3.
Tap
Keypad
.
4.
Enter a phone number.
5.
Tap
Answer/Call
.
Answer a call
Swipe
Answer/Call
to the right.
Mute your microphone
1.
From the active call screen, tap
Mute
.
2.
To unmute your microphone, tap
Mute
again.
Change your audio option
1.
From the active call screen, tap
Audio
options
.
2.
Select the desired available audio option:
Headphones
,
Speaker
,
Bluetooth
,
or
Phone
.
Hold a call
1.
From the active call screen, tap
Hold
.
2.
To return to the held call, tap
Hold
.
Transfer a call to another person
1.
From the active call screen, tap
More
.
2.
Tap
Transfer to number
.
3.
Enter the number to call or select an entry
from your recent
Calls
.
4.
Tap
Transfer
.
