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Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide

1

Welcome

Thank you for choosing the Cisco Unified Communications Model 560. The
UC 560, part of the Cisco Smart Business Communications System
(SBCS), is a unified communications solution for small businesses that
provides voice, data, video, and security capabilities for up to 104
employees.

This guide describes how to install the UC 560 hardware and how to
connect to the UC 560 and launch the Telephony Setup Wizard provided
with Cisco Configuration Assistant (CCA).

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Содержание UC560-FXO-K9

Страница 1: ...el UC 560 Package Contents Cisco Unified Communications 500 Series Model UC 560 4 rubber mounting feet for desktop installation Ethernet cable yellow RJ 45 to RJ 45 Console cable light blue RJ 45 to DB9 Power cord Rack mount kit Compact flash memory guard Quick Start Guide Product CD ROM ...

Страница 2: ......

Страница 3: ... the Cisco Smart Business Communications System SBCS is a unified communications solution for small businesses that provides voice data video and security capabilities for up to 104 employees This guide describes how to install the UC 560 hardware and how to connect to the UC 560 and launch the Telephony Setup Wizard provided with Cisco Configuration Assistant CCA ...

Страница 4: ...one RJ 11 cable for analog Line FXO and Phone FXS connections RJ 45 non Ethernet cable for ISDN BRI connections RJ 48 cable for ISDN PRI T1 E1 connections only needed if a T1 E1 voice interface card is installed You can purchase the RJ 45 and RJ 48 cables from your telephony service provider or reseller The RJ 11 cable can be purchased from any electronics store Optional Cable for connecting an ex...

Страница 5: ...t you can download the CCA software necessary to configure your UC 560 NOTE We highly recommend that you download Cisco Configuration Assistant CCA before you install and configure your UC 560 See Installing Cisco Configuration Assistant page 15 UC 560 Default Information Attribute Default Setting IP address 192 168 10 1 Username cisco Password cisco Voice VLAN 100 10 1 1 x Data VLAN 1 192 168 10 ...

Страница 6: ... be used for connecting to the CLI through a modem Licenses to support 16 users by default You can increase the number of users on the system by purchasing and applying additional licenses You can connect any Cisco ESW 500 Series switch to the UC 560 to connect phones and data devices A number of models are available including PoE and non PoE versions For information about the switches see http ww...

Страница 7: ...e 4 Line FXO ports and 2 VIC expansion slots UC560 BRI K9 Base model with 16 user license 2 Line BRI ports and 2 VIC expansion slots UC560 T1E1 K9 Base model with 16 user license 4 Line FXO ports 1 T1 E1 controller and 1 VIC expansion slot This illustration shows the front panel of the FXO model Cisco UC 560 with Line FXO Ports 195682 VIC slots 2 Music on Hold Line FXO ports Phone FXS ports Consol...

Страница 8: ...r data devices We recommend that you connect the UC 560 to a Cisco ESW 500 Series switch Line FXO ports Connects your phone system to the PSTN Only applies to models UC560 FXO K9 and UC560 T1E1 K9 If the power fails you can still make and receive emergency calls if you have a telephone line connected to the Line FXO port 0 and an analog phone connected to the Phone FXS port 3 even if the unit is n...

Страница 9: ...the system has successfully booted and is ready to use The LED flashes green while the system is booting and then turns solid green when booting is complete VM Indicates that voice mail is active The LED is solid green when voice mail is active WAN PC EXP and EXPANSION Ports Each port has a right and left LED The left flashes green when there is activity on the port The right LED is solid green wh...

Страница 10: ...tall the four rubber feet included on the bottom of the unit place it on a flat surface CAUTION The UC 560 is not to be wall mounting because of the weight of the device Rack Mounting You can mount the UC 560 in any standard size 19 inch about 48 mm wide rack It requires 2 rack units RU of space which is 3 50 inches 9 mm high Placement Tips Ambient Temperature To prevent the device from overheatin...

Страница 11: ...ed screws and secure the bracket tightly Do not overtorque the screws The recommended torque is 6 to 8 in lb 0 7 to 0 9 N m STEP 2 Follow the same steps to attach the other bracket to the opposite side STEP 3 After the brackets are attached to the unit use suitable screws to securely attach the brackets to any standard 19 inch rack 195677 Left bracket for 19 inch rack Right bracket for 19 inch rac...

Страница 12: ...UC 560 is not NEBS compliant To connect the chassis to a reliable earth ground STEP 1 Strip one end of the ground wire to the length required for the ground lug or terminal For the ground lug strip approximately 0 75 in 20 mm For the user provided ring terminal as required STEP 2 Crimp the ground wire to the ground lug or ring terminal using a crimp tool of the appropriate size STEP 3 Attach the g...

Страница 13: ... See Front Panel page 5 STEP 2 Slip the right tab on the CF Guard into the slot on the right side of the compact flash opening STEP 3 Place the cover against the surface of the memory slot aligning the attachment screw on the left side of the CF Guard with the screw hole in the panel STEP 4 Tighten the attachment screw on the left side of the CF guard by using the supplied T5 Torx wrench CAUTION D...

Страница 14: ...vice to the WAN port on the front panel of the UC 560 Cisco strongly recommends using Category 5 or better cable PSTN analog trunks Connect an RJ 11 cable to one of the Line FXO ports on the front panel of the UC 560 Connect the other end of the cable to a PSTN line or a station interface on a PBX Fax machine or analog phone Connect an RJ 11 cable to one of the Phone FXS ports on the front panel o...

Страница 15: ... Power on the UC 560 by inserting the power cord plug into a power outlet There is no external Power On Off switch on the unit STEP 4 Power on the connected devices 275432 Cisco Configuration Assistant IP IP PC Analog phone Fax 192 168 10 x 192 168 10 x ESW 500 Series Switch 195676 ...

Страница 16: ...rowser and enter http 192 168 10 1 When the authentication window appears this means that your system is active Make sure that each connected IP phone displays an internal extension number or a line number on at least one of the phone line buttons Verify the phone connectivity by making a call from one phone to another NOTE If you need help resolving a problem go to the Cisco Small Business Suppor...

Страница 17: ...our PC STEP 1 Go to this web address to download CCA http www cisco com go configassist To access the software you must be a registered user on Cisco com STEP 2 Click the Download Software link in the Support box STEP 3 Enter your Cisco com Username and Password and click Log In STEP 4 Click Cisco Configuration Assistant Then select the largest numbered file under Latest Releases for example Cisco...

Страница 18: ...an Ethernet cable to one of the PC EXP port the front panel of the UC 560 Connect the other end of the cable to the Ethernet port on your PC Verify that the PC is set to use the Dynamic Host Configuration Protocol DHCP to obtain its networking parameters such as IP Address Subnet Mask Default Gateway DNS Server and so forth STEP 2 From CCA open the Connect window and click Add a New Site This is t...

Страница 19: ...he default password is cisco STEP 9 When CCA discovers both the UC 560 and ESW switch if installed click OK Using the Telephony Setup Wizard When CCA connects to the UC 560 the Telephony Setup Wizard automatically launches You can also run the Wizard by choosing Home Telephony Setup Wizard The wizard guides you through the steps needed to configure a basic telephony solution for a Cisco Smart Busi...

Страница 20: ...ity by going to http www cisco com Test calls to and from the PSTN Test calls to voice mail and Auto Attendant AA if configured Verify that the IP phones show the correct date and time NOTE The Wizard requires that you change the default administrator login and password Use the new username and password to access and administer the UC 560 Congratulations The basic installation of the UC 560 is com...

Страница 21: ...CS solution For more information refer to the CCA online help or see the Cisco Configuration Assistant Smart Business Communications System Administrator Guide at http www cisco com en US products ps7287 tsd_products_support_series_home html See the Release Notes for Cisco Configuration Assistant for important information about CCA and any limitations restrictions and caveats that apply Accessing ...

Страница 22: ...the model number in the Software Search box Cisco IP Phones Cisco IP Phone SPA 500 Series http www cisco com en US products ps9730 index html Cisco IP Phone SPA 525G Deployment Guide http www cisco com en US docs voice_ip_comm sbcs deployment_guides spa525g_phone sbcs_spa525g_wireless_deployment_guide pdf Cisco IP Phone Quick User Guides http cisco com go sbcs docs Cisco Unified IP Phones 7900 Ser...

Страница 23: ...Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide 21 ...

Страница 24: ...22 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide ...

Страница 25: ...s or trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0705R 2009 Cisco Systems Inc All rights reserved Printed in the USA on recycled pap...

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