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Quick Reference Guide

TRC6 Remote

Service Desk 204-940-8500 Option 4 

  or toll-free 1-866-999-9698 Option 4

www.mbtelehealth.ca

Page 1 of 3

Rev 10May2017

1

Getting Started

Getting Connected - option A, B, or C

C)  Out of Province Call

A)  Attendee (Patient/Participant)

• Locate the 5 digit number (beside the VCU# - example shown below).

• Enter the 5 digit number using the keypad on the remote and press the       

 green 

Call

 button on the remote to place the call.  

• Call will dial into your site automatically if you are seeing a provider, 

attending a meeting/educational session or participating in a multi-site 

(MCU) call. 

Note:  See top of page 2 for important information on MCU calls. 

• Start typing the dial in # that you have been 

provided using the keypad on the remote.  (use the 

back button on the remote if you make an error).

• Press the green 

Call

 button on the remote to place 

the call.

• Changing the screen layout during MCU calls

• Far end camera control

• Using peripherals/sharing content (patient camera, laptop, otoscope, etc...)

• Moving the Picture-in-Picture (PIP) around the screen

Volume control/

Camera Zoom +/-

Microphone 

mute/unmute

Back

Call

Keypad

OK/Enter

Arrows/ 

Camera 

controls

2

Maximize/minimize 

Selfview

Show/hide 

Selfview

The Home screen should always 

be displayed prior to connecting 

to a site; if not, this may mean 

that a previous call was not 

disconnected.  If you do not see 

the Home screen, press 

End

 

on 

the remote to disconnect prior to 

connecting to your site. 

• Use  the  arrows  to  move  the  cursor             

around the screen and press 

OK

 to 

make a selection.
• Use the 

Back

 key to go one step 

back and to exit a menu.
• Use the 

OK

 or 

Back

 key to display 

the menu options on the screen.  

Operating Tips

End call

B)  Host (Provider/Session Facilitator)

Microphone 

mute/unmute

End Call

Press the red 

End Call 

button

 

on the remote to 

disconnect at the end of every call.

4

3

• Pick up the remote and press the 

Back

 

button to wake up the system.

• Arrow over to the 

Camera

 icon in the top 

right corner and press 

OK

 on the remote.

• Press 

OK

 on the camera icon and use the 

pan/tilt arrows and zoom +/- to move the 

camera ensuring you are visible so the far 

end site will see you.

• Press the 

Back

 button twice to back out of 

the camera menu before placing a call.

Optional Advanced Features

For instructions on the following features, see page 2:

5 digit number

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