B e t a D r a f t - C i s c o C o n f i d e n t i a l
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Cisco Identity Services Engine Appliance Hardware Installation Guide 1.0
OL-22971-01
Chapter 2 Introducing the Cisco ISE-3300 Series Hardware
Input/Output Ports and Connectors
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool helps you retrieve the serial number of your Cisco products.
Before you submit a request for service online or by phone, use the CPI tool
to locate your product serial
number. You can access this tool from the Cisco Support website at:
http://tools.cisco.com/Support/CPI/index.do
There are two prerequisites to being able to access the CPI tool:
•
You must have a valid service contract with Cisco.
•
You must have a valid Cisco.com user ID and password.
If you have a valid service contract, but do not have a user ID or password, you can re-register at:
http://tools.cisco.com/RPF/register/register.do
After you have met the prerequisites, perform the following to access this tool:
Step 1
Click the
Get Tools & Resources
link.
Step 2
Click the
All Tools (A-Z)
tab.
Step 3
Select
Cisco Product Identification Tool
from the alphabetical drop-down list.
This tool offers three search options:
•
Search by product ID or model name.
•
Browse for Cisco model.
•
Copy and paste the output of the
show
command to identify the product.
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before you place a
service call.
Input/Output Ports and Connectors
The ISE-3300 series appliances support the following types of Input/Output connectors:
•
Two Gigabit Ethernet ports (on the rear panel)
•
One serial port (on the rear panel)
•
USB 2.0 ports (2 on the front panel, 2 on the rear panel)
Warning
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Statement 1021
