Using your Cisco IP 69xx handset at Imperial College London
– The Basics
Issued on 30.06.2015 Page 3 of 4
Produced by Karen
Vincent
4.
Press the
Transfer
button
or the
Transfer
softkey
5. Replace the receiver
To make an inquiry call
Whilst you are having a telephone conversation
1. Press the
Transfer
button
. The person you were talking to
will be put on hold.
2.
Dial the required extension number and speak to your colleague
3.
To toggle between the calls press the
Swap
softkey. Your
colleague will go on hold and vice versa each time you press
Swap
.
4.
To return to the caller once your colleague has answered your
inquiry, or if there is no answer, or the extension you require is
busy. If your colleague does not hang up, press the
End Call
softkey and then press the
Resume
softkey.
To put a call on hold
Announce to the caller you are going to them on hold
1. Press
Hold
button
2.
To retrieve the call press the
Resume
softkey
To Pick Up a call for a colleagues
extension
1.
Lift the receiver
2.
Press the
PickUp
softkey
Please note:
Your extensions must be in a Pick Up Group to use this feature - To create a Pick Up Group or to change the member
extensions, please contact your telecoms rep.
To Divert a call
Press the
Divert
softkey to send an active, ringing or
held call to your voicemail or to a predetermined extension (set up by
your system administrator.
Redial [Redial]
Press the
Redial
softkey
to redial the last telephone number you dialed.
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