Purpose
Command or Action
Example:
Router# call-home send
“
show
•
email email msg-format
{
long-text
|
xml
}
—
If the
option is selected, the
command output will be sent to the specified email address in long-text or XML
format with the service request number in the subject. The email address, the
service request number, or both must be specified. The service request number
version;show running-config;
is required if the email address is not specified (default is [email protected] for
long-text format and [email protected] for XML format).
show inventory
”
[email protected] msg-format
xml
•
http
{
destination-email-address email
}
—
If the
http
option is selected, the
command output will be sent to Smart Call Home backend server (URL specified
in the CiscoTAC-1 profile) in XML format.
destination-email-address email
can be specified so that the backend server can forward the message to the email
address. The email address, the service request number, or both must be specified.
•
tac-service-request SR#
—
Specifies the service request number. The service
request number is required if the email address is not specified.
Configuring Diagnostic Signatures
Configuring Diagnostic Signatures
The Diagnostic Signatures feature downloads digitally signed signatures to devices. Diagnostic Signatures
(DS) files are formatted files that collate knowledge of diagnostic events and provide methods to troubleshoot
them without a need to upgrade the Cisco software. The aim of DS is to deliver flexible intelligence that can
detect and collect troubleshooting information that can be used to resolve known problems in customers
networks.
Prerequisites for Diagnostic Signatures
Before you download and configure diagnostic signatures (DSs) on a device, you must ensure that the following
conditions are met:
•
You must assign one or more DSs to the device. See the
Diagnostic Signature Downloading, on page
258
for more information on how to assign DSs to devices.
•
HTTP/Secure HTTP (HTTPS) transport is required for downloading DS files. You must install the
certification authority (CA) certificate to enable the authentication of the destination HTTPS server.
If you configure the trustpool feature, the CA certificate is not required.
Note
Cisco CSR 1000v Series Cloud Services Router Software Configuration Guide
257
Configuring Call Home for the Cisco CSR 1000v
Configuring Diagnostic Signatures