1-59
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
Chapter 1 General Troubleshooting
1.7.4 Java Runtime Environment Incompatible
Redirect the Communicator Cache to a Valid Directory
Step 1
Launch Netscape Communicator.
Step 2
Display the
Edit
menu.
Step 3
Choose
Preferences
.
Step 4
In the Category column on the left-hand side, go to
Advanced
and choose the
Cache
tab.
Step 5
Change your disk cache folder to point to the cache file location.
The cache file location is usually C:\ProgramFiles\Netscape\Users\<yourname>\cache. The
<yourname> segment of the file location is often the same as the user name.
1.7.4 Java Runtime Environment Incompatible
Symptom
The CTC application does not run properly.
Possible Cause
The compatible Java 2 JRE is not installed.
Recommended Action
The JRE contains the Java virtual machine, runtime class libraries, and Java
application launcher that are necessary to run programs written in the Java programming language.
The ONS 15600 SDH CTC is a Java application. A Java application, unlike an applet, cannot rely
completely on a web browser for installation and runtime services. When you run an application
written in the Java programming language, you need the correct JRE installed. The correct JRE for
each CTC software release is included on the Cisco ONS 15600 SDH software CD and on the
Cisco ONS 15600 SDH documentation CD. If you are running multiple CTC software releases on a
network, the JRE installed on the computer must be compatible with the different software releases.
shows JRE compatibility with ONS 15600 SDH software releases.
Table 1-8
Cisco Transport Controller Does Not Launch
Possible Problem
Solution
The Communicator
browser cache points to
an invalid directory.
Redirect the Communicator cache to a valid directory. See the
Communicator Cache to a Valid Directory” procedure on page 1-59
The user is connected to
the standby TSC card.
Connect the login PC to the port on the front of the active TSC card; the
active TSC card has a green ACT/STBY LED illuminated.
Note
For typical TSC card LED behavior, see the
Table 1-9
JRE Compatibility
ONS Software Release
JRE 1.3 Compatible JRE 1.4.2 Compatible
1
1.
JRE 5.0 is the recommended version and is provided on the software CD.
JRE 5.0 Compatible
ONS 15600 SDH R1.4
Yes
No
No
ONS 15600 SDH R8.0
No
No
Yes
Содержание Cisco ONS 15600 SDH
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