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Administrator’s Installation, Upgrade, and Troubleshooting Guide for Cisco MeetingPlace Express Release 1.1
OL-6665-02
Chapter 6 Troubleshooting Cisco MeetingPlace Express
Helpful Information
Exception Codes
The Cisco MeetingPlace Express system generates exception codes whenever there is an internal
problem. There are many exception codes and they are not all documented here. Instead, only those
exception codes that are meaningful and that you can possibly fix are included.
To find these error codes, run the
errorlog
CLI command.
contains the most frequently seen and important exception codes for the
Cisco MeetingPlace Express system.
Note
Some exception codes are listed as a decimal number and others as a hexadecimal number. For
clarification, both code numbers are listed.
Table 6-1
File Locations
Location
Description
/lat/bin
Contains most of the executable files
/var/mp
Contains most of the stderr and stdout
files
/opt/cisco/meetingplace_express/application/logs
Contains most of the logs
/opt/cisco/meetingplace_express/application/versions
Contains a directory for each version
installed
/opt/cisco/meetingplace_express/uninstaller
Contains the uninstall script
/opt/cisco/meetingplace_express/database/db-maintenance
Contains the backup, archive, and restore
database scripts
Table 6-2
Important Exception Codes in Cisco MeetingPlace Express
Code
(Dec)
Code
(Hex)
Severity
Display Text
Comments
131157
0x20055
MAJOR
Time has been set backwards.
Some resource reservations may
be lost.
The system clock has been set
back to at least the previous
month since the last time the
Cisco MeetingPlace Express
application was running. This
can result in loss of some
resource reservation records.
Recommended Action:
Verify the system clock.
Always shut down the
Cisco MeetingPlace Express
application before changing
the clock.