Installing the Cisco Microsoft Windows USB Driver
Procedure
Step 1
Obtain the Cisco USB console driver file from the Cisco.com web site and unzip it.
You can download the driver file from the Cisco.com site for downloading the switch software.
Note
Windows 10 includes a USB to RS232 driver. However for added functionality, download the USB Console
Software from the Software Download Center for Catalyst 3850 Series Switches at cisco.com.
Step 2
If using 32-bit Windows, double-click the setup.exe file in the Windows_32 folder. If using 64-bit Windows,
double-click the setup(x64).exe file in the Windows_64 folder.
Step 3
The Cisco Virtual Com InstallShield Wizard begins. Click
Next
.
Step 4
The Ready to Install the Program window appears. Click
Install
.
If a User Account Control warning appears, click
Allow - I trust this program
to proceed.
Note
Step 5
The InstallShield Wizard Completed window appears. Click
Finish
.
Step 6
Connect the USB cable to the PC and the switch console port. The USB console port LED turns green, and
the Found New Hardware Wizard appears. Follow the instructions to complete the driver installation.
Uninstalling the Cisco Microsoft Windows USB Driver
Uninstalling the Cisco Microsoft Windows USB Driver
Before you begin
Disconnect the switch console terminal before uninstalling the driver.
Procedure
Step 1
Run setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click
Next.
Step 2
The InstallShield Wizard for Cisco Virtual Com appears. Click
Next.
Step 3
When the Program Maintenance window appears, select the Remove radio button. Click
Next.
Step 4
When the Remove the Program window appears, click
Remove.
If a User Account Control warning appears, click
Allow - I trust this program to proceed
.
Note
Step 5
When the InstallShield Wizard Completed window appears, click
Finish.
Cisco Catalyst 9200CX Compact Series Switches Hardware Installation Guide
51
Configuring the Switch
Installing the Cisco Microsoft Windows USB Driver