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4-12

Cisco AS5350 Universal Gateway Chassis Installation Guide

78-10754-03 0A

Chapter 4

Troubleshooting

Getting Help

Step 4

Tighten the four screws to secure the fan tray to the chassis. (See Figure 4-10.)

Figure 4-10 Tightening Fan Tray Screws

Getting Help

For information about technical support, onsite service, and exchange and repair services, refer to the
“Obtaining Technical Assistance” section on page xiv.

35709

Содержание AS5350 - Universal Access Server

Страница 1: ...170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco AS5350 Universal Gateway Chassis Installation Guide Customer Order Number DOC 7810754 Text Part Number 78 10754 03 0A ...

Страница 2: ...levision or radio antenna until the interference stops Move the equipment to one side or the other of the television or radio Move the equipment farther away from the television or radio Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers...

Страница 3: ...ce xiv Cisco com xiv Technical Assistance Center xv Obtaining Additional Publications and Information xvi C H A P T E R 1 Overview 1 1 Chassis Components 1 1 Dial Feature Cards DFCs 1 2 Power Supply 1 3 Chassis Specifications 1 3 C H A P T E R 2 Preparing to Install the Cisco AS5350 Chassis 2 1 Safety Recommendations 2 1 Maintaining Safety with Electricity 2 1 Preventing Electrostatic Discharge Da...

Страница 4: ... a Signal Generator to the BITS Port 3 13 Connecting an Alarm to the Alarm Port 3 14 Supplying Power 3 15 Where to Go Next 3 19 C H A P T E R 4 Troubleshooting 4 1 LEDs 4 1 Monitoring Environment 4 3 Displaying Environment Status 4 4 Troubleshooting Network Interfaces 4 6 Replacing the Fan Tray 4 6 Removing the Fan Tray 4 6 Installing the Fan Tray 4 10 Getting Help 4 12 A P P E N D I X A Replacing...

Страница 5: ...upply B 1 Overview B 1 Safety Recommendations B 1 Required Tools and Equipment B 2 Removing the Chassis Cover B 3 Removing the Old Power Supply B 6 Installing the Power Supply B 10 Replacing the Chassis Cover B 12 A P P E N D I X C Cabling Specifications C 1 Console and Auxiliary Port Cables and Pinouts C 1 Identifying a Rollover Cable C 2 Console Port Cables and Pinouts C 2 Auxiliary Port Cables ...

Страница 6: ...Contents vi Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A ...

Страница 7: ...onic circuitry and wiring practices and have experience as an electronic or electromechanical technician This table describes the contents of each chapter in this document Table 1 Organization Chapter Title Description Chapter 1 Overview Overview of the Cisco AS5350 universal gateway Chapter 2 Preparing to Install the Cisco AS5350 Chassis Describes the tasks you must perform before you begin to in...

Страница 8: ...loss of data Tip This symbol means the following information will help you solve a problem The tips information might not be troubleshooting or even an action but could be useful information similar to a Timesaver Convention Description boldface font Commands and keywords italic font Variables for which you supply values Keywords or arguments that appear within square brackets are optional x y z A...

Страница 9: ...j elektrische schakelingen betrokken risico s en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen Voor een vertaling van de waarschuwingen die in deze publicatie verschijnen dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit apparaat worden geleverd Opmerking BEWAAR DEZE INSTRUCTIES Opmerking Deze documentatie dient gebruikt te worden in com...

Страница 10: ...ebrauch in Verbindung mit dem Installationshandbuch für Ihr Gerät bestimmt das dem Gerät beiliegt Entnehmen Sie bitte alle weiteren Informationen dem Handbuch Installations oder Konfigurationshandbuch o Ä für Ihr spezifisches Gerät Figyelem FONTOS BIZTONSÁGI ELÕÍRÁSOK Ez a figyelmezetõ jel veszélyre utal Sérülésveszélyt rejtõ helyzetben van Mielõtt bármely berendezésen munkát végezte legyen figyel...

Страница 11: ...tação destina se a ser utilizada em conjunto com o manual de instalação incluído com o produto específico Consulte o manual de instalação o manual de configuração ou outra documentação adicional inclusa para obter mais informações Advertencia INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro Existe riesgo para su integridad física Antes de manipular cualquier equipo consi...

Страница 12: ...ns to configure the universal gateway Refer to the Cisco AS5350 Universal Gateway Regulatory Compliance and Safety Information document to see translations of the warnings that appear in this publication Use the Cisco AS5350 Universal Gateway Card Installation Guide to install replace and troubleshoot dial feature cards Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configur...

Страница 13: ...cisco com univercd cc td doc product access acs_serv 5350 index htm Obtaining Documentation Cisco provides several ways to obtain documentation technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation on the World Wide Web at this URL http www cisco com univercd hom...

Страница 14: ... home page click Feedback at the top of the page You can e mail your comments to bug doc cisco com You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Obtaining Technical Assistance Cisco pr...

Страница 15: ...on network is severely degraded affecting significant aspects of business operations No workaround is available Priority level 1 P1 Your production network is down and a critical impact to business operations will occur if service is not restored quickly No workaround is available Cisco TAC Website You can use the Cisco TAC website to resolve P3 and P4 issues yourself saving both cost and time The...

Страница 16: ...US products products_catalog_links_launch html Cisco Press publishes a wide range of networking publications Cisco suggests these titles for new and experienced users Internetworking Terms and Acronyms Dictionary Internetworking Technology Handbook Internetworking Troubleshooting Guide and the Internetworking Design Guide For current Cisco Press titles and other information go to Cisco Press onlin...

Страница 17: ...eir current access offering The Cisco AS5350 provides you with a cost effective platform for deploying the widest range of IP based services This chapter includes the following sections Chassis Components page 1 1 Dial Feature Cards DFCs page 1 2 Power Supply page 1 3 Chassis Specifications page 1 3 Chassis Components The chassis consists of the following components One modular chassis with mother...

Страница 18: ... Cards DFCs The Dial Feature Card DFC is a 5 1 by 13 inch PCI based interface board that allows online insertion and removal OIR of trunk ingress and modem cards without rebooting or powering off the system The chassis includes one backplane slot which accepts a DFC carrier card The DFC carrier card accepts two DFCs which allow OIR The motherboard accepts one DFC in its own dedicated slot 35663 3 ...

Страница 19: ... low Total Harmonic Distortion Power failures are reported through environmental monitoring software Check the power at your site to ensure that you are receiving clean power free of spikes and noise Install a power conditioner if necessary Chassis Specifications Table 1 1 Chassis Specifications Description Specification Dimensions H x W x D 1 73 x 17 5 x 20 5 in 4 39 x 44 45 x 52 07 cm Weight 22 ...

Страница 20: ...iance See the Regulatory Compliance and Safety Information document that shipped with your universal gateway This document is available on the World Wide Web and the documentation CD ROM that comes with your universal gateway See the Related Documentation section on page xii 1 dB decibels 2 VAC volts alternating current Table 1 1 Chassis Specifications continued Description Specification ...

Страница 21: ...Fasten your tie or scarf and roll up your sleeves Wear safety glasses if you are working under any conditions that might be hazardous to your eyes Do not perform any action that creates a potential hazard to people or makes the equipment unsafe Warning Ultimate disposal of this product should be handled according to all national laws and regulations To see translations of the warnings that appear ...

Страница 22: ... in your work area such as moist floors ungrounded power extension cables frayed power cords and missing safety grounds If an electrical accident occurs proceed as follows Use caution do not become a victim yourself Turn OFF power to the system If possible send another person to get medical aid Otherwise assess the condition of the victim and then call for help Determine if the person needs rescue...

Страница 23: ...n cable tie Cable tie holder Grounding lug You might need the following equipment which is not included Straight through RJ 45 to RJ 45 cable for an Ethernet connection Up to two straight through RJ 45 to RJ 45 cables for T1 connections Up to two E1 cables for E1 connections Ethernet hub or PC with a network interface card for Ethernet LAN connections PC running terminal emulation software for loc...

Страница 24: ...y Ports The Cisco AS5350 includes an asynchronous serial console port and an auxiliary port The console and auxiliary ports provide access to the universal gateway either locally with a console terminal or remotely with a modem This section discusses important cabling information to consider before connecting a console terminal an ASCII terminal or PC running terminal emulation software to the con...

Страница 25: ...49 EIA TIA 530 EIA TIA 530A EIA TIA X 21 ITU T V 35 Each interface supports up to 8 Mbps Alarm Port The three pins on the alarm port are connected to the output of a relay This relay is controlled by system software To configure the Alarm port refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide This document is available on CCO and the documentation CD ROM tha...

Страница 26: ...A U S 240 VAC 10A international is used on the phase conductors all current carrying conductors To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device The universal gateway AC power supply includes the following features Full range operation 100 to 240 VAC All units include a 6 foot 1 8 m el...

Страница 27: ... allowed to install or replace this equipment To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning This equipment is intended to be grounded Ensure that the host is connected to earth ground during normal use To see translations of the warnings that appear in the publication refer ...

Страница 28: ...fer to the Regulatory Compliance and Safety Information document that accompanied this device Setting the Chassis on a Desktop The location of the chassis is extremely important for proper operation Equipment placed too close together inadequate ventilation and inaccessible panels can cause malfunctions and shutdowns and can make maintenance difficult The following information will help you plan t...

Страница 29: ...tom of the rack can be drawn upward into the intake ports of the equipment above When mounting a chassis in an open rack ensure that the rack frame does not block the intake or exhaust ports If the chassis is installed on slides check the position of the chassis when it is seated in the rack Baffles can isolate exhaust air from intake air which also helps to draw cooling air through the chassis Th...

Страница 30: ...ts To attach the mounting brackets to the chassis follow this procedure Step 1 Set the chassis on a flat surface See Figure 3 3 Note The chassis may be installed with either the front or rear panel facing forward Step 2 Attach the standard 19 or 23 inch rack brackets to the sides of the chassis Use the screws provided with the mounting brackets See Figure 3 3 Note There are three sets of mounting ...

Страница 31: ...ard Connecting the Chassis Ground You must connect the chassis to a reliable earth ground using the ground lug provided and size AWG 6 13 mm2 wire To attach the chassis ground take the following steps Step 1 Strip one end of the ground wire to expose approximately 0 75 in 20 mm of conductor Step 2 Crimp the ground wire to the ground lug using a crimp tool of the appropriate size Step 3 Attach the ...

Страница 32: ... port pinouts Warning To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports use both RJ 45 connectors Use caution when connecting cables To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and S...

Страница 33: ...iii Connecting to an Ethernet Network Connect an Cisco AS5350 Fast Ethernet port to an Ethernet hub using a straight through RJ 45 to RJ 45 Ethernet cable See Figure 3 7 Figure 3 7 Connecting to an Ethernet Hub 10 100BASE T Shown Connecting to a WAN Warning To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord To see translations of the warnings that appear in the pub...

Страница 34: ...y Compliance and Safety Information document that accompanied this device Warning The telecommunications lines must be disconnected 1 before unplugging the main power connector and or 2 while the housing is open To see translations of the warnings that appear in the publication refer to the Regulatory Compliance and Safety Information document that accompanied this device You can connect the Cisco...

Страница 35: ...oaxial cable adapter and plug it into that port Connect each E1 PRI port to an RJ 45 jack with a straight through RJ 45 to RJ 45 cable See Figure 3 10 and Figure 3 11 Warning The E1 interface card may only be installed in an ACA permitted customer equipment or a Data Terminal Equipment DTE that is exempted from ACA s permit requirements The customer equipment must only be housed in a cabinet that ...

Страница 36: ...pter 3 Installing the Cisco AS5350 Connecting to the Network Figure 3 10 Connecting a 2 Port or 4 Port DFC to an RJ 45 Jack Figure 3 11 Connecting an 8 Port DFC to an RJ 45 Jack 35673 E1 cable RJ 45 jack 56058 T1 E1 8 PRI connector P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 0 E1 cable RJ 45 jack ...

Страница 37: ...re Step 1 Connect the terminal to the console port using an RJ 45 rollover cable and an RJ 45 to DB 25 or RJ 45 to DB 9 adapter The adapters provided are labeled TERMINAL The adapters and the rollover cable are included in the accessory kit that comes with the universal gateway See Figure 3 13 Note For additional information on rollover cable pinouts see Appendix C Cabling Specifications Step 2 Co...

Страница 38: ...ort on the Cisco AS5350 using an RJ 45 rollover cable with an RJ 45 to DB 25 adapter The adapter provided is labeled MODEM The adapter and the rollover cable are included in the accessory kit that comes with the universal gateway See Figure 3 14 Note Make sure that your modem and the auxiliary port on the Cisco AS5350 are configured for the same transmission speed 38400 baud is typical and hardwar...

Страница 39: ...xiliary Port Connecting a Signal Generator to the BITS Port Use a coaxial cable to connect a Timing Signal Generator TSG to the BITS port The BITS port is used for external clocking See Figure 3 15 Figure 3 15 Connecting to the BITS Port 35677 Modem RJ 45 to DB 25 adapter labeled MODEM Auxiliary port RJ 45 RJ 45 to RJ 45 rollover cable 35841 BITS port connector To timing signal generator Coaxial c...

Страница 40: ... to connect the stranded wires to the alarm connector The maximum insulation strip length is 0 31 in 0 78 cm Note Connect the alarm port only to a safety extra low voltage SELV source using 22 AWG or thicker copper wire SELV ratings are maximum 30 Volts AC RMS maximum 60 Volts DC and maximum 50 VA power The alarm port is rated for 2 0 Amp maximum current Step 3 Secure the wires to the alarm connec...

Страница 41: ...r cord that came with your universal gateway The universal gateway DC power supply includes the following features 150 W output Dual input connections for power source redundancy Removable DC connector A label near the power inlets indicates the correct voltage current draw and power dissipation for the unit Double hole grounding lug for reliable grounding to the chassis Follow this procedure to c...

Страница 42: ...nnecting the AC Power Cord Figure 3 18 Connecting the AC Power Cord to the Redundant Power Supply Warning Before performing any of the following procedures ensure that power is removed from the DC circuit To ensure that all power is OFF locate the circuit breaker on the panel board that services the DC circuit switch the circuit breaker to the OFF position and tape the switch handle of the circuit...

Страница 43: ...n to return and negative to negative Note that the ground wire should always be connected first and disconnected last To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Figure 3 19 DC Power Supply Connections Single Power Supply Caution Do not overtorque the terminal block contact screw...

Страница 44: ...ires a Strip off a quarter of an inch 1 4 in 0 625 cm of insulation on the safety ground 48 VDC and 48 VDC input wires b Insert the safety ground green wire into the DC connector ground connector and tighten the locking screws Ensure that no bare wire is exposed c Insert the 48 VDC Return wires into the DC connector positive connectors and tighten the locking screws Ensure that no bare wire is exp...

Страница 45: ...ternal power supply fan should power on Where to Go Next When you power ON the Cisco AS5350 for the first time messages will begin to appear on your console screen Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide for configuration instructions This document is available on the World Wide Web and the documentation CD ROM that comes with your Cisco AS5350 See...

Страница 46: ...3 20 Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A Chapter 3 Installing the Cisco AS5350 Where to Go Next ...

Страница 47: ... observe the LEDs note any fault condition that the product is encountering and then contact your system administrator or a customer service representative see the Obtaining Technical Assistance section on page xiv if necessary Refer to Figure 4 1 for a diagram illustrating the rear panel LEDs and Table 4 1 for a description of the LEDs For information about LEDs and troubleshooting on Cisco AS535...

Страница 48: ...thernet cable is connected properly Off The Fast Ethernet port is not connected Console Auxiliary Activity ACT Flickering The console or auxiliary connection is transmitting and receiving data normally Off The console or auxiliary connection is not transmitting or receiving data Link LNK On The console or auxiliary cable is connected properly Off The console or auxiliary port is not connected Syst...

Страница 49: ...ating temperature continues to be critical after 10 minutes Cisco IOS software shuts down another DFC Note DFC slot numbering starts from the motherboard and works up from left to right Slot 0 is reserved for the motherboard The DFC slots are numbered sequentially from 1 to 3 See Figure 4 2 Figure 4 2 Cisco AS5350 Slot Numbering This process is repeated at 10 minute intervals until the final DFC i...

Страница 50: ...perature at outlet is measured as 27C 80F Temperature State Temperature is in normal state Fans Fans temperature delta is measured as 5C All fans are running well Power Supply Power System is present The display below appears on your console when the system reaches a warning state Router show environment Temperature Temperature Reading Temperature at inlet is measured as 52C 125F Temperature at ou...

Страница 51: ...l PS Thermal status normal PS OverVoltage status normal Environmental monitor experienced the following events Temperature sensor failed Fans monitor dropped Temperature warning Temperature sensor recovered Fans monitor recovered Fans normal Temperature critical The display below appears on your console when the system reaches a shutdown state Router show environment Temperature Temperature Readin...

Страница 52: ...uide available on the Cisco Documentation CD ROM For more information see the section Related Documentation section on page xii Replacing the Fan Tray Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that acc...

Страница 53: ... 4 3 The front panel contains the fan tray Figure 4 3 Cisco AS5350 Front Panel Step 3 Loosen the four screws securing the fan tray to the chassis See Figure 4 4 Figure 4 4 Loosen Fan Tray Screws Step 4 Grasp the edge of the fan tray near the two end screws and carefully pull it towards you See Figure 4 5 The fan tray power connector disconnects from its receptacle See Figure 4 6 35663 3 3 35703 ...

Страница 54: ... Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4 5 Pulling the Edge of the Fan Tray Figure 4 6 Fan Tray Power Connector Disconnecting From Receptacle Step 5 Slide the metal tabs located at the other end of the fan tray out of their slots See Figure 4 7 3 35704 3 35941 ...

Страница 55: ...4 9 Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4 7 Slide Metal Tabs out of Slots 35705 3 3 Tabs ...

Страница 56: ...an Tray To install the fan tray follow this procedure Step 1 Insert the metal tabs located at the end of the fan tray into their slots See Figure 4 8 Use your left hand to hold that end of the fan tray against the chassis to ensure that the metal tabs do not slip out of their slots Figure 4 8 Inserting the Metal Tabs into Slots 35706 3 3 Tabs ...

Страница 57: ...to rotate the other end of the fan tray towards the front panel of the chassis Make sure the fan tray power connector slides into the receptacle See Figure 4 9 Figure 4 9 Sliding the Fan Tray Power Connector into Receptacle Step 3 Carefully slide the fan tray connector into its receptacle until the fan tray touches the front panel See Figure 4 9 35942 3 ...

Страница 58: ...tting Help Step 4 Tighten the four screws to secure the fan tray to the chassis See Figure 4 10 Figure 4 10 Tightening Fan Tray Screws Getting Help For information about technical support onsite service and exchange and repair services refer to the Obtaining Technical Assistance section on page xiv 3 35709 ...

Страница 59: ...hassis cover Required Tools You need the following tools Medium Phillips screwdriver Small or medium flat blade screwdriver Safety Recommendations Note the following safety recommendations Warning Before opening the chassis disconnect the telephone network cables to avoid contact with telephone network voltages To see translations of the warnings that appear in this publication refer to the Regula...

Страница 60: ...ory Compliance and Safety Information document that accompanied this device Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals To see translations of the warnings that appear in this publication re...

Страница 61: ... chassis cover as shown in Figure A 1 Figure A 1 Removing the Chassis Cover Screws Step 5 Gently pry the cover off with a flat blade screwdriver Lift the chassis cover upward as shown in Figure A 2 and pull it away from the tabs on the rear of the chassis Figure A 2 Removing the Chassis Cover 35660 3 35661 3 Chassis bottom Front panel Chassis cover ...

Страница 62: ...et or both To replace the boot ROM follow these steps Step 1 Turn the power switch on the universal gateway off and disconnect site power Warning Before opening the chassis disconnect the telephone network cables to avoid contact with telephone network voltages To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document tha...

Страница 63: ...he boot ROM on the system board See Figure A 3 Figure A 3 System Board Layout 36008 Main memory Shared memory Boot memory 2T serial Interface Alarm port BITS port FE0 FE1 CON System board DFC connector Backplane connector Flash memory Socket 0 Flash SIMMS SDRAM DIMMS Socket 1 Socket 2 AUX Boot ROM Socket 0 Socket 1 Socket 2 ...

Страница 64: ... gateway is powered on Step 9 Replace the carrier card See the AS5350 Universal Gateway Card Installation Guide for instructions on installing the carrier card This document is available on the World Wide Web and the documentation CD ROM that comes with your gateway See the Obtaining Documentation section on page xiii Step 10 Replace the gateway chassis cover See the instructions in the Replacing ...

Страница 65: ...MB DIMMs One socket holds a shared memory SDRAM DIMM Shared memory is used to store incoming and outgoing packets This DIMM can be 64 or 128 MB For shared memory the total capacity is 128 MB one 128 MB DIMM Required Tools and Equipment You need the following tools and equipment ESD preventive wrist strap The appropriate SDRAM DIMM s for your universal gateway SDRAM DIMM Replacement To replace the ...

Страница 66: ...ll the DIMM out of the socket See Figure A 5 The latches hold the DIMM tightly so be careful not to break the socket Caution To prevent damage do not press on the center of the DIMM Handle the DIMM carefully Figure A 5 Removing and Replacing the SDRAM DIMM Step 7 Position the new DIMM so that the polarization notch is located at the right end of the DIMM socket 35685 ...

Страница 67: ... 11 Power on the universal gateway If error messages relating to memory are displayed remove the SDRAM DIMM and reinstall it taking care to seat the DIMM firmly in its socket Replacing Flash Memory SIMMs The system board contains three sockets for 5V Flash memory SIMMs see Figure A 3 The first two Flash memory sockets hold SIMMs containing the Cisco IOS software image Cisco recommends that you ins...

Страница 68: ...o replace the 5V Flash memory SIMMs follow this procedure Step 1 Turn the power switch on the universal gateway off and disconnect site power Step 2 Remove all interface cables from the rear panel of the universal gateway Step 3 Attach an ESD preventive wrist strap Step 4 Remove the chassis cover See the previous procedure in the Removing the Chassis Cover section on page A1 Step 5 Place the chass...

Страница 69: ...the position of the components on the SIMM Step 8 Insert the new SIMM by sliding the end with the metal fingers into the appropriate SIMM socket at approximately a 45 degree angle to the system board as shown in Figure A 8 Figure A 8 Inserting the Flash Memory SIMM Step 9 Gently rotate the SIMM until the latch on either side snaps into place Do not use excessive force because the connector might b...

Страница 70: ...it taking care to seat the SIMM firmly in the socket Replacing the Chassis Cover This section describes the procedure for replacing the chassis cover Required Tools and Equipment Medium Phillips screwdriver Five screws Chassis Cover Replacement To replace the chassis cover follow this procedure Step 1 Place the chassis bottom so that the front panel is facing you See Figure A 9 Figure A 9 Replacin...

Страница 71: ...cover so that they are not exposed The chassis cover side tabs on both sides fit inside the chassis side panels so that they are not exposed When the chassis cover is properly assembled no tabs are visible See Figure A 10 Figure A 10 Cisco AS5350 Chassis Step 4 Secure the chassis cover with five screws Step 5 Reinstall the chassis on a rack desktop or table Step 6 Reinstall all interface cables St...

Страница 72: ... 14 Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A Appendix Replacing the Chassis Cover ...

Страница 73: ...y or a redundant AC or DC power supply Note The redundant power supply is supported in Cisco IOS Release 12 2 2 XB5 or later releases Safety Recommendations Note the following safety recommendations Warning Before opening the chassis disconnect the telephone network cables to avoid contact with telephone network voltages To see translations of the warnings that appear in this publication refer to ...

Страница 74: ...Only trained and qualified service personnel should be allowed to install or replace this equipment To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that a UL Listed and Certifie...

Страница 75: ...d complete the Step a through Step d Warning Before performing any of the following procedures ensure that power is removed from the DC circuit To ensure that all power is OFF locate the circuit breaker on the panel board that services the DC circuit switch the circuit breaker to the OFF position and tape the switch handle of the circuit breaker in the OFF position To see translations of the warni...

Страница 76: ... on the DC connector b Remove the 48 VDC return wires from the DC connectors c Remove the 48 VDC wires into the DC negative connectors d Remove the safety ground wire from the DC connector Step 2 Remove all interface cables from the rear panel of the universal gateway Step 3 Place the universal gateway so that the front panel is facing you A A B B 82637 Power switch Source A NEG Source A RTN Sourc...

Страница 77: ...re B 3 Removing the Chassis Cover Screws Step 5 Gently pry the cover off with a flat blade screwdriver Lift the chassis cover upward as shown in Figure B 4 and pull it away from the tabs on the rear of the chassis Figure B 4 Removing the Chassis Cover Step 6 Continue with the Removing the Old Power Supply section on page B 6 35660 3 35661 3 Chassis bottom Front panel Chassis cover ...

Страница 78: ...cation refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Before working on e...

Страница 79: ...B 5 Removing the Mounting Screw on the Single AC Power Supply Figure B 6 Removing the Mounting Screw on the Redundant AC Power Supply Step 3 Turn the universal gateway so that the front panel is facing you Step 4 Lift the air separator out of the chassis See Figure B 7 35664 Mounting screw Power supply 82078 Mounting screw ...

Страница 80: ...rs on the power supply One connects to the backplane and the other to the system board See Figure B 8 Figure B 8 Power Supply Connectors Step 5 Disconnect both power supply connectors Disconnect the backplane connector first followed by the system board connector See Figure B 9 Power supply 35692 3 Chassis bottom Front panel Power supply Backplane connector System board connector 36016 ...

Страница 81: ...nnector Figure B 9 Disconnecting the Power Connectors from the Backplane Step 6 Slide the power supply toward the front panel to disengage the power supply from the chassis hooks See Figure B 10 Remove the power supply from the chassis Figure B 10 Lifting the Power Supply Out of the Chassis Power supply 35693 3 Chassis bottom Front panel Power connector Backplane Power supply 35694 3 Chassis botto...

Страница 82: ...is hooks engage with the slots on the bottom of the power supply The same procedure applies to both the AC and DC power supplies Figure B 11 Inserting the Power Supply in the Chassis Step 2 Connect the two power connectors to the system board and backplane See Figure B 8 Connect the system board connector first followed by the backplane connector See Figure B 12 Note The system board connector is ...

Страница 83: ...ng all cables to the right of the separator as you slip it into the chassis See Figure B 13 Figure B 13 Replacing the Air Separator Step 4 Reinstall the power supply mounting screw Step 5 Replace the chassis cover using the procedures in the Replacing the Chassis Cover section on page B 12 Power supply 35696 3 Chassis bottom Front panel Power connector Backplane Power supply 36007 3 Chassis bottom...

Страница 84: ...chassis as shown in Figure B 14 Figure B 14 Replacing the Chassis Cover Step 3 Lower the front of the top cover to close the chassis and ensure the following The chassis cover tabs fit under the edge of the chassis rear panel so that they are not exposed The chassis tabs fit under the chassis cover so that they are not exposed The chassis cover side tabs on both sides fit inside the chassis side p...

Страница 85: ... AC power cord Or if you are using a DC powered unit refer to Figure B 17 or Figure B 18 and complete the steps appropriate for each power supply Warning The illustration shows the DC power supply terminal block Wire the DC power supply using the appropriate wire terminations at the wiring end as illustrated The proper wiring sequence is ground to ground return to return and negative to negative N...

Страница 86: ...is recommended to use a 6 AWG green ground wire with one end connected to reliable earth The other end of the wire should be crimped onto the double hole lug provided in the installation pack The lug should be secured to the mating holes on the side of the chassis with the two screws included in the accessory pack Note If you are installing a redundant power supply you should attach appropriate si...

Страница 87: ...are wire is exposed d Make sure that the power supply wires are secured to cable strain relief clamps with cable ties Warning After wiring the DC power supply remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position To see translations of the warnings that appear in this publication refer to the Regulatory Compliance ...

Страница 88: ... 16 Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A Appendix Replacing the Chassis Cover ...

Страница 89: ... only for the pins used Pins not listed in the tables in this appendix are not connected Console and Auxiliary Port Cables and Pinouts The universal gateway arrives with a console and auxiliary cable kit which contains the cable and adapters you need to connect a console an ASCII terminal or PC running terminal emulation software or modem to your universal gateway The console and auxiliary cable k...

Страница 90: ... will be white on the other connector a rollover cable reverses pins 1 and 8 2 and 7 3 and 6 and 4 and 5 Figure C 1 Identifying a Rollover Cable Console Port Cables and Pinouts Use the RJ 45 to RJ 45 rollover cable and RJ 45 to DB 9 female DTE adapter labeled TERMINAL to connect the console port to a PC running terminal emulation software Figure C 2 shows how to connect the console port to a PC Ta...

Страница 91: ...ort DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 9 Terminal Adapter Console Device Signal RJ 45 Pin RJ 45 Pin DB 9 Pin Signal RTS 11 1 Pin 1 is connected internally to pin 8 8 8 CTS DTR 2 7 6 DSR TxD 3 6 2 RxD GND 4 5 5 GND GND 5 4 5 GND RxD 6 3 3 TxD DSR 7 2 4 DTR CTS 81 1 7 RTS Table C 2 Console Port Signaling and Cabling Using a DB 25 Adapter Console Port DTE 1 1 You can use the same cabling t...

Страница 92: ... for the asynchronous serial auxiliary port the RJ 45 to RJ 45 rollover cable and the RJ 45 to DB 25 male DCE adapter labeled MODEM Figure C 4 Connecting the Auxiliary Port to a Modem Table C 3 Auxiliary Port Signaling and Cabling Using a DB 25 Adapter AUX Port DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 25 Modem Adapter Modem Signal RJ 45 Pin RJ 45 Pin DB 25 Pin Signal RTS 1 8 4 RTS DTR 2 7 20 ...

Страница 93: ... ports BITS Port Pinouts Alarm Port Pinouts Bantam Jack Port Pinouts Table C 4 10 100BASE T Port Pinouts RJ 45 Pin Description 1 TXD 2 TXD 3 RXD 4 5 6 RXD 7 8 Table C 5 BITS Port Pinouts Pin Description 1 BITS signal 2 Ground Table C 6 Alarm Port Pinouts Pin Description 1 Normally open 2 Pole 3 Normally closed Table C 7 Bantam Jack Port Pinouts Pin Description 1 Tip 2 Ring ...

Страница 94: ... 6 Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A Appendix Bantam Jack Port Pinouts ...

Страница 95: ...d cabling using a DB 25 adapter table C 4 B Bantam Jack pinouts C 5 Bantam Jack port pinouts table C 5 battery warning A 2 BITS port connecting to 3 13 BITS port description 2 5 BITS port pinouts C 5 BITS port pinouts table C 5 blank slot covers caution 3 7 boot memory size A 10 boot ROM replacing A 4 C Cables console port C 2 rollover cable C 2 cabling specifications C 1 Caution alarm port screw ...

Страница 96: ...undant power supply 3 18 B 4 connections single power supply 3 17 B 3 console and auxiliary port pinouts and cables C 1 Console Port adapter C 3 connections 3 11 default settings 2 4 description 2 4 pinouts C 3 specification 1 4 console port cables and pinouts C 2 console port description 2 4 console port signaling and cabling using a DB 25 adapter table C 3 console port signaling and cabling usin...

Страница 97: ...ne B 9 Extracting Boot ROM A 6 Fan Tray Power Connector Disconnecting From Receptacle 4 8 Inserting the Flash Memory SIMM A 11 Inserting the Metal Tabs into Slots 4 10 Inserting the New SDRAM DIMM into the Socket A 9 Inserting the Power Supply in the Chassis B 10 Lifting the Power Supply Out of the Chassis B 9 Loosen Fan tray screws 4 7 Power Ratings Label for AC Power Supply B 13 Power Ratings La...

Страница 98: ... interface options LAN and WAN 1 3 ISDN connection warning 2 4 J jewelry removal warning 2 1 L LAN connections 3 7 LAN interface options 1 3 LEDs alarm description 4 2 BITS port description 4 3 chassis table 4 2 console Auxiliary description 4 2 descriptions 4 1 Fast Ethernet description 4 2 rear panel figure 4 2 serial ports description 4 3 system board status description 4 2 troubleshooting 4 1 ...

Страница 99: ...2 3 preventing electrostatic discharge 2 2 processor specification 1 3 product disposal warning 2 1 B 6 R rack mounting required tools 3 4 rack mounting the chassis 3 2 racks equipment 3 3 rear panel illustration figure 1 2 rear panel LEDs figure 4 2 reconnecting the power cables to the backplane figure B 11 redundant power supply support 1 3 3 15 B 1 regulatory compliance 1 4 related documents xi...

Страница 100: ...t installation figure 3 4 standard rack mount brackets figure 3 4 static electricity caution B 2 static electricity preventing 2 2 support getting technical 4 12 supported standards serial ports 2 5 Symbols Caution viii Note viii Timesaver viii Tips viii system board layout figure A 5 system memory size A 9 T T1 card connections 3 8 Tables 10BASE T Port Pinouts C 5 Alarm Port Pinouts C 5 Auxiliary...

Страница 101: ...sconnect power supplies 3 3 disconnect telephone cables A 1 A 4 A 7 B 1 ground connection first 2 2 3 2 grounded equipment 3 1 incorrect connection 3 1 installation instructions 2 2 B 6 ISDN connection 2 4 lightning activity 3 6 A 1 network voltages B 1 No 26 AWG 3 7 power 4 6 A 2 B 2 B 6 power lines A 2 B 2 B 6 product disposal 2 1 B 6 remove jewelry 2 1 restricted access area 3 2 safety extra lo...

Страница 102: ...Index IN 8 Cisco AS5350 Universal Gateway Chassis Installation Guide 78 10754 03 0A ...

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