Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Table 1.
Features and Benefits
Feature
Benefits
Hardware
Ergonomic Design
Highly usable and intuitive arrangement of lines, features and calls. Transfer, Conference and Hold appear
on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.
Customization
This model can be ordered as Arctic White or Charcoal Gray. Handsets are available internationally as
slimline (5oz, 140g) or standard (6oz, 170g) and can be mixed and matched between users within the
same work environment to enable a feeling of customization and ownership among the users.
Display
VGA presentation for calling, video calling and applications. 5.6-inch (14 cm) graphical TFT color
touchscreen display, 24-bit color depth, 640 x 480 effective pixel resolution, with backlight. Display also
supports localization requiring double-byte Unicode encoding for fonts.
Ethernet
Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000 BASE-T Ethernet
network through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC.
System administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved
security and reliability of voice and data traffic.
Desktop Wi-Fi Ethernet
As an alternative to wired Ethernet, this model supports an on-board Wi-Fi radio and antenna that enables
connectivity to a wi-fi access point thereby saving on the labor costs of pulling Ethernet cables to every
work location. Complete Wi-Fi specifications are included in Table 4.
Bluetooth
Mobility for headset users within 30 feet of their desktop to enable the freedom to go to the printer, a
colleague’s desk or nearby private location while on a call. The IP Phone 9971 supports the Hands-free
and Headset Bluetooth profiles, including support for the Jawbone ICON for Cisco Bluetooth Headset.
USB
2 USB ports accelerate the usability of call handling and applications by enabling accessories such as the
Cisco Unified IP Camera, wired and wireless headsets.
External Audio Ports
General Purpose Audio In and Audio Out ports enable a relaxed speakerphone experience over external
speakers and microphone.
Secure Digital Input Ouput (SDIO)
Enables an additional option for portability and presentation of confidential data, video and sample
applications.
6 lines expanding to 114 with 3 Unified
IP Color Key Expansion Modules
The convenience of many speed dials or programmable features, or the necessity of following the activity
of many lines. Up to 200 calls supported per device.
Buttons
6 feature buttons with state indicating LEDs
6 call session buttons with state indicating LEDs
Applications, Directories, Voicemail
Conference, Transfer, Hold
Volume Up/Down
Back-lit Mute, Speakerphone, Headset
Back, End Call, 5-Way Navigation Pad
Accessories
Unified IP Color Key Expansion Module Available separately, enables advanced use of lines, speed dials and features.
Cisco Unified Video Camera
Available separately, enables 2-way video calling between phones or video conferencing through a media
conference unit.
Cisco Unified Video Advantage
Support
Alternatively to supporting the Cisco Unified Video Camera, the Cisco Unified Video Advantage camera
and application (running on a PC) are also supported.
Headset Support
Integrated design & advanced, updateable firmware for Jawbone ICON for Cisco Bluetooth Headset which
also works with all major mobile phone models. Also supports standard Bluetooth and USB headsets via
the hands-free and headset Bluetooth profiles. Wideband analog headset support also provided via a
dedicated RJ9 headset port on the rear of the phone.
Firmware
New user experience
Advanced organization of lines, speed dials and programmable features separate from call appearances.
Great for those who make few calls per day; better for those who handle dozens of calls per hour.
SIP Signaling
SIP interoperation with the call control and partner applications enables a rich unified communications
solution.
Application Support
XML and Java MIDlet applications provided by Cisco’s application development partners or customers’
own development staff.
