C H A P T E R
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Phone Applications
Phone applications allow you to access various features on your phone.
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Administrator Settings, page 26
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Call History
Call History allows you to view information about the last 150 calls on your phone. Individual calls and call
groups are listed chronologically from the most recent call to the oldest one. If your phone has multiple lines,
calls on all lines are added together. The oldest calls over the 150-call limit are dropped from the history.
In the Call History screen, the line information, such as
“
Line: 5623,
”
is shown in the upper right corner to
indicate the line name or number for which the call history displays.
If set up by your administrator, icons display beside each Call History entry. The icon shows the status -
Unknown, Idle, Busy, or DND - of the person who made the call.
For each call record or call group, an icon to the left of the caller ID shows the call type:
•
Received
•
Placed
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Missed
If you have a single line, you can answer an incoming call while viewing the Call History list.
If the caller ID is unavailable,
“
Unknown
”
displays, and the phone number is listed.
Calls for the same caller ID and phone number are grouped together only when they occur in chronological
order. For each group, the time of the latest call and the number of calls, such as
“
(3),
”
displays:
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
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