Cisco 7940/7960 User Guide
Zayo Managed Services
Cisco 7940/60 User Guide
Page 6 of 12
Call Forward Always
Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and
deactivate the service by using the soft keys, or by dialing a feature code.
Activate: Using the Soft Keys
1.
Press the
MENU
soft key.
2.
Enter the forwarding
NUMBER
with the
KEYPAD
.
3.
Press the
ACCEPT
soft key.
Deactivate: Using the Soft Keys
1.
Press
CFWDALL
soft key.
Activate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*72
3.
Follow the
IVR
instructions.
Deactivate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*73
Call Forward Busy
Enable a user to redirect calls to another destination when the user’s line is busy.
Using the Feature
Activate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*90
3.
Follow the
IVR
instructions.
Deactivate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*91
Call Forward No Answer
Enable a user to redirect calls to another destination when an incoming call is not answered within a specified
number of rings. Normally, a call would be directed to a user’s voicemail.
Using the Feature
Activate: Using the Feature Code
1.
GO OFF HOOK