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Power cycling the 3G MicroCell and/or your 3G mobile handset can usually resolve minor connectivity issues.

 

Like many electronic devices, your 3G MicroCell and your 3G phone handset may occasionally need to be “rebooted” to 
reestablish their connection to each other.
•  Unplug the 3G MicroCell’s power adapter from the wall outlet, wait 10 seconds, and plug it back into the wall outlet.
•  Turn your 3G handset 

fully

 off and then turn it back on. (Follow the manufacturer’s instructions for power cycling each 

  3G device on your Approved User List.)

 

Calls transfer out, but don’t transfer in.

 

Calls seamlessly transfer from the 3G MicroCell to the strongest available AT&T cell tower signal. However, calls initiated 
on the cell tower do not transfer to the 3G MicroCell.

Note: 

With Unlimited MicroCell Calling, calls that originate on the 3G MicroCell and transfer to a nearby AT&T cell tower 

continue on as unlimited.

 

Handsets may take some time to switch to the 3G MicroCell.

 

Your 3G handset may not immediately switch to your 3G MicroCell when you enter its coverage area. Depending on 
the signal strength of the AT&T cell tower, the time for your handset to switch to the 3G MicroCell can vary. It may take 
seconds or up to five minutes from the time you enter the 3G MicroCell coverage area.

 

Connecting to the 3G MicroCell doesn’t always mean unlimited calling.

 

You can purchase AT&T Unlimited MicroCell Calling for an individual line or your whole account. If you do not, you will 
continue to use your existing wireless plan minutes. The same is true for other 3G cell phone owners on your Approved 
User list; they will continue to use their existing wireless plan minutes unless they also purchase Unlimited MicroCell 
Calling.

Things to Know

Frequently Asked Questions (FAQs)

1.  3G MicroCell Setup

1.1 

I completed online activation at the store when I bought my 3G MicroCell. Do I have to do it again?

 

No. If you have previously completed online activation in the store, you can skip Step 1: Online Activation.

1.2 

I’ve completed online registration and connected my 3G MicroCell according to the instructions and waited 90 minutes, 

 

but my 3G status indicator is still flashing and I don’t have 3G service. What should I do?

 

Power cycle your 3G MicroCell (Unplug the power adapter from the wall outlet, wait 10 seconds, then plug it back in.) 

 

Wait 30 minutes for 3G indicator to go solid green.

1.3 

What is the purpose of the GPS status indicator on the 3G MicroCell?

 

Your 3G MicroCell has a built-in Global Positioning System (GPS) feature that helps deliver E911 functionality.

Содержание 3G MicroCell

Страница 1: ...User Manual AT T 3G MicroCell ...

Страница 2: ......

Страница 3: ...Speed Internet with Gateway or Modem and Wi Fi Router 9 Option B High Speed Internet with Modem Attached to Computer 10 Option C Priority Mode Configuration 11 Step 3 3G Status Confirmation 12 Step 4 Final Confirmation 13 What s Next 13 Troubleshooting 14 Hardware Problems 14 Performance Issues 15 Things to Know 16 Frequently Asked Questions FAQs 16 FCC Compliance 19 Radiation Exposure Statements ...

Страница 4: ...not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If ...

Страница 5: ... to dangerous voltages If you open the cover your warranty will be void This product contains no user serviceable parts WARNING This device has anti tampering technology Attempts to open the enclosure by unqualified personnel may render the device inoperable Check Product Safety Upon completion of any service or repairs to this product the service technician must perform safety checks to determine...

Страница 6: ...Adapter Yellow Ethernet Cable AT T 3G MicroCell Getting Started Guide and User Manual If anyth ing is missin g or appea rs to be dama ged conta ct AT T Custo mer Suppo rt at 1 888 334 3 787 and enter PIN 8834 6 for assist ance Let s get started Start Here AT T 3G MicroCellTM Getting Started Guide Congra tulati ons on the purch ase of your new AT T 3G Micro Cell TM The 3G MicroC ell provid es voice...

Страница 7: ...access In the event of a service disruption you won t be able to use E911 service with your wireless device unless you have access to the AT T wireless network It may take several minutes after power resumes for your device to be fully functional If you move your MicroCell to a new address it will be necessary to follow the original installation instructions and register the new address online at ...

Страница 8: ...hen placing a 911 call while connected to your 3G MicroCell the full location address you provide in your online activation will be sent to local emergency responders A built in Global Positioning System GPS feature helps deliver this functionality Step 2 Configuration and Powering Up Place your MicroCell within 3 feet of a window if possible Make sure your MicroCell is at least 1 foot away from y...

Страница 9: ...our current internet equipment Wait 1 minute then turn on power to your Internet equipment in the following order a Gateway or Modem b Wi Fi Router if you have one c 3G MicroCell Do this last connect one end of the AC Power Adapter to the port labeled Power on the 3G MicroCell and connect the other end to an AC outlet Option A High Speed Internet with Gateway or Modem and Wi Fi Router Ethernet Cab...

Страница 10: ...uter on the 3G MicroCell 2 Take the yellow Ethernet cable that came with the 3G MicroCell and connect one end to the yellow port port labeled Ethernet on the 3G MicroCell and the other end to the Ethernet port on your modem 3 First turn off power to your current internet equipment Wait 1 minute then turn on power to your Internet equipment in the following order a Modem b 3G MicroCell Do this last...

Страница 11: ...yellow Ethernet cable that came with your 3G MicroCell and connect one end to the yellow port port labeled Ethernet on the 3G MicroCell and the other end to the Ethernet port on your modem 3 First turn off power to your current internet equipment Wait one minute then turn on power to your Internet equipment in the following order a Modem b 3G MicroCell Connect one end of the AC Power Adapter to th...

Страница 12: ...l be solid green or flashing green during data transfer Wait 90 minutes You have completed your part Relax and give your 3G MicroCell time to complete system configuration and 3G service activation Do not turn off power or disconnect Note The GPS and 3G status indicators will start flashing green within 10 minutes 3G Status Indicator Still Flashing after 90 Minutes Try these steps in this order 1 ...

Страница 13: ...sfully setup and activated your 3G MicroCell Power cycling your 3G handset turn off on may be required if AT T MicroCell or AT T M Cell does not display on your 3G handset screen See FAQ 1 9 on page 17 for more information What s Next You can visit the 3G MicroCell website at att com 3GMicroCell anytime for further troubleshooting and or service management topics including Changing your address Or...

Страница 14: ...ified for your configuration option See Step 2 Configuration and Powering Up on page 8 Computer The Computer status indicator is off Normal for those with Option A configuration no Ethernet connection to the Computer port on the 3G MicroCell For those with Option B or C configurations a computer or router is connected by Ethernet cable to the Computer port check that cables are firmly connected Th...

Страница 15: ... the sequence specified for your configuration option See Step 2 Configuration and Powering Up on page 8 If these measures fail contact AT T Customer Support at 1 800 331 0500 for assistance The 3G status indicator is red and flashing Faults are present on the 3G MicroCell that impact service Contact AT T Customer Support at 1 800 331 0500 for assistance Performance Issues If Then The computer net...

Страница 16: ...can vary It may take seconds or up to five minutes from the time you enter the 3G MicroCell coverage area Connecting to the 3G MicroCell doesn t always mean unlimited calling You can purchase AT T Unlimited MicroCell Calling for an individual line or your whole account If you do not you will continue to use your existing wireless plan minutes The same is true for other 3G cell phone owners on your...

Страница 17: ...ithin 3 feet of the window to help with the GPS signal acquisition If you continue having problems establishing a GPS lock contact AT T Customer Support at 1 800 331 0500 for assistance 1 8 My Computer status indicator on my 3G MicroCell is not lighting up is that OK If you set up your 3G MicroCell according to configuration Option A the Computer status indicator will not light up If you set up yo...

Страница 18: ...t or apartment address If you move your 3G MicroCell you MUST update the 3G MicroCell s address To update your address information visit att com 3GMicroCell and go to Manage your 3G MicroCell Remember the street and or apartment address you provide in your online activation will be sent to local emergency responders so this information must be kept current Note The new location must be in an area ...

Страница 19: ...077 Canada EMI Regulation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la class B est conforme à la norme NMB 003 du Canada This device complies with RSS 132 and RSS 133 of the Industry Canada Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received includi...

Страница 20: ...not apply to any cost incurred for removal or reinstallation or to any product or part thereof which has suffered through normal wear and tear alteration improper installation physical abuse misuse neglect or accident Nor does it cover defects caused by shipment to an AT T service center or repair or service of the product by anyone other than an AT T service center Damage resulting from an act of...

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