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LIMITED WARRANTY
ONE-YEAR LIMITED PRODUCT WARRANTY
Parts and Labor
CINIOS LLC (the ‘Company’) provides a warranty to the original purchaser of the product
against defects in materials and workmanship for a period of exactly one (1) year from the
original date of purchase, subject to the following terms and conditions herein. If CINIOS
determines a product to be defective within the warranty period, the Company will either
repair or replace the unit at its sole option and discretion.
Limited warranty covers only LCD televisions and any included accessories in the original
product package. Covered items must be purchased and physically located within the fifty
(50) United States. For product warranty outside of those locations, please contact your
local distributor or retailer where you purchased the product.
There will be no charge for parts or labor during the warranty period to the original
purchaser. Replacement parts and units may be new, rebuilt, or refurbished at the
Company’s option and sole discretion. Replacement and repaired parts and units are
warranted for the remaining portion of the original warranty period or for ninety (90) days
from warranty service or replacement, whichever is later. All replaced parts and products
become the sole property of the Company.
After the warranty period expires, any and all product repair costs are the sole responsibility
of you, the purchaser.
Obtaining Warranty Service
To obtain warranty service you must first contact the retailer you purchased the product
from such as AMAZON.COM to receive a return authorization.
The retail seller is the best source of warranty support.
For other questions, you may contact CINIOS Customer Support at:
email at:
website contact at:
www.CINIOS.com (click on ‘Customer Support’)
For product warranty support outside the fifty United States, please contact your local
distributor or retailer where you purchased the product to obtain authorized warranty
service.
Do NOT return a unit to the Company or its authorized service center(s) without first
confirming the warranty status and receiving a return authorization number from the retail
seller or CINIOS Technical Support. Units sent improperly will be refused delivery.
Proof of purchase
in the form of a sales receipt, invoice, or copy thereof specifying the
original date of purchase must be presented within the warranty period to obtain covered
warranty service.
Types of Service
After a unit is determined to be eligible for warranty service, it must be sent to a CINIOS
service center using prepaid freight in its original packaging. The company is not
responsible for transportation costs to the service center; however the company will pay for
and provide return shipping to the customer. Use of alternate packaging is not
recommended, however if necessary, the purchaser should ensure product protection equal
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