Trouble Shooting
TROUBLES&POSSIBLE REASONS:
SOLUTON:
OSD Information on TV
Displaying “Waiting for connection…” for a long time
Transmitter is not powered up.
Power on the transmitter.
Transmitter or receiver is not placed correctly.
Place the TX or RX correctly.
The transmitter and receiver are too far away.
Move the receiver closer to the transmitter.
Several solid wall partition on TX and RX.
Reduce the number of solid walls between TX and
RX.
There are so many obstacles between TX and RX. Move the receiver closer to the transmitter.
Other transmitter is working on the same or
adjacent channel.
Turn off other transmitter, or change channel.
No Video Signal received
Transmitter and video source are not connected.
Connect the transmitter to video source by SDI/HDMI
cable.
The video source is turned OFF
Power ON the video source.
Bad contact of cable of transmitter.
Remove and then re-plug the transmitter
Abnormal working of transmitter
Reboot the transmitter
Problem with cable between TX and video source
Change the SDI/HDMI cable
Player NOT support the output resolution format.
Switch the output video resolution to other modes.
The TV/Monitor NOT support HDCP authentication Replaced with HDCP-certified TV/Monitor.
Image
No signal input to Receiver or TV/Monitor
Receiver is turned OFF
Power on receiver.
Receiver and TV are not connected.
Connect receiver and TV/Monitor via SDI/HDMI input.
TV/Monitor NOT switched to SDI/HDMI input.
Switch TV/Monitor to SDI/HDMI input.
Bad contact of the cable of receiver or TV/Monitor.
Remove then re-plug the SDI/HDMI cable.
TV/Monitor turn into standby mode.
Switch the TV/Monitor to normal operation mode.
Abnormal working of receiver.
Reboot the receiver.
No image appear on TV/Monitor
Bad contact of receiver or cable.
Re-plug the cable of the receiver or TV/Monitor.
Abnormal working of receiver.
Reboot the receiver.
Receiver failure.
Please contact your retailer.
Abnormal color on TV screen
Bad contact of cable of receiver or TV/Monitor.
Unplug and then plug the HDMI cable of the receiver
or TV.
Bad contact of cable of transmitter or video
source.
Unplug and then plug the HDMI cable of the TX and
player.
Abnormal working of transmitter or receiver.
Reboot the transmitter and receiver.
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Troubleshooting