We are not only monitoring your home, we are also able to detect water leaks in the basement.
CIK
is
not only faster in response time, we keep innovating to add more features to help your home in the
future, to be safer, more comfortable and smarter for you.
Remember, you are not alone, we are helping you protect your home and family
and make you
feel
safer with our CIK Security Monitoring service.
CIK home security monitoring service is performed by a certified monitoring center which can be
accepted for insurance deduction by most insurance companies. We can provide you with an
insurance certificate.
4. How does this service work?
CIK home security system has two working modes: Home or Away mode.
When you are going to be out of the home, you will need to enable the Away Alarm by either pressing
the Lock button on the control panel or on the remote. When the lock button on the Front panel is
pressed, it will give you 30 seconds, 45 seconds or 60 seconds time to close and lock the door. Or you
can also simply press the lock button outside the door if you have a remote. When the away alarm is
enabled, all your sensors are activated to protect your home from all directions.
If you are at home and before you and your family go to sleep, you should press the Home Stay button
on the control panel which will enable your alarm system. When in home stay mode, it will only protect
invasion from outside like door/windows breaker etc , PIRs are not activated.
When you turn the alarm system on or off, depending on your set-up, you will receive an email notice
and an SMS notice on your cell phone (if you have added the SMS notification option)
When your alarm is enabled, the following scenario will trigger an alarm which will be sent to our 24/7
Monitoring center:
•
Your door or window is opened
•
PIR detected motion in the room during away mode
Water leak
ing
alarm
s
will be triggered as long as a signal is detected whether the alarm is enabled or
not.
When an alarm is triggered, a signal will be sent to the monitoring center within
s
econds. Other than an
email and SMS notice, you will also receive a call from the monitoring center and you will be asked for
the password, which you filled on the order form to confirm that you are the owner/resident. Then you
will be asked: 1) if you are aware of the alarm 2) if
you
need us to send a guard to inspect – it is
$
100
each time or 3) if you require CIK to request police to come which is a minimum of
$
200/charge or
more based on the actual hours spent.
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