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Time setting is wrong

The time set is incorrect

Adjust the time in the menu

Troubleshooting

Before contacting the service centre, review the list of problems in the Troubleshooting 

table below. If a solution is not available from the table, please contact the service centre.

Problem

Description

Possible solution

No LED display on 

the front panel

Power cord is not plugged 

correctly

Plug the power cord correctly

No video on the 

screen

STB in standby mode

Turn ON the STB

A/V output is not connected 

firmly to TV video output 

Check the cable connection

Incorrect video output 

selected from the TV

Check video output 

No Sound

Audio cord is connected 

incorrectly

Check A/V cable connection

Volume level is 0.

Increase volume on TV set

Remote Control Unit 

is not working

Incorrect operation 

Point the remote control 

towards the STB

Poor picture quality

Signal strength is too low

Check the signal strength from 

“INSTALLATION” menu.

Check the LNB cable.

Batteries are dead or 

inserted incorrectly

Replace the batteries or 

insert them correctly

Muting is active

Press the MUTE key

Basic Functions

Basic Functions

Basic Settings

Basic Settings

2. The following LNB Setup menu appears after the welcome screen.

4. After Transponder configuration, you will find the Signal Lock screen.

3. Transponder selection screen appears after the LNB Setup.

5. In order to select the appropriate language, go to "MENU > 

    SETTINGS > LANGUAGE" using the “

 / 

” button and press 

    the “OK” button to move to the next setting.

NOTE:  

If you encounter any problems or have questions setting 

              up the antenna, please contact your local installer or 

              distributor.

Basic Functions

1. The channel bar displays basic information about the channel and its programs.

    The Channel Bar is displayed when zapping or by pressing the “INFO” button

    while viewing a channel.

2. To access more information about the channel or program, press the

    “INFO” button a second time.

3. Press the “EXIT” button to remove the channel bar or exit the channel

    information view.

Channel Bar

Channel List

Basic Functions

6. Highlight the language from the Settings menu using the “

 / 

     button on the RCU and press "OK" to select it.

7. Select the Resolution mode from the Settings menu using the 

     “

 / 

” button and press “OK” to select it.

Basic Functions

1. If you want to go to Program guide, go to "MENU > LIVE TV" and the program 

    list appears on the right side. 

2. If you want to see the synopsis, press the "

" button to move right, 

     highlight the program and press "OK".

3. Select "WATCH / ADD REMINDER" for the channel viewing.

The Set Top Box allows you to manage channel-related events using the 

Timer Event functions. You can set an alert to inform you when your favorite 

shows are being broadcast and turn the STB on or off depending on the 

schedules that have been setup.

To access this feature, go to "MENU > BOOKINGS".

Timer Event

1. The EPG shows program information on each channel by date and time.

2. To activate the EPG, go to “MENU > GUIDE” or Press “EPG” key on the RCU.  

3. Channels on display will have their channel numbers & channels are 

    shown at a time.

4. The Listings Grid shows 1 and a half hours’ worth of TV listings for the 

    channels shown in the Channel List.

5. Upon entering, the synopsis box on the right side will not be shown. 

6. Press the “INFO” key on the RCU to show the synopsis. 

EPG

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