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Troubleshooting

40

We recommend that all service on your CL980 telephone be performed by CIDCO or
an authorized repair agent. The CIDCO Service Center is located at 220 Cochrane Cir-
cle, Morgan Hill, CA.95037.

Feature keys do 
not work.

Check your service. 

Call your local telephone company to 

ensure that you have the appropriate service turned on.

Check that the key hasn’t been reprogrammed as a 
speed dialing key. 

If the key has been accidentally repro-

grammed, and you would like to reset this key and all the 
other Custom Calling keys and 

Voice Mail

 navigation keys 

to the original settings, enter the programming mode and 
restore key to the default setting, as described in 

Set 

Advanced Functions on page 12

.

NO DATA SENT

Check your service. 

Call your local telephone company to 

ensure that you have Caller ID or Call Waiting ID service.

Check the answering machine. 

Ensure that your answer-

ing machine is set to answer after two rings.
Ensure you answer the call after two rings.

Check Call Forwarding. 

Ensure that 

Call Forwarding 

is 

turned off.

Contact your local telephone company’s Service 
Department, if the problem continues for more than 
24 hours. 

Your your local telephone company central 

office may be temporarily experiencing an overload. 

S

YMPTOM

C

ORRECTIVE

 A

CTION

Cidco980.book  Page 40  Thursday, June 3, 1999  6:39 PM

Содержание CL-980

Страница 1: ...________ 1 Sided 2 Sided Cover stock____________ Insert stock_______________ PAPER Color _______ Text stock Asia ______________ or Engineering Approved Equivalent FILM FILES CHECKED BY _______________...

Страница 2: ...Your Phone Personalizi ng Your Phone Diagram Using Your Phone Using the Directory Using Your Custom Trouble shooting Index Indice Index Resolucio n de problemas i ii iii iv 1 2 3 4 5 6 7 8 9 10 11 12...

Страница 3: ...ed Como usar los servicios blank Uso del Directorio Como Usar Su telefono Instalacion su de telefono Conozca su neevo telefono Contenido FCC Spanish cover 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22...

Страница 4: ...L 0 O P E R 4 G H I 5 J K L 6 M N O V O L U M E 1 A B C 2 3 D E F S P E A K E R P H O N E P A G E F I N D CAL LER S SEN DTOVM DIR ECT ORY CAL LBAC K INTE RCO M HOL D MEM ORY 3 W AY DIA L FLA SH 9 18...

Страница 5: ...r installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct t...

Страница 6: ...SING SPEED DIALING 18 ANSWERING CALLS 18 USING FLASH 21 USING MUTE 21 USING THE SPEAKERPHONE 22 ADJUSTING THE VOLUME 22 USING HOLD 23 TIMING CALLS 23 GETTING TEMPORARY TONE SERVICE 23 GOING OUT OF RAN...

Страница 7: ...DIALING 36 VOICE MAIL 37 TROUBLESHOOTING 38 INDEX 41 Copyright 1998 99 by CIDCO Incorporated All rights reserved 1998 CIDCO Incorporated No part of this publication may be reproduced transcribed stor...

Страница 8: ...00 MHz handset with speakerphone 50 Caller ID memory and 50 Directory Records Dedicated Voice Mail keys Large One Time Viewing OTV display Hearing aid compatibility Messages in English or Spanish Call...

Страница 9: ...ail service from your local telephone company and you have messages in your mailbox Line in Use light comes on whenever this phone or any other telephone on the line is being used Intercom light comes...

Страница 10: ...g New Calls on page 34 Custom Calling keys Control your other telephone subscription services Talk key Turns the phone on or off Dialing keys Control manual dialing Quick Dialing keys Dials out previo...

Страница 11: ...ringer for the handset Far left position Both the power to the hand set and the ringer are off Middle position The handset is on but does not ring Far right position The handset and ringer are both o...

Страница 12: ...using to prevent the cord from becoming loose 3 INSTALL THE LINE CORD You can set your CL980 telephone on a tabletop or you can mount the phone on a wall To use on a tabletop or desk 1 Take the long t...

Страница 13: ...onding terminals on the battery pack If you are replacing a dead battery first remove the old battery pack 3 Align the pack s terminals with the terminals in the battery well 4 Replace the battery doo...

Страница 14: ...rea codes you may do so using the Detailed Set up Use the following chart to determine which procedure to use to finish programming your phone Press to choose Easy Setup Press to choose Detailed Setup...

Страница 15: ...or Change Voice Mail Setup YES or NO 4 Turn Voice Mail ON or OFF Enter Voice Mail Access Number Add Voice Mail Passcode Add Pauses 2 Setup or Change Caller ID YES or NO 5 Turn Caller ID On YES or Off...

Страница 16: ...P You are now finished setting up your phone The SETUP COMPLETE message ap pears We hope you enjoy your new phone Initially the screen only shows the function labels for the function keys After receiv...

Страница 17: ...this setting skip to Set Up or Change Caller ID Settings on page 12 DIALING METHOD 21 DIR 10 31 5 55PM AM 408 555 1234 CALL INUSE12 CALLERS SEND TO VM DIRECTORY CALL BACK INTRERCOM PLS HOLD DIAL DROP...

Страница 18: ...The default is two pauses six seconds Enter Your Voice Mail PIN This screen prompts you to use the dialing keypad to enter your Voice Mail PIN Your PIN can be from 4 to 10 digits Please be awarethatan...

Страница 19: ...ose YES You then see other screens that allow you to create or change advanced settings YES NO 21 DIR 10 31 5 55PM AM 408 555 1234 CALL INUSE12 CALLERS SEND TO VM DIRECTORY CALL BACK INTRERCOM PLS HOL...

Страница 20: ...therwise Call Waiting ID might not work as expected Press to choose ON only if Call Waiting Disposition is available in your area you ve subscribed to the service and want to have options for handling...

Страница 21: ...to skip this option and go to Put a 1 before the Area Code on page 15 SETUP AREA CODES 21 DIR 10 31 5 55PM AM 408 555 1234 CALL INUSE12 CALLERS SEND TO VM DIRECTORY CALL BACK INTRERCOM PLS HOLD MEMORY...

Страница 22: ...DIGITS TO DIAL 21 DIR 10 31 5 55PM AM 408 555 1234 CALL INUSE12 CALLERS SEND TO VM DIRECTORY CALL BACK INTRERCOM PLS HOLD MEMORY CONFERENCE DIAL DROP CALLERS DIRECTORY INTERCOM MEMORY DIAL 7 10 21 DIR...

Страница 23: ...first call record Caller ID and Call WaitingDisposition customers additionally see the time and date on the screen when the phone is not in use Non Caller ID customers do not have the date and time f...

Страница 24: ...lay FROM THE BASE KEYPAD 1 Use the keypad on the base to enter a telephone number 2 Check the number on the display If the number is wrong press twice to erase the entire number or use the key to dele...

Страница 25: ...y number in your directory 1 Press DIRECTORY on the handset 2 Use the keys to find the directory record you want 3 Press DIAL to place the call REDIALING REDIAL is a really fast method of calling your...

Страница 26: ...ppears on the screen 4 Press 0 to 9 to store the number of one of ten memory locations The message NUMBER STORED displays ENTER PHONE NUM 21 DIR 10 31 5 55PM AM CALL INUSE12 CALLERS SEND TO VM DIRECTO...

Страница 27: ...he base with the display facing toward you 2 Use the keypad to enter the telephone number you wish to save If the number is wrong press twice to erase the entire number or use the key to delete the la...

Страница 28: ...that telephone number USING CUSTOM CALLING KEYS AND VOICE MAIL NAVI GATION KEYS FOR SPEED DIALING If you have reprogrammed any Custom Calling keys or Voice Mail navigation keys for Speed Dialing you c...

Страница 29: ...lume on the handset and the base Adjusting the Base Ringer Volume Press the keys on the base while the phone is not in use Con tinue pressing the key in order to turn the ringer off Adjusting the Hand...

Страница 30: ...e for the duration of the call The phone returns to Pulse service when you hang up GOING OUT OF RANGE Your CL980 handset is connected to its base through radio technology It is possible for the handse...

Страница 31: ...f the directory or call records Press either key to see other records Incomplete data The Caller ID information is incom plete This message usually indicates temporary inter ference There is no proble...

Страница 32: ...ECTORY CALL BACK INTRERCOM PLS HOLD MEMORY CONFERENCE DIAL DROP CALLERS DIRECTORY INTERCOM MEMORY DIAL NAME UNAVAILABLEM 27 DIR 5 31 PM AM 555 5555 CALL INUSE12 CALLERS SEND TO VM DIRECTORY CALL BACK...

Страница 33: ...able from the caller s area MESSAGE DISPLAY RECHARGE BATTERY 21 DIR 10 31 5 55PM AM 408 555 1234 CALL INUSE12 CALLERS SEND TO VM DIRECTORY CALL BACK INTRERCOM PLS HOLD MEMORY CONFERENCE DIAL DROP CALL...

Страница 34: ...begins to flash You can choose to edit the name and number field For details see Editing a Directory Record on page 28 After you complete editing the name field press DIRECTORY to edit the number fie...

Страница 35: ...e message NUMBER STORED appears EDITING A DIRECTORY RECORD After storing a directory record you can modify the record to correct mistakes or to personalize them 1 Press DIRECTORY 2 Use the keys to fin...

Страница 36: ...ymbols in the name field ADDING SPECIAL CHARACTERS You can add special characters by Pressing or to add a space in the name field Pressing adds a flash in the number field Pressing and holding adds a...

Страница 37: ...iew directory records by using the keys or the number key pad USING REVIEW TO FIND A DIRECTORY RECORD 1 Press DIRECTORY on the handset 2 Use the keys to find the call record you want USING A QUICK LOO...

Страница 38: ...urchase an extra battery and store it in this com partment so that you always have a fully charged battery for the handset To char ge a spare battery 1 Locate the compartment in the cradle of the base...

Страница 39: ...the second number Wait for the second party to answer 4 Press to connect all three parties If the second number is busy or there is no answer press to reconnect to the original call To end either call...

Страница 40: ...d mes sages tells you that your call cannot be completed To Use Call Return 1 Press on the handset or on the base and listen for dial tone 2 Press 3 You hear the call ringing If the number is busy a r...

Страница 41: ...have the information you need to choose whether or not to answer a waiting call With Call Waiting ID you use the key to transfer between calls Call Waiting ID is not available in all your local teleph...

Страница 42: ...list again In some cases you might need to first press CALLERS DIALING FROM CALL RECORDS You can use your call records as a short cut method of dialing 1 Use to find the desired call record 2 Press D...

Страница 43: ...a special ring This service lets you call back more than one number at a time and you can make and receive calls while it works To Use Repeat Dialing 1 Hang up the phone after hearing the busy signal...

Страница 44: ...hone number to your mail box and enters in your password If Voice Mail light is on but there are no messages in your mailbox you can manually turn off the light through telephone setup Using Voice Mai...

Страница 45: ...doesn t work properly Verify that Caller ID service is active Call your local tele phone company s Business Office to ensure that your ser vices are active You can verify that Call Waiting is working...

Страница 46: ...does not page the handset The handset is not communicating with the base The handset is either turned off out of range or the battery needs recharging Speakerphone does not work Check the AC adapter...

Страница 47: ...n keys to the original settings enter the programming mode and restore key to the default setting as described in Set Advanced Functions on page 12 NO DATA SENT Check your service Call your local tele...

Страница 48: ...all Return 33 cancel Repeat Dialing 36 changing language 7 channel selection 1 characters 29 charge light 2 charging battery 6 clearing mistakes during programming 7 clock 23 components 1 Custom Calli...

Страница 49: ...find 23 play 37 redial 3 18 replay 37 REVIEW 7 35 save msg 37 SKIP 37 speakerphone 22 talk 3 voice mail 37 volume 22 L language support 7 light base 2 charge 2 message 3 new calls 3 12 34 TALK 3 troub...

Страница 50: ...se 10 Q Quick Dialing keys 3 Quick Dialing storing numbers 19 R reading display messages 24 recharge battery message 26 recharging battery 6 REDIAL key 3 18 redialing 18 Repeat Dialing 36 replacing ba...

Страница 51: ...sage Waiting Indicator Service 25 Voice Mail 37 voice mail key 37 light 37 passcode 9 password 11 pauses 11 setup 10 telephone number 11 turning on off 11 voice mailbox 25 volume 22 volume control 4 W...

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