EN
Troubleshooting
22
If problem persists after the above checks, please contact CIARRA
Customer Care Centre for assistance.
Problem
Possible Cause
Solution
Extractor
hood does
not turn on
No electrical supply
Make sure that range hood
is plugged into powered
outlet. Test outlet with other
device if not working
My range
hood has
poor
performance
Inadequate ventilation
Ensure that the kitchen is
sufficiently ventilated to
allow entry of fresh air
The range hood and
cooktop are too far
away from each other
Optimal distance is
65~75cm above the cooktop
for best extraction
Check and make sure
the tape holding down
the damper flaps at the
vent hole are removed
before use
Remove the tape holding
down the damper
Grease filters clogged
with grease build-up
Clean the grease filters or
replace the grease filters
Carbon filters clogged
with grease build-up
Replace new carbon filters
Motor is running but no
extraction
Please contact CIARRA
Customer Care Service
My range
hood is noisy
Check inside the range
hood for any loose
debris and remove
Please contact CIARRA
Customer Care Service
If the noise is from the
motor, please contact
our Customer Care
Service
Lights are
not working
Light is damaged
Replace with new LED lamp;
remove grease filters, reach
inside behind the control
panel and locate the wire
with clip behind the light
housing.
The light wire terminal is
loose
Reset the connection
