Touch-it CE OEM glass 7
Instruction Manual
Document No.: PA10009463
22 / 24
Dez. 2021, Revision 01
9
Technical Support
Despite the highest quality standards and detailed function tests of all our products, daily use of our de-
vices can always lead to damage or failure of a wearing part. The failure of a machine in production
costs a lot of money. That is why the Christ company processes complaints as quickly as possible.
You can send the device to us without prior notice. All you need to do is fill out the
and enclose it with the touch panel or IPC so that the service department can start the repair
quickly. When the device arrives, it goes through a defined process that clearly documents all processes
and makes the respective status traceable. As soon as your panel or IPC is registered in our system, you
will receive a confirmation of receipt so that you can also get a precise overview.
Technical Support can be contacted as follows:
Service, Repair and Technical Support
Phone: +49 8331 8371-500
Fax: +49 8331 8371-497
E-Mail:
Or directly via the Homepage.
9.1
Device Seal
A device seal is affixed to every Christ device in order to prove whether the device has been opened by
a third party. In case of a defect, please do not open the device, but contact our service department.
They will discuss the further procedure with you.
