
CHINESPORT Spa – ITALIA
AV3
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AV3 - User Manual rev.1.2 - EN.docx
TROUBLESHOOTING
If you find a problem try to follow the troubleshooting chart below. If none of the
proposed solutions works, please contact your local distributor or Chinesport
customer service.
PROBLEM
CAUSE
SOLUTION
Batteries NOT
charging when
battery charger is
plugged in
Main switch is set to “0”,
(Green LED on the battery
charger)
Unplug the battery charger,
turn on the device with the
main switch to ‘I’ and connect
the battery charger again
Batteries are dead
(Green LED on the battery
charger, Main switch to “I”
and device not working)
Try to charge batteries for 12
hours. If no effect
replace the batteries
Battery charger either not
properly connected or not
powered (LED on battery
charger is off)
Check connections
Check mains voltage or
change power outlet
Check integrity of power supply
cable
Battery charger is broken
(properly connected but LED
is OFF)
Replace charger
Electrical lifting is not
working
or
Electrical height
regulation is not
working
Main switch is set to “0”, (3
LEDs under the chassis are
OFF)
Turn Main switch to “I”
Connector of motor
disconnected or not
properly connected
Check connections and
connect motor properly
Batteries are discharged
(red LED ON)
Charge battery
Main fuse burned out (3
LEDs are OFF) or
Control box or hand
control or lift actuator are
broken
Contact local distributor or
Chinesport customer service
Emergency button pressed
(Electrical lift work only
when lowering)
Stop to press emergency button
or remove obstacles that
prevent the button to depress
Gas lifting is not working
or
Gas height regulation is
not working
Gas spring is broken
Contact local distributor or
Chinesport customer service
Cable from the lever to the
gas spring is broken
Replace
Device doesn’t move
(aided mobility)
Wheels are locked or there
are obstacles on wheels
Unlock wheels or remove
obstacles from wheels
Device doesn’t move
(independent mobility)
Main switch is set to “0”, (3
LEDs under the chassis are
OFF)
Turn Main switch to “I”
Joystick is powered OFF
(Power button not lighted)
Power Joystick ON (see 5.1
Wheels are locked or there
are obstacles on wheels
Unlock wheels or remove
obstacles from wheels
Batteries are discharged
Charge battery