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EQ Series User Guide Installation Instructions 

(continued)

2

  Care and Maintenance

   Periodic inspection and yearly maintenance by a licensed contractor is required for all thermostatic mixing elements. Corrosive water conditions and/or unauthorized adjustments or repair could 

render the thermostatic valve ineffective for service intended. Regular checking and cleaning of the valve’s internal components and check stops helps assure maximum life and proper product 

function. Frequency of cleaning and inspection depends on local water conditions. All Chicago Faucets fittings are designed and engineered to meet or exceed industry performance standards. 

Care should be taken when cleaning this product. Do not use abrasive cleaners, chemicals, or solvents as they can result in surface damage. Use mild soap with warm water for cleaning and 

protecting the surface of Chicago Faucets fittings.

For additional technical assistance, call 800/TEC-TRUE (800-832-8783) or visit our website at chicagofaucets.com.

CHICAGO FAUCETS LIMITED WARRANTY

 

 

TO WHOM DOES THIS WARRANTY APPLY?

 — The Company extends the following limited warranty to the original user only.

WHAT DOES THIS WARRANTY COVER AND HOW LONG DOES IT LAST? 

This warranty covers the following Commercial Products:

LIFETIME FAUCET WARRANTY

 — The “Faucet,” defined as any metal cast, forged, stamped or formed portion of the Product, not including electronic or moving parts or other  

products separately covered by this Limited Warranty or water restricting components or other components, is warranted against material manufacturing defects for the life of the Product. 

FIVE YEAR FAUCET WARRANTY

 — Certain Products and portions of the Product are warranted against material manufacturing defects for a period of five (5) years from the date of Product purchase. Products warranted against material 

manufacturing defects for a period of five (5) years from the date of Product purchase are referred to by the product numbers 42X, 43X, 15XX and E-Tronic

®

 - 4X, 5X, 6X, 7X, 8X and 9X. All zinc die cast portions of Product are warranted against 

material manufacturing defects for a period of five (5) years from the date of Product purchase.

THREE YEAR ELECTRONICS WARRANTY

 — Electronic components, including the solenoid, are warranted for three (3) years from the date of installation.

FIVE YEAR CARTRIDGE WARRANTY

 — The “Cartridge”, defined as the metal portion of any Product typically referred to by the product numbers containing 1-099, 1-100, 377X,  

217X and 274X, excluding any rubber or plastic components, is warranted against material manufacturing defects for a period of five (5) years from the date of Product purchase. 

All Cartridges included in the Company’s Single Control or Shower Products also are warranted against material manufacturing defects for a period of five (5) years from the date of Product purchase.

ONE YEAR FINISH WARRANTY – COMMERCIAL

 — For Products used in commercial applications, the finish of the Product is warranted against material manufacturing defects for a period  

of one (1) year from the date of Product purchase.

OTHER WARRANTIES

 — All other Products not covered above are warranted against material manufacturing defects for a period of one (1) year from the date of Product purchase.

Other restrictions and limitations apply. For complete warranty details, call Chicago Faucets Customer Service at 847-803-5000 or visit chicagofaucets.com.

© 2018 Chicago Faucet Company      957.109.00.0      05/18

The Chicago Faucet Company

2100 South Clearwater Drive 

Des Plaines, IL 60018

Phone: 847/803-5000  

Fax: 847/803-5454

Technical: 800/832-8783

www.chicagofaucets.com

User Adjustable Temperature Control

i.   Open the yellow battery 

housing and insert 4 ‘AA’ 

batteries according to the 

diagram inside the housing. 

NOTE: Make sure the 

batteries are oriented properly 

before testing the faucet.

ii.  Attach the wiring 

connectors (gray to gray, 

black to black). Note that 

the connectors are keyed 

for proper installation as 

shown in the detail below. 

Snap the completed 

connections, into the 

wiring harness as shown.

i.  Insert LTPS into upper 

compartment of control box, 

aligning slots with compartment 

ribs. Attach LTPS adapter 

cable wiring connectors (green 

to green). First green to green, 

then gray to gray. Note: the 

connectors are keyed for 

proper installation.

ii.  Connect wiring 

connectors, first gray 

to gray, then black 

to black. (Note: the 

connectors are keyed 

for proper installation)  

Snap the completed 

connections, into 

the wiring harness 

as shown. Tuck the 

completed green 

connection into the 

space as shown.

Battery (DC) Power

LTPS (DC) Power

Self Sustaining Power System (SSPS)

i.   Insert the SSPS power supply 

into the upper compartment 

of the control box. Attach the 

wiring connectors, first gray 

to gray, then black to black. 

Note that the connectors are 

keyed for proper installation 

as shown in the detail 

below. Snap the completed 

connections, into the wiring 

harness as shown.

ii.   Connect the blue 

connector on the SSPS to 

the blue connector on the 

turbine and tuck them into 

the cavity as shown.

WARNING! 

Delivery of water to fixtures intended for hand washing is recommended to be controlled by valves listed to ASSE 1070. This fitting is NOT factory preset and can be adjusted to deliver water at temperatures exceeding 110°F (43°C). 

Further, mechanical mixing valves DO NOT provide automatic control of water temperature. Due to effects of various water conditions, periodic verification of outlet water temperature is required.

3.  Reinstall the control box 

cover and secure it with 

the #2 Phillips screw.

1.  Thread stainless steel 

“T” connector into 

yellow mixing handle. 

Slide the connecting 

rod through the slot 

in the handle and pull 

up until it catches. 

NOTE: Be sure not to kink cable. Limit cable looping where possible.

2.  Slide the black 

riveted attachment 

into the groove of 

the control box and 

push back into large 

opening.

Completing Installation: Testing and Adjustment

1.   Once wiring is 

complete, the red 

sensor light at the 

faucet outlet will glow 

continuously for 5 

seconds. After the light 

switches off, place 

your hands in front of 

the faucet. The faucet 

should activate and 

water should flow from 

the spout.

2.   Adjusting the Water Temperature
a.   The yellow mixer handle 

inside the control box 

is used to adjust water 

temperature in dual-

supply installations. Turn 

the handle clockwise 

to decrease water 

temperature or counter-

clockwise to increase 

water temperature.

b.  The mixed water temperature 

must be checked at the point 

of use and the CFC mixing 

valve adjusted to ensure 

delivery of water at a safe 

temperature no exceeding 

110°F (43°C). Water 

temperatures in excess 

110°F (43°C) are dangerous 

and may cause scalding, 

severe injury or death! 

3.  Slide locking clip into 

place.

Remove scr

ew

for box access

#1 Phillips

1

1

1

1

2

4

2

2

3

4

3

3

2

(AC) Power

i.   Choose a location and mount the 

transformer. Run the cable from the 

transformer through the opening in 

the control box.

ii.   Attach the wiring connectors (gray 

to gray, black to black). Note 

that the connectors are keyed for 

proper installation as shown in the 

detail below. Snap the completed 

connections into the wiring harness 

as shown.

iii.  Plug the transformer into 

the wall.

iv.  Wire up the 

transformer to the  

main line.

OR

1

1

2

3

2

120VAC, 

60 Hz

120VAC, 

60 Hz

2

1

QUICK TROUBLESHOOTING

Follow the steps below to fix common problems. For detailed  

troubleshooting, visit eqfaucets.com. Before troubleshooting, 

remove any objects in detection zone and make sure sensor 

is clear of debris. Ensure power is applied and solid red light 

appears during first 5 seconds after power-up.

The faucet is leaking:

From outlet – tighten or replace outlet insert using included key.
From supply stops – install or replace  

filter screen gaskets (see diagram on pg. 1).

No water flow or flow is limited:

Make sure supply hoses are connected and supply stops are fully 

open. Clean or replace filter screen gaskets or outlet insert.

Water flow does not stop:

If water flows continuously but stops when hand enters detection 

zone, reverse solenoid electrical connections.

Faucet does not properly detect user:

Remove and reapply power or run faucet to maximum run time. 

This will cause automatic recalibration of sensing field. Recalibration 

is complete when solid red light disappears.
If the steps above do not solve the problem, you may need to replace 

the spout assembly or control box. For additional information 

contact Chicago Faucets customer service at 800/832-8783.

LTPS End of Life Directives (Recycling) 

In an effort to produce environmentally conscious products, the LTPS 

contains materials that are required to be recycled by specialized companies. Please ensure you dispose of your 

LTPS according to local regulations. Follow applicable laws and regulations for transport, shipping, and disposal of 

batteries. For details on, and locations for recycling lithium based batteries, please contact a government recycling 

agency, your waste-disposal service, or visit reputable on-line recycling sources such as www.call2recycle.org.

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