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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•
Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
•
Dealership name and location.
•
Vehicle delivery date and present
mileage (kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
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Содержание 2006 Express Van
Страница 5: ...These are some examples of symbols that may be found on the vehicle v ...
Страница 6: ... NOTES vi ...
Страница 17: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 1 11 ...
Страница 122: ... NOTES 2 32 ...
Страница 125: ... NOTES 3 3 ...
Страница 126: ...Instrument Panel Overview 3 4 ...
Страница 146: ...Instrument Panel Cluster United States version shown Canada similar 3 24 ...
Страница 202: ... NOTES 3 80 ...
Страница 266: ...Engine Compartment Overview When you lift the hood here is what you will see 5 12 ...
Страница 371: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6 17 ...
Страница 372: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6 18 ...
Страница 390: ... NOTES 7 18 ...