
yellow
blue
8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.
Содержание 1999 Express Van
Страница 6: ...yellowblue vi Model Reference This manual covers these models Passenger Van Cargo Van Cab and Chassis...
Страница 132: ...yellowblue 2 64 NOTES...
Страница 162: ...yellowblue 3 30 NOTES...
Страница 274: ...yellowblue 6 38 4 Remove the hidden upper nuts 5 Lift the lamp as you rotate it toward the rear of the vehicle...
Страница 308: ...yellowblue 6 72 NOTES...
Страница 354: ...yellowblue 7 46 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...
Страница 368: ...yellowblue 8 14 NOTES...