MiN™ Laser RBX User Manual
15
December 2011
Returns Procedure
The user must send the merchandise prepaid, in the original box, and with its original
packing and accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number
before shipping the product. Be prepared to provide the model number, serial
number, and a brief description of the cause for the return.
The user must clearly label the package with a Return Merchandise Authorization
(RMA) number. CHAUVET® will refuse any product returned without an RMA
number.
DO NOT write the RMA number directly on the box. Instead, write it on a
properly affixed label.
Once you have received the RMA number, please include the following information
on a piece of paper inside the box:
Your name
Your address
Your phone number
The RMA number
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. As a suggestion, proper UPS packing
or double-boxing is always a safe method to use.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
Contact Information
World Headquarters
United Kingdom & Ireland
CHAUVET®
CHAUVET® Europe Ltd.
General Information
Address:
5200 NW 108th Avenue
Sunrise, FL 33351
Voice:
(954) 929-1115
Fax:
(954) 929-5560
Toll free:
(800) 762-1084
Technical Support
Voice:
(954) 929-1115 (Press
4
)
Fax:
(954) 756-8015
Email:
General Information
Address:
Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice:
+44 (0)1773 511115
Fax:
+44 (0)1773 511110
Technical Support
Email:
World Wide Web
World Wide Web
www.chauvetlighting.com
www.chauvetlighting.co.uk
