Technical Information
Legend 300E Spot User Manual Rev. 01g
-27-
Troubleshooting Guide
Symptom
Cause(s)
Action(s)
Fixture does not power up
•
No power on outlet
•
Repair outlet problem or use another outlet
•
Blown fuse
•
Replace blown fuse with same type and rating
fuse
•
Bad power cord/plug
•
Repair or replace power cord/plug
•
Bad power switch
•
Replace power switch
•
Bad power supply
•
Replace power supply
•
Bad main controller
•
Replace main controller
Fixture powers up but
lamp does not ignite
•
State/Power On parameter set to
NO
•
Change parameter to YES
•
Lamp temperature problems
•
Check error messages and follow instructions
•
Lamp problems
•
Check error messages and follow instructions
Lamp ignited but has low
intensity/color
temperature
•
Dimmer not at full output
•
Adjust dimmer value
•
Lamp still cold
•
Wait for lamp to come up with full output
temperature
•
CTC or CMY filter interfering
•
Set color wheel or filter to home position
•
Defective or old lamp
•
Replace lamp
•
Misaligned lamp
•
Realign lamp
•
Defective lamp wires or socket
•
Repair/change wiring or socket
•
Defective ballast
•
Replace ballast
Lamp flickers or turns off
by itself
•
Defective or old lamp
•
Replace lamp
•
Temperature problems
•
Check error messages and follow instructions
•
Defective lamp wires or socket
•
Repair/change wiring or socket
•
Defective ballast
•
Replace ballast
Circuit breaker/fuse keeps
tripping/blowing
•
Excessive circuit load
•
Check total load placed on the electrical circuit
•
Short circuit along the power wires
•
Check for a short in the electrical wiring
Fixture does not respond
to DMX when nearby
fixtures on the same
universe do
•
Wrong DMX addressing
•
Check DMX mode and starting DMX address
•
Damaged DMX cables
•
Check DMX cables
•
Wrong polarity on the controller
•
Check polarity switch settings on the controller
•
Loose DMX cables
•
Check cable connections
•
Faulty DMX interface
•
Replace the Main board
•
Faulty Display/Main board
•
Replace the Main board
DMX signal problems
(see
Appendix > DMX
Primer
)
•
Non DMX cables
•
Use only DMX compatible cables
•
Bouncing signals
•
Install terminator as suggested
•
Long cable / low level signal
•
Install an optically coupled DMX splitter right after
the fixture with the strong signal
•
Too many fixtures
•
Install an optically coupled DMX splitter after unit
#32 or before
•
Interference from AC wires
•
Keep DMX cables separated from power cables or
fluorescent/black lights
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
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