Appendix
COLORflex™
W
ARRANTY
I
NFORMATION
We take great pride in the quality, value and performance of our products and believe that it should offer you trouble free operation
throughout its lifetime providing you take care to follow the simple instructions in this manual.
LIMITED WARRANTY USA
CHAUVET provides, from the date of purchase, to the original purchaser, a 12-month limited warranty on COLORflex™.
This limited
warranty covers manufacturing defects in material and workmanship, only on the section of COLORflex™ that is faulty. Warranty
replacement is provided only on the defective section of COLORflex™ as defined by its cutting marks.
At the time of service, the
owner will need to be able to provide evidence of date and place of purchase and serial number.
CHAUVET does not cover damage or failure caused by abuse, misuse, faulty installation, improper maintenance, disregard for proper
cleaning, or any repairs not carried out by CHAUVET.
Items which are not covered by warranty are those considered as parts which are prone to failure due to general wear and tear. For
example – lamps, fuses, brushes, contact rings, lamp sockets and belts. Laser diodes carry a (90day) warranty. For foggers, see user
manual.
There will be no obligations or liability on the part of CHAUVET for consequential damages arising from the use of the product or any
indirect damages with respect to loss of property, revenue, or costs for removal, installation, or re-installation.
For warranty service the product must be reported to CHAUVET to receive a unique RA# (returns authorization number) and at that time
you will be advised of where to send the faulty product.
All shipping charges for returns should be pre-paid. If the requested repairs or service are within the terms of this warranty then the item will
be returned to you on completion without any charge. The unit(s) must be in the original packaging with any original accessories. Any
shipping damage resulting from either inadequate packaging or carrier mishandling is the responsibility of the sender. CHAUVET will not be
responsible or accept any liabilities for any loss or damage to additional items which are sent with returned product.
If this product is not covered under the terms of this warranty, CHAUVET will advise you of the costs to carry out any repairs necessary and
the unit will be shipped to you on receipt of payment for the work including the return freight charges.
Please allow 2 to 4 weeks for return of your product. Under normal circumstances we try to ensure we carry out warranty repairs within 5
working days. We cannot be held responsible for delays in shipping.
Title First
Name
Initials Last
Name
Address
Apt.
City State
Or
Province
Country
Zip Code
Or Postal Code
Date of Birth
Telephone # (include area code)
Date of Purchase
Purchase Price
(before tax)
Model
Serial #
Dealer City
Country
To return via fax:
954-929-5560
To return via mail:
CHAUVET U.S.A.
Warranty Registration
3000 North 29th Ct.
Hollywood, FL 33020 U.S.A.
www.chauvetlighting.com
CF-NEON(x) User Manual
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2004-09-20/15:32
