10
Troubleshooting
The following is a solutions guide to minor performance problems. Only qualified personnel should service all other
equipment problems.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Unit Plugged In,
1. Breaker for electric circuit off
1. Turn breaker ON
Water Doesn't Get Hot
2. Thermostat not functioning
2. Replace thermostat
3. Heating element burned out
3. Replace element
Cloudiness of Water
1. Filler from packs is seeping
1. Replace packs
2. Too long a period between cleanings
2. Drain and clean
Packs Too Hot
1. Thermostat set too high
1. Adjust thermostat
2. Thermostat failure
2. Replace thermostat
Packs Too Cool
1. Thermostat set too low
1. Adjust thermostat
2. Thermostat failure
2. Replace thermostat
Unit Boils
1. Thermostat failure
1. Replace thermostat
Rust
1. Contact with ferrous metal
1. Remove the ferrous metal item from the
unit - usually a staple, paper clip, safety
pin, etc., and clean thoroughly.
2. Deposits on inside of tank.
2. Thoroughly clean tank and remove all
deposits.
3. Too much chlorine in water
3. Clean tank and rinse thoroughly.
Add dechlorinator if local water has high
chlorine content.
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