background image

12

Prompt 

Q&A

While navigating 

through transactions, 

you’ll find that some 

prompts aren’t as clear 

as others. This section 

clarifies those prompts.

Prompt

Description/Action

1=  

[Merchant 1]

Prev [F1] 

Next [F2] 

Slct [F3] 

Exit [F4]

Displayed when more than one 

merchant is programmed into your 

terminal. Scroll to your merchant 

name using the 

[F]

 keys to the right 

of the display, and press 

[Enter]

.

Encrypted?

Yes [F1]  

No [F2] 

May display while performing  

a Web sale. Select 

Yes

 or 

No

 in 

regard to whether the card number 

was collected via encrypted means 

(i.e., HTTPS Web page, PGP e-mail, 

etc.).

Imprint Card 

Press Enter Key

May display while performing  

a manually entered transaction. 

Imprint the card using a manual 

imprint machine to prove the card 

was present during the transaction.

 

V-Code:

Enter the CVC (card verification 

code), typically the last 3 or 4 digits 

found on the back of the card on the 

signature line. CVC codes are 

designed to reduce payment card 

fraud.

 

 

Code Present?

 

No [F1] 

  Xread [F2]

Displays if V-Code prompt is 

bypassed. Select 

Xread

 if the code 

is present, but unreadable.

Send Duplicate?

 

    

Yes [F1]

No [F2] 

Displays if you are attempting  

a transaction with an account 

number that has already been used 

in the current batch. Select 

Yes

 to 

confirm that this transaction should 

be processed. Select 

No

 to cancel 

the transaction.

Appr Code:

Displays during a Force transaction. 

Key in the approval code you 

received from the Voice 

Authorization Center, and press 

[Enter]

.

Amt Due:        

x.xx

Press 

[Enter]

 to continue with 

another transaction for the amount 

due.

Enter to Confirm

Содержание VeriFone Omni

Страница 1: ...QUICK REFERENCE GUIDE VeriFone Omni VeriFoneVx This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Страница 2: ...riFone sVx Omni Series Contents GETTING STARTED Hot Key Functions 3 Available Transaction Types 4 Clerk Server Setup 6 Available Reports 7 Gift Card Transaction Types Opt 9 Navigating Your Terminal 10...

Страница 3: ...een the directional arrows Second Hot Key Middle Left Tip Adjust press to add a gratuity to a completed transaction prior to settlement if enabled G C Third Hot Key Middle Right Gift Card press to ini...

Страница 4: ...elect Force Refund Perform a refund to return money to a cardholder s account from a credit sale completed in a closed batch i e previous day May also be used to adjust a previous transaction Select R...

Страница 5: ...is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Contact your voice authorization center for an authorization code then perform a force sale transac...

Страница 6: ...erks servers as their shifts begin and log them off at the end of their shift DELETE CLERK SERVER Removes a single clerk server from the terminal MODIFY CLERK SERVER Allows modification of a cash tip...

Страница 7: ...are used by the Help Desk Associate to troubleshoot your terminal Host Totals Runs the HostTotals transaction and prints a report Reports Clerk Server Reports Menu Totals Report Prints totals for a s...

Страница 8: ...and then you may adjust or void the transaction To access the Batch Review for all transactions the Supervisor or Manager password level is required Reports Tab Menu Open Tab Report Prints the transa...

Страница 9: ...er s available gift card balance without changing it Select Balance Inquiry Force Perform a force redemption activation or issuance when the terminal cannot reach the gift card host Select Force Issua...

Страница 10: ...SERVER SETUP Navigate to the Clerk Setup or Server Setup option from the main menu ACCESS REPORTS Press Reports to access the Reports menu Scroll to the desired report or report category then press th...

Страница 11: ...n menu and follow the prompts displayed 2 AUTO SETTLEMENT If your terminal is set to automatically settle it will automatically settle transactions in the current batch at a specific predetermined tim...

Страница 12: ...ard using a manual imprint machine to prove the card was present during the transaction V Code Enter the CVC card verification code typically the last 3 or 4 digits found on the back of the card on th...

Страница 13: ...ion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP...

Страница 14: ...m requested function batch is empty No action Expired card The card s expiration date has passed Retry If error persists ask for another form of payment Invalid Accnt No The 4 digits keyed do not matc...

Страница 15: ...15...

Страница 16: ...POS 0502 10 09 2009 Chase Paymentech Solutions LLC All rights reserved...

Отзывы: