10 |
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| 11
PROCESS A VOID SALE
PROCESS A VOID RETURN
Follow these steps
to void a return
transaction in your
open batch using the
Touch Tone Capture
authorization system.
Follow these steps
to void a sale trans
action in your open
batch using the
Touch Tone Capture
authorization system.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the
Pound [#]
key.
You entered XX merchant
number...
Press
[1]
if the merchant
number is correct, or press
[2]
if it is incorrect.
Enter the transaction
code and...
Press
[6]
for
VOID RETURN
,
and then press the
Pound [#]
key.
Enter the credit card
number...
Key in the credit card number,
and then press the
Pound [#]
key.
Enter the expiration date...
Key in the card’s expiration
date in
MMYY
format, and
then press the
Pound [#]
key.
Enter the exact charge...
Key in the return amount to
void in dollars and cents, and
then press the
Pound [#]
key.
You entered XX dollars
and XX cents...
Press
[1]
if the amount is
correct, or press
[2]
if it is
incorrect.
Enter the approval code...
Key in the original approval
code, and then press the
Pound [#]
key.
Approved.
Press
[9]
to repeat the code,
or press the
Star [*]
key to
return to the transaction menu.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the
Pound [#]
key.
You entered XX merchant
number...
Press
[1]
if the merchant
number is correct, or press
[2]
if it is incorrect.
Enter the transaction
code and...
Press
[5]
for
VOID SALE
,
and then press the
Pound [#]
key.
Enter the credit card
number...
Key in the credit card number,
and then press the
Pound [#]
key.
Enter the expiration date...
Key in the card’s expiration
date in
MMYY
format, and
then press the
Pound [#]
key.
Enter the exact charge...
Key in the total charge amount
in dollars and cents, and then
press the
Pound [#]
key.
You entered XX dollars
and XX cents...
Press
[1]
if the amount is
correct, or press
[2]
if it is
incorrect.
Approved. Your authori
zation code is...
Press
[9]
to repeat the code,
or press the
Star [*]
key to
return to the transaction menu.