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Troubleshooting

Make sure the Moby reader is paired with your device through the 

Chase Mobile Checkout app, not the device’s system settings.
If you see the 

Moby reader 

1

 listed in the iOS Bluetooth Settings, you 

will need to “forget” the reader before you can pair it in the Chase 

Mobile Checkout app. 
Select the 

i

 

icon 

2

 next to the 

connected/not connected indicator for 

the Moby reader you are pairing. Then select 

Forget This Device

3

 

Minimum requirements: iOS 10, Android 6, BLE 4, and Chase Mobile 

Checkout v4.1.
For help with your reader or the Chase Mobile Checkout app, visit 

chase.com/mobilePOSsupport

.

2

1

3

Содержание Moby 5500

Страница 1: ...o set up and pair your card reader with Chase Mobile Checkout Moby 5500 Setup Guide Merchant services are provided by Paymentech LLC Chase a subsidiary of JPMorgan Chase Bank N A 2020 JPMorgan Chase Co 134137 20 1421 0620 ...

Страница 2: ...reader from the computer while using The LED light 1 will be red while charging and turn solid green when charged Use the USB cable to recharge your card reader as needed Ensure the reader is powered on If not press and hold the power button 2 on the right side of reader until it beeps Note To preserve the battery the reader will automatically power off after three minutes of inactivity Press the ...

Страница 3: ...then Card Readers 2 Select the Moby reader MOB55 xxxxxxxx 3 in the list of available devices Xs represent the last part of the reader s serial number When prompted tap Pair 4 Note A pairing code will appear in the prompt to pair Disregard the code This reader pairs using an LED light sequence for added security 1 3 2 4 4 Android iOS ...

Страница 4: ...ear the reader The LED lights 1 will initialize then display the LED sequence The lights will show as ON OFF or BLINKING When the sequence is the same in the app and the reader tap Confirm 2 To see the sequence again tap Replay 3 1 1 2 3 ...

Страница 5: ...4 Set and Save the Reader On the next screen toggle on Set as active device 1 Once the reader is updated tap Save 2 The Moby reader will now be in Saved Devices 3 1 2 3 ...

Страница 6: ...ings you will need to forget the reader before you can pair it in the Chase Mobile Checkout app Select the i icon 2 next to the connected not connected indicator for the Moby reader you are pairing Then select Forget This Device 3 Minimum requirements iOS 10 Android 6 BLE 4 and Chase Mobile Checkout v4 1 For help with your reader or the Chase Mobile Checkout app visit chase com mobilePOSsupport 2 ...

Страница 7: ...or example dropped blocked interrupted calls messages etc c traffic or other accidents or any health related claims relating to our Device or Services d Data Content or information accessed while using our Device or Services e an interruption or failure in accessing or attempting to access emergency services from a Device including through 911 Enhanced 911 or otherwise f interrupted failed or inac...

Страница 8: ...V technician for help Specific Absorption Rate SAR information SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value Before ...

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